Darcars
Darcars Automotive Group Cashier Position
Darcars Automotive Group is now hiring for a Cashier! As the Cashier you are the front-line representative for the service department and must represent the dealership in a professional, friendly manner at all times. She/he greets customers as they enter the service department and takes payments and answers basic inquiries. The cashier intercepts, screens, and routes incoming calls and takes thorough messages and provides basic information to callers. In this role, you'll: Greet customers and determine the nature of their visit. Make transaction receipts for service department. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Enter data into computer operated prospect tracking system. Manage switch board. Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Take thorough messages indicating the caller's first and last name, company name if applicable, the time, and the message the caller wishes to leave. Communicate messages to all appropriate parties in a timely manner. Provide basic information to callers who have general inquiries. Other duties assigned by management. Qualifications: Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers Strong communication skills with both customers and DARCARS employees Ability to speak multiple languages (Spanish and Chinese) is a plus! Demonstrated commitment to customer service Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Previous customer service experience preferred but not required Requires the ability to sit for long periods of time Be able to work in a fast-paced environment Be a team player Must be able to work a flexible schedule, evenings and weekends High school diploma or equivalent (GED) Must be at least eighteen years of age Must be able to pass pre-employment screen (background) We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
Darcars Automotive Group is now hiring for a Cashier! As the Cashier you are the front-line representative for the service department and must represent the dealership in a professional, friendly manner at all times. She/he greets customers as they enter the service department and takes payments and answers basic inquiries. The cashier intercepts, screens, and routes incoming calls and takes thorough messages and provides basic information to callers. In this role, you'll: Greet customers and determine the nature of their visit. Make transaction receipts for service department. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Enter data into computer operated prospect tracking system. Manage switch board. Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Take thorough messages indicating the caller's first and last name, company name if applicable, the time, and the message the caller wishes to leave. Communicate messages to all appropriate parties in a timely manner. Provide basic information to callers who have general inquiries. Other duties assigned by management. Qualifications: Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers Strong communication skills with both customers and DARCARS employees Ability to speak multiple languages (Spanish and Chinese) is a plus! Demonstrated commitment to customer service Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Previous customer service experience preferred but not required Requires the ability to sit for long periods of time Be able to work in a fast-paced environment Be a team player Must be able to work a flexible schedule, evenings and weekends High school diploma or equivalent (GED) Must be at least eighteen years of age Must be able to pass pre-employment screen (background) We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.