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salesElement

Zoho Solutions Consultant

salesElement, Pearl River, New York, United States, 10965

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Zoho Solutions Consultant

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Zoho Solutions Consultant

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salesElement Get AI-powered advice on this job and more exclusive features. This is a remote position.

We are looking for a

client-facing Solutions Consultant

to join our remote-first Zoho consulting team. This is a

post-sales, architecture-focused role : your job is to deeply understand how our clients operate and translate that into performant solutions built on the Zoho platform.

You’ll be responsible for the

vision : running high-touch discovery, creating detailed design documents, and guiding our internal teams through successful implementations. You’ll work directly with clients, project managers, and developers from day one through go-live and beyond, always ensuring that what we build solves real problems.

This role is perfect for someone who:

Thrives in ambiguity and doesn’t wait for step-by-step instructions Can learn new industries and business models quickly Loves growing their own skills and knowledge Excels at leading discovery, design, and system architecture—working with the development team to guide the execution and delivery Is passionate about delivering systems that work—not just ticking checkboxes

You’ll work in a fast-moving, client-first culture where documentation, clarity, and accountability are key. We expect you to own outcomes and drive client success in close collaboration with others.

Requirements

Must-Have Skills & Experience

Strong functional knowledge of the Zoho platform (CRM, Books, Projects, Desk, Analytics, Campaigns, etc.) Technical literacy (you don’t code, but you understand how APIs, logic, and systems interact) Proven experience gathering business requirements and designing system architecture or process flows Excellent communication skills—written, verbal, and visual Strong documentation habits and comfort producing specs, diagrams, and walkthroughs Comfortable working directly with clients in discovery, review, and troubleshooting sessions Able to operate independently in a remote, fast-paced, often ambiguous environment Fluent in English and able to work Eastern Time hours (U.S. 9am–6pm ET)

Nice to Have

Experience with business consulting or enterprise system implementations (ERP, CRM, etc.) Familiarity with Zoho FSM, Zoho Flow, or third-party integrations Comfort using diagramming and documentation tools Light programming or database experience

Benefits

Fully remote work environment Flexible time off and family-first culture High-trust team that values autonomy and responsibility Collaborative team culture with deep pride in client outcomes Exposure to a wide variety of businesses and systems—this is never the same job twice Significant professional growth: we invest in people who learn fast, own their work, and want to build

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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