Merz North America, Inc in
Associate Director Quality Assurance
Merz North America, Inc in, Raleigh, North Carolina, United States, 27601
Associate Director Quality Assurance (Project Management)
About Us
Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.
A Brief Overview
The Associate Director, Quality Assurance, is responsible for the global strategic management and oversight of R&D Quality activities and associated staff related to Good Manufacturing Practices (GMP) for non-Energy Based Devices (EBD) and EBD Medical Devices. Activities include, but not limited to general Product Development / Design Control customer input, specification development, verification and validation testing, manufacturing transfer, risk assessment, usability, design change control, etc. This role will operate as a liaison among the various R&D functions and the Quality Operations department to assure global strategic alignment and compliance.
What You Will Do
Staff Management:
Responsible for the management of global R&D Quality staff including performance management, training, coaching, mentoring, and task oversight
R&D Quality Management and Oversight:
Responsible for the global strategic oversight of R&D Quality GMP activities as related to Medical Devices (non-EBD and EBD) in support of Project Teams and R&D overall to assure global compliance. Including:
Quality activities for medical device manufacturing and Design & Development activities throughout all stages of the device development process (e.g. general Product Development / Design Control customer input, specification development, verification and validation testing, manufacturing transfer, risk assessment, usability, design change control).
Leading teams through Design Control requirements while maintaining compliant Design History Files and support tech transfers to manufacturing.
R&D quality oversight of preclinical and clinical planning and readiness activities.
R&D quality oversight of document reviews and regulatory submissions in support of business objectives.
Oversee R&D Quality project timelines as defined by department, project team, and business objectives.
Oversee risk management activities throughout all stages of the device development process.
Oversee the risk management plan, risk file and risk report for assigned projects.
Oversee human factors/usability activities throughout all stages of the device development process.
Oversee the human factors engineering/usability plan, Use/misuse error analysis, usability task analysis, facilitate formative and validation protocols and report.
Audits:
Oversee audits (e.g., internal, vendor/supplier), as needed.
All Merz regulatory authority inspections and certification body audits, as applicable.
General R&D Support:
Support R&D related activities including but not limited to SOP creation and maintenance, NCRs, DCNs, CAPAs, deviations, change requests, archival, corporate, and departmental initiatives.
R&D Quality Improvements:
Facilitate and support harmonization initiatives within the R&D group.
Facilitate and support projects to improve R&D compliance and operational efficiencies.
Quality Intelligence:
Stay informed of the latest updates related to applicable regulations to ensure R&D Quality policies and procedures remain compliant as related to Medical Devices.
Provide updates to R&D staff, as applicable.
Further Tasks:
Communicate effectively cross-functionally and raise questions/issues to the attention of executive management, as appropriate.
Provide support to other R&D staff as needed and perform duties and assignments as required.
Other duties as assigned:
Additional duties as needed to support the business and overall company objectives.
Bachelor's Degree in Engineering or Life/Health Sciences
7 - 8 years of relevant Quality medical device development experience
4 year of people management experience
Energy-Based Device Experience
Knowledge of Class II, 510K, 21CFR 820, ISO 13485, IEC 606011, ISO 14971 experience
Preferred Qualifications:
Master's Degree
Experience managing a team of 5-10 global staff
Certification(s) ASQ Certified Quality Engineer or equivalent
Technical & Functional Skills
Proficient in all MS Office applications
Demonstrated organizational skills, ability to independently prioritize work and detail oriented
Strong verbal, written communication, and emotional intelligence skills
Ability to effectively multitask and manage multiple projects
Experience with FDA, European agency regulations, cGMP regulations, and Quality Management software is highly preferred.
Knowledge of regulatory requirements and standards for a medical device organization (i.e., 21CFR820, ISO 13485, ISO 14971, IEC 62304)
Ability to work effectively in a global, matrix environment
Ability to travel up to 15%
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.Research and Development
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