Rivers Casino
Server Main
Job Category: Food and Beverage Rate: $9 USD per hour Location: Rivers Casino Des Plaines, 3000 S. River Road, Des Plaines, IL 60018, USA Job Functions
Responsible for providing service to all casino customers in an efficient, courteous, and professional manner displaying a high standard of customer service. Knows the menu items, specials, and prices. Possesses complete knowledge of all procedures related to the job. Picks up empty glasses, dishes, silverware, and returns them to the proper area. Assists in the preparation of drink orders as required (icing glasses, garnishing drinks). Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment, and giving change when necessary. Handles any guest's complaints or problems in a prompt and courteous manner. Ensures thorough communication between shifts. Complies with all departmental rules, side work assignments, and departmental procedures. Performs all other duties specified or assigned. Job Requirements
One (1) to (2) years guest service experience, preferably in gaming/hospitality environment. Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving. Must possess outstanding interpersonal communications skills to effectively interface with guests and team members. Must also possess a cooperative, helpful, and friendly nature, and present a neat, clean, well-groomed appearance. Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures. Ability to communicate with team members and guests. Ability to successfully fulfill the pre-employment process and maintain all licensing requirements. Ability to work flexible shifts and days of the week including holidays. Perks That Work!
Medical, Dental, Vision, and Life Insurance 401K
4% match to 5% Team Member Contribution $1 Daily Meals Earn up to 18 Days of Paid Time Off Your First Year Free Shuttle from Rosemonts Blue Line Station Free Parking On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren Tuition Reimbursement Fitness/Gym Reimbursement Community Volunteer Opportunities Leadership Training & Career Advancement Programs Team Member Exclusive Discounts Behaviors
Preferred
Dedicated
Devoted to a task or purpose with loyalty or integrity Team Player
Works well as a member of a group Innovative
Consistently introduces new ideas and demonstrates original thinking Enthusiastic
Shows intense and eager enjoyment and interest Motivations
Preferred
Work-Life Balance
Inspired to perform well by having ample time to pursue work and interests outside of work Flexibility
Inspired to perform well when granted the ability to set your own schedule and goals Self-Starter
Inspired to perform without outside help Growth Opportunities
Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Category: Food and Beverage Rate: $9 USD per hour Location: Rivers Casino Des Plaines, 3000 S. River Road, Des Plaines, IL 60018, USA Job Functions
Responsible for providing service to all casino customers in an efficient, courteous, and professional manner displaying a high standard of customer service. Knows the menu items, specials, and prices. Possesses complete knowledge of all procedures related to the job. Picks up empty glasses, dishes, silverware, and returns them to the proper area. Assists in the preparation of drink orders as required (icing glasses, garnishing drinks). Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment, and giving change when necessary. Handles any guest's complaints or problems in a prompt and courteous manner. Ensures thorough communication between shifts. Complies with all departmental rules, side work assignments, and departmental procedures. Performs all other duties specified or assigned. Job Requirements
One (1) to (2) years guest service experience, preferably in gaming/hospitality environment. Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving. Must possess outstanding interpersonal communications skills to effectively interface with guests and team members. Must also possess a cooperative, helpful, and friendly nature, and present a neat, clean, well-groomed appearance. Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures. Ability to communicate with team members and guests. Ability to successfully fulfill the pre-employment process and maintain all licensing requirements. Ability to work flexible shifts and days of the week including holidays. Perks That Work!
Medical, Dental, Vision, and Life Insurance 401K
4% match to 5% Team Member Contribution $1 Daily Meals Earn up to 18 Days of Paid Time Off Your First Year Free Shuttle from Rosemonts Blue Line Station Free Parking On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren Tuition Reimbursement Fitness/Gym Reimbursement Community Volunteer Opportunities Leadership Training & Career Advancement Programs Team Member Exclusive Discounts Behaviors
Preferred
Dedicated
Devoted to a task or purpose with loyalty or integrity Team Player
Works well as a member of a group Innovative
Consistently introduces new ideas and demonstrates original thinking Enthusiastic
Shows intense and eager enjoyment and interest Motivations
Preferred
Work-Life Balance
Inspired to perform well by having ample time to pursue work and interests outside of work Flexibility
Inspired to perform well when granted the ability to set your own schedule and goals Self-Starter
Inspired to perform without outside help Growth Opportunities
Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.