Sweet Action Ice Cream
Store Manager – Broadway – $22.50-$27.50/hr
Sweet Action Ice Cream, Yonkers, New York, United States
Sweet Action is looking for a Store Manager to lead our ice cream operations at our original Broadway store. As a Store Manager, you will oversee the successful operation of our ice cream parlor, focusing on customer service, team culture, hiring, scheduling, food safety, inventory, compliance, store efficiency, P&L responsibilities, and reporting.
Compensation
$22.50 – $27.50 hourly (about $45K – $55K annually), including health benefits, paid time off, and ice cream!
Reports To
Regional Store Manager
Position Overview
Responsible for managing the daily operations of the ice cream parlor, ensuring excellent customer service, team development, and operational efficiency.
Position Requirements
18 years old or older
Management or leadership experience
Open availability, including evenings, weekends, and holidays, 40+ hours/week
Primary Job Responsibilities
Lead a positive, professional team and create a fun customer experience
Recruit, hire, train, supervise, and coach team members
Manage work schedules and address staffing issues
Ensure compliance with safety and sanitation regulations
Perform customer service duties, including scooping
Manage inventory and control costs
Place purchase orders and support equipment needs
Maintain recipes, pricing, and portion control; generate reports
Communicate with Regional Manager about operational issues
Maintain logs and reports on temperature, inventory, and sales
Report issues to Regional Manager
Note:
Duties may vary, and additional tasks may be assigned as needed. Ideal Candidate Attributes A leader who enjoys developing people Experience in the food industry and good service understanding A people person who loves serving diverse customers Excellent communicator and patient listener Emotionally stable and able to handle heated situations Punctual, responsible, and a strong team leader Organized with good checklist habits Safe driver with reliable transportation Flexible availability for full-time work, including evenings and weekends Self-motivated and comfortable working independently during slow seasons About Us: Sweet Action is a craft ice cream micro-creamery in Denver, known for handmade ice cream, home-baked mix-ins, and awards such as Best Ice Cream in Denver by Westword Magazine. We're featured in Food & Wine and the Travel Channel.
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Duties may vary, and additional tasks may be assigned as needed. Ideal Candidate Attributes A leader who enjoys developing people Experience in the food industry and good service understanding A people person who loves serving diverse customers Excellent communicator and patient listener Emotionally stable and able to handle heated situations Punctual, responsible, and a strong team leader Organized with good checklist habits Safe driver with reliable transportation Flexible availability for full-time work, including evenings and weekends Self-motivated and comfortable working independently during slow seasons About Us: Sweet Action is a craft ice cream micro-creamery in Denver, known for handmade ice cream, home-baked mix-ins, and awards such as Best Ice Cream in Denver by Westword Magazine. We're featured in Food & Wine and the Travel Channel.
#J-18808-Ljbffr