Amazon Web Services (AWS)
Amazon Q Builder, Amazon Q Customer Success Team (Q-CST)
Amazon Web Services (AWS), New York, New York, us, 10261
Amazon Q Builder, Amazon Q Customer Success Team (Q-CST)
Join to apply for the
Amazon Q Builder, Amazon Q Customer Success Team (Q-CST)
role at
Amazon Web Services (AWS) Amazon Q Builder, Amazon Q Customer Success Team (Q-CST)
1 day ago Be among the first 25 applicants Join to apply for the
Amazon Q Builder, Amazon Q Customer Success Team (Q-CST)
role at
Amazon Web Services (AWS) Description
AWS is known for its customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS data services and data analytics in collaboration with our sales and partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an enabler. Description
AWS is known for its customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS data services and data analytics in collaboration with our sales and partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an enabler.
Q-CST Builders are responsible for architecting and developing end-to-end solutions that leverage Generative AI technologies like Amazon Q and Bedrock. This role involves designing and implementing robust solution blueprints that seamlessly integrate Generative AI capabilities into existing systems or applications. Builders collaborate closely with Strategists and customer stakeholders to understand their requirements, translates them into technical specifications, and develops scalable and secure Generative AI solutions. Additionally, they provide guidance on data preparation, model training, and deployment strategies to ensure successful implementation and adoption of Generative AI solutions within the organization.
Key job responsibilities
Design and implement enterprise-scale Generative AI solutions using Amazon Q and AWS AI/ML services Create strategies for optimizing AI application performance, scalability, and cost-effectiveness Foster knowledge sharing and develop reusable frameworks for AI application deployment Guide cross-functional teams in integrating AI solutions while considering user experience and accessibility Ensure security compliance and best practices in AI implementation
A day in the life
You'll start your day connecting with team members across different time zones, reviewing AI application architectures, and providing guidance on implementation approaches. You might participate in technical design sessions, collaborate with UX designers on AI interface improvements, or mentor colleagues on AI best practices. Your afternoon could involve working with customers to understand their needs and presenting AI solution proposals.
About The Team
We are a diverse group of technologists passionate about making AI accessible and valuable to enterprises. Our team combines technical expertise with a commitment to ethical AI development. We support each other's growth while pushing the boundaries of what's possible with generative AI technologies.
About Aws
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Basic Qualifications
3+ years of design, implementation, or consulting in applications and infrastructures 2+ years of experience with one of the following: SQL, Business Intelligence platforms, data engineering 2+ years of software development with object-oriented language experience 2+ years of experience developing dashboards with a Business Intelligence platform such as QuickSight, Tableau, PowerBI, Looker, Thoughtspot, Microstrategy, Sisense, Domo, etc. 1+ years of AI/ML implementation or experimentation (e.g., Generative AI, Generative BI, Agentic AI)
Preferred Qualifications
Experience leading the architecture and implementation of AI/ML workloads Proven track record of delivering robust, scalable solutions in complex technical environments as well as delivering successful enterprise-scale Gen AI implementations International consulting or professional services sales and delivery experience Strong track record of CI/CD implementation in enterprise environments Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Experience with selling consulting/professional services Bachelor's degree, or 5+ years of professional or military experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon Web Services, Inc.
Job ID: A3010821 Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Research, Science, and Engineering Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x Get notified about new Builder jobs in
New York, United States . New York, NY $165,000.00-$200,000.00 3 days ago New York, NY $95,000.00-$105,000.00 3 weeks ago New York, NY $95,000.00-$120,000.00 2 hours ago New York, NY $200,000.00-$250,000.00 1 week ago New York, NY $111,000.00-$147,000.00 1 week ago New York, NY $111,000.00-$147,000.00 3 days ago Director of Packaging Development and Engineering (Hybrid Role - New York)
New York, NY $170,000.00-$180,000.00 3 days ago New York, NY $85,000.00-$90,000.00 6 days ago New York, NY $85,000.00-$95,000.00 2 weeks ago Director of Capital Design and Construction (Director, Capital Budget / Contract Control), Facilities Administration, Office of Facilities Development (Woodhull Hospital)
Brooklyn, NY $130,000.00-$172,875.00 5 days ago VP of Real Estate and Construction, 2 Hour Learning (Remote) - $400,000/year USD
New York, NY $155,000.00-$170,000.00 6 days ago New York, NY $180,000.00-$225,000.00 2 weeks ago Project Controller – Design-Build (DDC / Joint Venture)
New York, NY $190,000.00-$220,000.00 2 weeks ago New York, NY $198,050.00-$233,000.00 1 day ago New York, United States $248,600.00-$300,000.00 2 weeks ago Director of Capital Design and Construction (Director, Capital Budget and Contract Control), Facilities Administration, Office of Facilities Development
New York, NY $130,000.00-$172,875.00 1 week ago Staten Island, NY $120,000.00-$145,000.00 15 hours ago New York, NY $200,000.00-$250,000.00 1 day ago New York, NY $73,910.00-$116,380.00 1 day ago Deputy Director of Project & Operational Excellence
Syracuse, NY $123,700.00-$170,100.00 17 hours ago New York, NY $190,000.00-$210,000.00 1 week ago New York, United States $125,000.00-$150,000.00 10 hours ago New York, NY $200,000.00-$230,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Amazon Q Builder, Amazon Q Customer Success Team (Q-CST)
role at
Amazon Web Services (AWS) Amazon Q Builder, Amazon Q Customer Success Team (Q-CST)
1 day ago Be among the first 25 applicants Join to apply for the
Amazon Q Builder, Amazon Q Customer Success Team (Q-CST)
role at
Amazon Web Services (AWS) Description
AWS is known for its customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS data services and data analytics in collaboration with our sales and partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an enabler. Description
AWS is known for its customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS data services and data analytics in collaboration with our sales and partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an enabler.
Q-CST Builders are responsible for architecting and developing end-to-end solutions that leverage Generative AI technologies like Amazon Q and Bedrock. This role involves designing and implementing robust solution blueprints that seamlessly integrate Generative AI capabilities into existing systems or applications. Builders collaborate closely with Strategists and customer stakeholders to understand their requirements, translates them into technical specifications, and develops scalable and secure Generative AI solutions. Additionally, they provide guidance on data preparation, model training, and deployment strategies to ensure successful implementation and adoption of Generative AI solutions within the organization.
Key job responsibilities
Design and implement enterprise-scale Generative AI solutions using Amazon Q and AWS AI/ML services Create strategies for optimizing AI application performance, scalability, and cost-effectiveness Foster knowledge sharing and develop reusable frameworks for AI application deployment Guide cross-functional teams in integrating AI solutions while considering user experience and accessibility Ensure security compliance and best practices in AI implementation
A day in the life
You'll start your day connecting with team members across different time zones, reviewing AI application architectures, and providing guidance on implementation approaches. You might participate in technical design sessions, collaborate with UX designers on AI interface improvements, or mentor colleagues on AI best practices. Your afternoon could involve working with customers to understand their needs and presenting AI solution proposals.
About The Team
We are a diverse group of technologists passionate about making AI accessible and valuable to enterprises. Our team combines technical expertise with a commitment to ethical AI development. We support each other's growth while pushing the boundaries of what's possible with generative AI technologies.
About Aws
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Basic Qualifications
3+ years of design, implementation, or consulting in applications and infrastructures 2+ years of experience with one of the following: SQL, Business Intelligence platforms, data engineering 2+ years of software development with object-oriented language experience 2+ years of experience developing dashboards with a Business Intelligence platform such as QuickSight, Tableau, PowerBI, Looker, Thoughtspot, Microstrategy, Sisense, Domo, etc. 1+ years of AI/ML implementation or experimentation (e.g., Generative AI, Generative BI, Agentic AI)
Preferred Qualifications
Experience leading the architecture and implementation of AI/ML workloads Proven track record of delivering robust, scalable solutions in complex technical environments as well as delivering successful enterprise-scale Gen AI implementations International consulting or professional services sales and delivery experience Strong track record of CI/CD implementation in enterprise environments Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Experience with selling consulting/professional services Bachelor's degree, or 5+ years of professional or military experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon Web Services, Inc.
Job ID: A3010821 Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Research, Science, and Engineering Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x Get notified about new Builder jobs in
New York, United States . New York, NY $165,000.00-$200,000.00 3 days ago New York, NY $95,000.00-$105,000.00 3 weeks ago New York, NY $95,000.00-$120,000.00 2 hours ago New York, NY $200,000.00-$250,000.00 1 week ago New York, NY $111,000.00-$147,000.00 1 week ago New York, NY $111,000.00-$147,000.00 3 days ago Director of Packaging Development and Engineering (Hybrid Role - New York)
New York, NY $170,000.00-$180,000.00 3 days ago New York, NY $85,000.00-$90,000.00 6 days ago New York, NY $85,000.00-$95,000.00 2 weeks ago Director of Capital Design and Construction (Director, Capital Budget / Contract Control), Facilities Administration, Office of Facilities Development (Woodhull Hospital)
Brooklyn, NY $130,000.00-$172,875.00 5 days ago VP of Real Estate and Construction, 2 Hour Learning (Remote) - $400,000/year USD
New York, NY $155,000.00-$170,000.00 6 days ago New York, NY $180,000.00-$225,000.00 2 weeks ago Project Controller – Design-Build (DDC / Joint Venture)
New York, NY $190,000.00-$220,000.00 2 weeks ago New York, NY $198,050.00-$233,000.00 1 day ago New York, United States $248,600.00-$300,000.00 2 weeks ago Director of Capital Design and Construction (Director, Capital Budget and Contract Control), Facilities Administration, Office of Facilities Development
New York, NY $130,000.00-$172,875.00 1 week ago Staten Island, NY $120,000.00-$145,000.00 15 hours ago New York, NY $200,000.00-$250,000.00 1 day ago New York, NY $73,910.00-$116,380.00 1 day ago Deputy Director of Project & Operational Excellence
Syracuse, NY $123,700.00-$170,100.00 17 hours ago New York, NY $190,000.00-$210,000.00 1 week ago New York, United States $125,000.00-$150,000.00 10 hours ago New York, NY $200,000.00-$230,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr