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Sweet Action Ice Cream

Store Manager – Broadway – $22.50-$27.50/hr

Sweet Action Ice Cream, Yonkers, New York, United States

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Sweet Action is looking for a Store Manager to lead our ice cream operations at our original Broadway store. As a Store Manager, you will oversee the successful operation of our ice cream parlor, focusing on customer service, team culture, hiring, scheduling, food safety, inventory, compliance, store efficiency, P&L responsibilities, and reporting. Compensation $22.50 – $27.50 hourly (about $45K – $55K annually), including health benefits, paid time off, and ice cream! Reports To Regional Store Manager Position Overview Responsible for managing the daily operations of the ice cream parlor, ensuring excellent customer service, team development, and operational efficiency. Position Requirements 18 years old or older Management or leadership experience Open availability, including evenings, weekends, and holidays, 40+ hours/week Primary Job Responsibilities Lead a positive, professional team and create a fun customer experience Recruit, hire, train, supervise, and coach team members Manage work schedules and address staffing issues Ensure compliance with safety and sanitation regulations Perform customer service duties, including scooping Manage inventory and control costs Place purchase orders and support equipment needs Maintain recipes, pricing, and portion control; generate reports Communicate with Regional Manager about operational issues Maintain logs and reports on temperature, inventory, and sales Report issues to Regional Manager Note:

Duties may vary, and additional tasks may be assigned as needed. Ideal Candidate Attributes A leader who enjoys developing people Experience in the food industry and good service understanding A people person who loves serving diverse customers Excellent communicator and patient listener Emotionally stable and able to handle heated situations Punctual, responsible, and a strong team leader Organized with good checklist habits Safe driver with reliable transportation Flexible availability for full-time work, including evenings and weekends Self-motivated and comfortable working independently during slow seasons About Us: Sweet Action is a craft ice cream micro-creamery in Denver, known for handmade ice cream, home-baked mix-ins, and awards such as Best Ice Cream in Denver by Westword Magazine. We're featured in Food & Wine and the Travel Channel.

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