Intermountain Health
Security Officer
The Security Officer provides a safe environment for patients, visitors, employees, and volunteers. This position is responsible to enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property. Essential Functions De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force. Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary. Training on Workplace Violence Prevention (WPVP): Security officers teach WPVP techniques, focusing on education, prevention, and mitigation of workplace violence. This includes handling verbal harassment, physical assault, and bomb threats. Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement. Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility. Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations. Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements. Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks. Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience. Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety. Skills Law Enforcement Parking Public Safety Lockout Tagout Fire Drills Key Control Exterior Design Patient Transportation Communication Situational Awareness Minimum Qualifications Current Driver's License (if applicable for the role). Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire. At least 21 years of age. Preferred Qualifications One-year previous law enforcement, corrections, public safety, military police or security experience. Physical Requirements Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Intermountain Health St Vincent Regional Hospital Work City: Billings Work State: Montana Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.95 - $26.38
The Security Officer provides a safe environment for patients, visitors, employees, and volunteers. This position is responsible to enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property. Essential Functions De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force. Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary. Training on Workplace Violence Prevention (WPVP): Security officers teach WPVP techniques, focusing on education, prevention, and mitigation of workplace violence. This includes handling verbal harassment, physical assault, and bomb threats. Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement. Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility. Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations. Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements. Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks. Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience. Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety. Skills Law Enforcement Parking Public Safety Lockout Tagout Fire Drills Key Control Exterior Design Patient Transportation Communication Situational Awareness Minimum Qualifications Current Driver's License (if applicable for the role). Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire. At least 21 years of age. Preferred Qualifications One-year previous law enforcement, corrections, public safety, military police or security experience. Physical Requirements Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Intermountain Health St Vincent Regional Hospital Work City: Billings Work State: Montana Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.95 - $26.38