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Triune Infomatics Inc

AWS Solutions Developer

Triune Infomatics Inc, Oakland, California, United States, 94616

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Technical Recruiter at Triune Infomatics Inc Role: AWS Solutions Developer (Custom Q Business Integration)

Location: Oakland, CA (Hybrid – 3 days onsite)

Duration: 6 months with possible extension

Overview:

Seeking a skilled AWS Solutions Developer to design and implement a custom integration between Amazon Q Business and AWS PCA (Post-Call Analytics sample AWS solution). The role involves creating a customized pipeline to seamlessly deliver PCA insights into Q Business using AWS-native tools and Python, supporting contact center analytics for the Treasurer-Tax Collector’s Office by enabling self-service access to post-call intelligence via a conversational interface.

Responsibilities:

Architect & Develop Custom Integrations

Design serverless or containerized data pipelines to extract insights from AWS PCA and make them accessible to Q Business.

Ensure the pipeline handles relevant metadata and analytics securely and in a Q-compatible format.

Process call transcripts, metadata, and metrics using Python AWS SDKs (boto3).

Normalize and structure PCA outputs for ingestion into a searchable store compatible with Q Business.

Interface with Q Business

Develop ingestion and indexing mechanisms aligned with Q Business standards.

Enable advanced querying and filtering with secure access controls via IAM or Amazon Cognito.

Automation & Scalability

Automate periodic ingestion and re-indexing of PCA data.

Optimize for performance, scalability, and cost-effectiveness.

Documentation & Handoff

Provide comprehensive documentation and conduct knowledge transfer sessions.

Required Skills:

Strong expertise in AWS Core Services: S3, Lambda, Q Plugins, API Gateway, Step Functions, Athena, OpenSearch, DynamoDB, Glue, IAM

Experience with AWS AI/ML Services: AWS PCA, Amazon Q Business, NLP tools

Advanced Python skills with boto3 and Pandas; REST API and event-driven architecture knowledge

Designing and indexing custom knowledge bases for RAG systems

Understanding of security and compliance standards, role-based access control

Experience with CI/CD tools like CloudFormation, Terraform, or CDK (preferred)

Preferred Qualifications:

Experience with Amazon Q data source customization or conversational AI development

Government or public sector IT experience

Knowledge of AWS Bedrock, LangChain, or GenAI frameworks

Soft Skills:

Ability to work independently and collaboratively

Strong communication skills for stakeholder interaction

Clear documentation practices

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting

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