Woodstock Farmers' Market
Job Type
Full-time
Description
- IT'S ALL ABOUT THE JOB -
A.K.A. YOUR JOB DESCRIPTION
JOB TITLE:
Deli Service Associate
EFFECTIVE DATE:
10/14/2022
DEPARTMENT:
Prepared Food
FLSA STATUS:
Nonexempt
REPORTS TO:
General Manager/Deli Manager
TYPE:
Full-Time or Part-Time
WHO ARE WE?
The Woodstock Farmers' Market
is the area's premier year-round, fresh food-focused grocery store. We are committed to creating and selling the best products sourced locally and globally, ethically, and sustainably. We hire only the most service-oriented people who appreciate a fun, fair, drama-free workplace, and share our
CORE VALUES :
Come with an empty cup: have humility Sit at the table together: be collaborative Do the right thing-always: be honest, accountable and have integrity Always hungry: relentlessly get stuff done Fish Cakes: think outside the box to creatively solve problems Bright side: always be positive IN SUMMARY
The Deli Service department is one of the major faces of the Market-staff has direct contact with our guests all day long, every day. The department's primary objective is to provide outstanding service for our prepared food, bakery and coffee items. Our second primary objective is to merchandise our prepared foods, bakery and coffee items with WFM style. And our third objective is to perform both great service and great merchandising with a team-oriented approach and a positive attitude and spirit each and every day.
OF UTMOST IMPORTANCE!
Serving guests our great coffee and food Making of specialty coffee drinks and drip coffee, Servicing the bakery cases (cookies, pastry and the like) Servicing our takeaway, grab and go prepared food and sandwich operation. Working at any of 4 possible stations: Barista/coffee making, bakery service and merchandising, middle case/prepared food service and merchandising and cheese/provisions stocking, packing and bulking. Coffee: Making espresso drinks to order; making drip coffee. Bakery Service: Serving bakery items to guests and writing the correct code on boxes and containers. Prepared Food Service: Serving premade or prepackaged items such as deli salads directly to customers. Filling and merchandise deli case. Cheese Service: Prepacking cheeses and provisions items like olives, bulk cheeses and the like. Following very specific procedures and policies, such as using correct containers for different foods Effective communications with the kitchen, bakery and cheese crew Adhering to food handling safety and sanitation protocols. Understanding appropriate application of PLU numbers and scaling procedures. Mopping, sweeping, cleaning deli and other store areas
As is more often than not the case, keep in mind that "of utmost importance" describes the general nature and level of work performed in your job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.
OF COURSE THERE ARE OTHER RESPONSIBILITIES
Requires work with others in a group or team, external customers, face-to-face discussions with individuals or teams.
WHAT YOU'LL NEED TO SUCCEED
BE CALM UNDER PRESSURE
Make great food fast and/or place orders with vendors effectively and efficiently | Focus on the issue at hand | Provide staff and guests with great service | Make multiple decisions in the heat of the moment | Resolve conflicts with diplomacy
BE COLLABORATIVE
Appreciate other's ideas | Enjoy listening and engaging with others in order to make final decisions | Put team before self | Work successfully within a team | Must understand the total Market picture: Service is what we do and without great service we are nothing |Must work directly in step and harmony with guest's desire and directly with store staff and supervisor.
BE FAST
Quick thinking in a fast-paced environment |Love a high-volume buzzing work environment
BE A STRONG COMMUNICATOR
Listen more, talk less | Seek first to understand | Clearly articulate and set directions | Catch others "doing it right" | Give positive and constructive feedback | Turn difficult conversations into a "win" for the Market
BE ORGANIZED AND DETAIL ORIENTED
Prioritize projects and keep them moving forward | Make small things count | Catch errors and/or mistakes early on | Triple check your work | Observe, ask questions
BE AN OUTSTANDING MODEL FOR SANITATION
Maintain highest standards of cleanliness and sanitation in kitchen and storage areas?| Run a clean, tidy and safe work environment | Be extremely sensitive about cleaning and food safety issues in all areas
BE A GENUINE LOVER OF GREAT FOOD
Enjoy making great Market-style food and/or merchandising great Market-style food | Have an eye for and create beautiful displays | Make great decisions regarding quality
BE AN EXCELLENT PROVIDER OF SERVICE
Have a genuine love of providing great service to others
|
actively look for ways to help others while enjoying it
WHAT YOU'LL NEED TO DO BE ABLE TO DO -
with or without an accommodation
Frequently raise or lower objects up to 40 pounds from one level to another regularly |Remain on feet in upright position for continuous periods of time |Walk throughout store, including to other buildings and outdoor areas | Exerting force on a regular basis so object is moved to or from team member | Carrying objects up to 40 pounds on a regular basis | Grasping and/or picking up objects | Regularly reaching for objects | Bending forward by bending at waist or bending legs and spine
WHAT THE WORK ENVIRONMENT IS LIKE
It is tight! Not quite being packed in like sardines, but pretty close sometimes. It may be necessary to step outside depending on the task at hand or walk between buildings. Be prepared for all weather conditions. That means from time to time you will need a raincoat, warm outerwear, boots, and an appreciation of Vermont's beautiful and changing weather!
MAINTAINING A CLEAN & SANITARY WORK ENVIRONMENT
Follow all safety and health protocols | Housekeeping is important | Tidy up your workspace regularly | Wipe down frequently touched surfaces | Pick up items on the floor that could be trip/fall hazards.
MORE ABOUT YOUR JOB DESCRIPTION
It is not a contract of employment | Employment remains at will | Performing all or some of the job to expectation is not a promise or guarantee of continued employment |Any responsibilities can be temporarily or permanently changed or modified at any time in the Market's sole discretion, with or without prior notice to our staff | Changes may be made with or without being in writing | Employees may be required to perform other jobs for The Market even if not within this job or this department | This describes the general nature and level of work performed in this job | Understand this should not be construed as an exhaustive listing of all job duties and responsibilities of employees so classified.
Requirements
WHAT'S IMPORTANT TO HAVE
Must be 16 or older
1 - 2 years' work experience in retail or food is helpful, but not required
Must love coffee!
WHAT'S NICE TO HAVE
Coffee/barista skills are a huge plus!
Full-time
Description
- IT'S ALL ABOUT THE JOB -
A.K.A. YOUR JOB DESCRIPTION
JOB TITLE:
Deli Service Associate
EFFECTIVE DATE:
10/14/2022
DEPARTMENT:
Prepared Food
FLSA STATUS:
Nonexempt
REPORTS TO:
General Manager/Deli Manager
TYPE:
Full-Time or Part-Time
WHO ARE WE?
The Woodstock Farmers' Market
is the area's premier year-round, fresh food-focused grocery store. We are committed to creating and selling the best products sourced locally and globally, ethically, and sustainably. We hire only the most service-oriented people who appreciate a fun, fair, drama-free workplace, and share our
CORE VALUES :
Come with an empty cup: have humility Sit at the table together: be collaborative Do the right thing-always: be honest, accountable and have integrity Always hungry: relentlessly get stuff done Fish Cakes: think outside the box to creatively solve problems Bright side: always be positive IN SUMMARY
The Deli Service department is one of the major faces of the Market-staff has direct contact with our guests all day long, every day. The department's primary objective is to provide outstanding service for our prepared food, bakery and coffee items. Our second primary objective is to merchandise our prepared foods, bakery and coffee items with WFM style. And our third objective is to perform both great service and great merchandising with a team-oriented approach and a positive attitude and spirit each and every day.
OF UTMOST IMPORTANCE!
Serving guests our great coffee and food Making of specialty coffee drinks and drip coffee, Servicing the bakery cases (cookies, pastry and the like) Servicing our takeaway, grab and go prepared food and sandwich operation. Working at any of 4 possible stations: Barista/coffee making, bakery service and merchandising, middle case/prepared food service and merchandising and cheese/provisions stocking, packing and bulking. Coffee: Making espresso drinks to order; making drip coffee. Bakery Service: Serving bakery items to guests and writing the correct code on boxes and containers. Prepared Food Service: Serving premade or prepackaged items such as deli salads directly to customers. Filling and merchandise deli case. Cheese Service: Prepacking cheeses and provisions items like olives, bulk cheeses and the like. Following very specific procedures and policies, such as using correct containers for different foods Effective communications with the kitchen, bakery and cheese crew Adhering to food handling safety and sanitation protocols. Understanding appropriate application of PLU numbers and scaling procedures. Mopping, sweeping, cleaning deli and other store areas
As is more often than not the case, keep in mind that "of utmost importance" describes the general nature and level of work performed in your job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.
OF COURSE THERE ARE OTHER RESPONSIBILITIES
Requires work with others in a group or team, external customers, face-to-face discussions with individuals or teams.
WHAT YOU'LL NEED TO SUCCEED
BE CALM UNDER PRESSURE
Make great food fast and/or place orders with vendors effectively and efficiently | Focus on the issue at hand | Provide staff and guests with great service | Make multiple decisions in the heat of the moment | Resolve conflicts with diplomacy
BE COLLABORATIVE
Appreciate other's ideas | Enjoy listening and engaging with others in order to make final decisions | Put team before self | Work successfully within a team | Must understand the total Market picture: Service is what we do and without great service we are nothing |Must work directly in step and harmony with guest's desire and directly with store staff and supervisor.
BE FAST
Quick thinking in a fast-paced environment |Love a high-volume buzzing work environment
BE A STRONG COMMUNICATOR
Listen more, talk less | Seek first to understand | Clearly articulate and set directions | Catch others "doing it right" | Give positive and constructive feedback | Turn difficult conversations into a "win" for the Market
BE ORGANIZED AND DETAIL ORIENTED
Prioritize projects and keep them moving forward | Make small things count | Catch errors and/or mistakes early on | Triple check your work | Observe, ask questions
BE AN OUTSTANDING MODEL FOR SANITATION
Maintain highest standards of cleanliness and sanitation in kitchen and storage areas?| Run a clean, tidy and safe work environment | Be extremely sensitive about cleaning and food safety issues in all areas
BE A GENUINE LOVER OF GREAT FOOD
Enjoy making great Market-style food and/or merchandising great Market-style food | Have an eye for and create beautiful displays | Make great decisions regarding quality
BE AN EXCELLENT PROVIDER OF SERVICE
Have a genuine love of providing great service to others
|
actively look for ways to help others while enjoying it
WHAT YOU'LL NEED TO DO BE ABLE TO DO -
with or without an accommodation
Frequently raise or lower objects up to 40 pounds from one level to another regularly |Remain on feet in upright position for continuous periods of time |Walk throughout store, including to other buildings and outdoor areas | Exerting force on a regular basis so object is moved to or from team member | Carrying objects up to 40 pounds on a regular basis | Grasping and/or picking up objects | Regularly reaching for objects | Bending forward by bending at waist or bending legs and spine
WHAT THE WORK ENVIRONMENT IS LIKE
It is tight! Not quite being packed in like sardines, but pretty close sometimes. It may be necessary to step outside depending on the task at hand or walk between buildings. Be prepared for all weather conditions. That means from time to time you will need a raincoat, warm outerwear, boots, and an appreciation of Vermont's beautiful and changing weather!
MAINTAINING A CLEAN & SANITARY WORK ENVIRONMENT
Follow all safety and health protocols | Housekeeping is important | Tidy up your workspace regularly | Wipe down frequently touched surfaces | Pick up items on the floor that could be trip/fall hazards.
MORE ABOUT YOUR JOB DESCRIPTION
It is not a contract of employment | Employment remains at will | Performing all or some of the job to expectation is not a promise or guarantee of continued employment |Any responsibilities can be temporarily or permanently changed or modified at any time in the Market's sole discretion, with or without prior notice to our staff | Changes may be made with or without being in writing | Employees may be required to perform other jobs for The Market even if not within this job or this department | This describes the general nature and level of work performed in this job | Understand this should not be construed as an exhaustive listing of all job duties and responsibilities of employees so classified.
Requirements
WHAT'S IMPORTANT TO HAVE
Must be 16 or older
1 - 2 years' work experience in retail or food is helpful, but not required
Must love coffee!
WHAT'S NICE TO HAVE
Coffee/barista skills are a huge plus!