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Capital One

Manager, Product Management, Enterprise AI Platform - Model Deployment & Service

Capital One, Richmond, Virginia, United States, 23220

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Manager, Product Management, Enterprise Ai Platform - Model Deployment & Services

At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to fostering a world where everyone has an equal opportunity to prosper. As part of this commitment, we are building the next generation of enterprise AI platforms that empower our teams to develop, deploy, and scale machine learning and AI systems responsibly and efficiently for maximum impact. Capital One is widely recognized as a leader in enterprise AI, consistently ranked among the top financial services companies for AI innovation and talent. With our continued investment in modern AI infrastructure and capabilities, Capital One offers a rare opportunity to work on cutting-edge AI systems at enterprise scale. We're seeking a skilled and customer-centric Product Manager to join our Enterprise AI Platform team. In this role, you will own the strategy for our model deployment services and control plane. These essential components of our Enterprise AI Platform power how internal teams deploy AI and ML models into Capital One's scalable, enterprise-grade, production environmentsturning the theoretical value of those models into high-impact business results for our internal teams and our customers. In this role as a Product Manager on the Enterprise AI Platform product team, you'll be instrumental in driving the development and adoption of cutting-edge AI capabilities across the enterprise. You will collaborate closely with engineering, research, and business teams, acting as the voice of both customers and internal stakeholders. Your leadership will empower teams to build innovative, scalable solutions while navigating strategic, technical, and regulatory considerations. The ideal candidate for this role is passionate about AI technology and deeply empathizes with customer needs. They are comfortable in conversation with stakeholders ranging from technical customers to senior leadership. Specific responsibilities include, but are not limited to: Develop and communicate the product vision for the model deployment services and control plane for production AI/ML workloads on the Enterprise AI Platform. Prioritize the product backlog to maximize business and customer outcomes. Incorporate design thinking and analytics to inform product design. Maintain a healthy backlog of work and play a critical role in many agile ceremonies. Serve as the connection between customers, Capital One's mission, and your team. We want you if you are: A strategic product leader who thrives on solving complex platform problems for technical users. Experienced with the needs of AI application developers, ML engineers, and AI researchers. Comfortable with AI infrastructure, model deployment, and DevOps technologies for AI systemseven if you're not building them yourself. Effective at building strong relationships across engineering, platform, and partner teams to drive alignment and execution. Adaptable, curious, and can quickly ramp up on new technologies and advancements in a fast-paced setting. Experienced working in an Agile environment. Have excellent oral and written communication skills. Highly collaborative and have the ability to influence and lead. Basic Qualifications: At least 3 years of experience working in Product Management. Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.