City Chevrolet of Grayslake
RESPONSIBILITIES:
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
REQUIREMENTS:
Experience with Microsoft Office suite is a plus
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
REQUIREMENTS:
Experience with Microsoft Office suite is a plus
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance