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Baptist Health

Patient Financial Coordinator 1, OP Patient Access - SMH, FT, 9:30A-6P

Baptist Health, Miami, Florida, United States, 33101

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Baptist Health Financial Counselor

The incumbent will help patients understand their financial responsibility by providing a wide variety of financial resources to assist with payment for services rendered. The incumbent will be responsible for the timely and accurate billing and collection of patient accounts, including but not limited to insurance verification, pre-certification, charge entry, payment posting, follow-up on unpaid claims, and resolution of patient inquiries. The incumbent will also be responsible for maintaining accurate records of all patient accounts and ensuring compliance with all applicable laws and regulations. This position requires strong communication skills, attention to detail, and the ability to work independently as well as part of a team. Degrees: High School Diploma, Certificate of Completion, GED, Training, Experience. Additional Qualifications: A minimum of 2 years collection experience. Complete and successfully pass the Patient Access training course. Ability to multitask and work under pressure while still meeting stringent deadlines and maintaining focus on department goals. Math and analytical skills. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills (verbal and written). Desired: Associates Degree. CHAA Certification. Knowledge and understanding of medical and insurance terminology, insurance contracts, authorizations/pre-certifications, ICD-10, and CPT codes. Knowledge of components of the UB-04 form. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA. and Medicare coverage structure, including medical necessity compliance guidelines. Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Bilingual English, Spanish/Creole. Minimum Required Experience: 2 years. EOE, including disability/vets