Community Health Systems
Clinic Office Assistant
The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience. Essential functions include: Greeting and assisting patients during check-in and check-out, ensuring accuracy in patient information and documentation. Scheduling patient appointments, obtaining pre-certifications, and coordinating with providers for testing, procedures, and surgeries. Collecting time-of-service payments, issuing invoices, and processing financial transactions in compliance with clinic policies. Maintaining and updating patient records, ensuring quality control, and addressing gaps in care. Answering phone calls, responding to inquiries regarding clinic policies and services, and routing messages appropriately. Entering charges and coding invoices for billing, ensuring accuracy and timely processing. Monitoring and maintaining office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials. Assisting in handling physician call schedules, provider reimbursements, and license renewals. Supporting clinical staff as needed, including assisting in triage and coordinating patient referrals. Ensuring a clean and organized work environment, following infection control and safety protocols. Performing other duties as assigned. Complying with all policies and standards. Qualifications: 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required Knowledge, Skills and Abilities: Proficiency in electronic medical records (EMR) systems and office software. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to multitask and work in a fast-paced healthcare environment. Customer service-oriented with a professional and courteous demeanor. Knowledge of medical terminology, scheduling, billing, and insurance verification preferred. Licenses and Certifications: Certified Medical Office Administrative Assistant (CMAA) preferred
The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience. Essential functions include: Greeting and assisting patients during check-in and check-out, ensuring accuracy in patient information and documentation. Scheduling patient appointments, obtaining pre-certifications, and coordinating with providers for testing, procedures, and surgeries. Collecting time-of-service payments, issuing invoices, and processing financial transactions in compliance with clinic policies. Maintaining and updating patient records, ensuring quality control, and addressing gaps in care. Answering phone calls, responding to inquiries regarding clinic policies and services, and routing messages appropriately. Entering charges and coding invoices for billing, ensuring accuracy and timely processing. Monitoring and maintaining office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials. Assisting in handling physician call schedules, provider reimbursements, and license renewals. Supporting clinical staff as needed, including assisting in triage and coordinating patient referrals. Ensuring a clean and organized work environment, following infection control and safety protocols. Performing other duties as assigned. Complying with all policies and standards. Qualifications: 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required Knowledge, Skills and Abilities: Proficiency in electronic medical records (EMR) systems and office software. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to multitask and work in a fast-paced healthcare environment. Customer service-oriented with a professional and courteous demeanor. Knowledge of medical terminology, scheduling, billing, and insurance verification preferred. Licenses and Certifications: Certified Medical Office Administrative Assistant (CMAA) preferred