InspiriTec, Inc.
Tier 1 Customer Service Representative - DSO
InspiriTec, Inc., Phila, Pennsylvania, United States, 19117
TIER 1 CUSTOMER SERVICE REPRESENTATIVE - DSO
Pearl Interactive Network
SHARE WITH YOUR FRIENDS!
#WeAreHiring InspiriTec is looking for experienced Customer Service Reps to work on-site to support inbound calls in our Philadelphia office.
Rate: $19.40 per hour + $5.09 towards Health & Wellness benefits.
VETERAN, MILITARY SPOUSE, AND PEOPLE WITH DISABILITIES FRIENDLY EMPLOYER! #hiring #CSR #callcenterjobs #veterans #military #disabledveteran #milspouse #veteransupport
Remember to like and follow InspiriTec to stay connected.
Job Responsibilities:
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Job Duties: • Determines requirements by working with customers. • Answers inquiries by clarifying desired information; researching, locating, and providing information. • Research and process Military Service Member inquiries and complaints received made via telephone or Fax Server. • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Operates a PC and multiple mainframe databases to research information for interpretation and explanation to the Military Service Member or family. • Must be able to research, identify and explain problems and resolutions in a minimum amount of time. Other task performed as required.
Skills and Qualifications:
Customer Service, Data Entry Skills, Focus/Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking, Good Computer Skills, Knowledge of Databases and Search Engines
Education:
High School Diploma
RAPIDS Certified (Certification occurs as part of the on-board training)
Security Requirements:
Public Trust/NA CLC (InspiriTec will assist/cover costs, but job offer is contingent upon obtaining clearance)
EOE/disability/vets
Pearl Interactive Network
SHARE WITH YOUR FRIENDS!
#WeAreHiring InspiriTec is looking for experienced Customer Service Reps to work on-site to support inbound calls in our Philadelphia office.
Rate: $19.40 per hour + $5.09 towards Health & Wellness benefits.
VETERAN, MILITARY SPOUSE, AND PEOPLE WITH DISABILITIES FRIENDLY EMPLOYER! #hiring #CSR #callcenterjobs #veterans #military #disabledveteran #milspouse #veteransupport
Remember to like and follow InspiriTec to stay connected.
Job Responsibilities:
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Job Duties: • Determines requirements by working with customers. • Answers inquiries by clarifying desired information; researching, locating, and providing information. • Research and process Military Service Member inquiries and complaints received made via telephone or Fax Server. • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Operates a PC and multiple mainframe databases to research information for interpretation and explanation to the Military Service Member or family. • Must be able to research, identify and explain problems and resolutions in a minimum amount of time. Other task performed as required.
Skills and Qualifications:
Customer Service, Data Entry Skills, Focus/Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking, Good Computer Skills, Knowledge of Databases and Search Engines
Education:
High School Diploma
RAPIDS Certified (Certification occurs as part of the on-board training)
Security Requirements:
Public Trust/NA CLC (InspiriTec will assist/cover costs, but job offer is contingent upon obtaining clearance)
EOE/disability/vets