Supportwave LTD
Job Summary
We seek a skilled Technical Specialist LAN & DDI to manage enterprise LAN and DDI services at our onsite facility in Research Triangle Park, NC, ensuring high availability, security, and SLA compliance using Cisco technologies. This role offers growth in cloud networking and automation and a collaborative environment. Candidates with strong Cisco expertise are encouraged to apply. Technical Specialist LAN & DDI
Job Summary
We seek a skilled Technical Specialist LAN & DDI to manage enterprise LAN and DDI services at our onsite facility in Research Triangle Park, NC, ensuring high availability, security, and SLA compliance using Cisco technologies. This role offers growth in cloud networking and automation and a collaborative environment. Candidates with strong Cisco expertise are encouraged to apply.
Youll support network segmentation, SD-Access, and resolve complex incidents, requiring strong troubleshooting, documentation, and occasional after-hours support.
Key Responsibilities
Manage LAN services with SLA ownership per contractual scope Produce and present service-level reports Drive Continuous Service Improvement (CSI) for LAN & DDI Maintain Business Continuity Plans (BCP) for LAN infrastructure Plan capacity and demand for LAN services Provide L3 escalation support for LAN switches, WAPs, controllers, and DDI Collaborate with Service Delivery Managers and cross-functional teams Support regional customers on network design queries Occasional regional travel for deployments or meetings
Must-Have Skills
Cisco Nexus (e.g., 9500, 9300, 9200) Cisco Catalyst Switches (e.g., 6800, 4500, 3850, 3750, 3650, 3550, 2960) Cisco Meraki WLAN Wireless Access Points (WAP, e.g., 9115, 3702, 2802, 2602, 1702) Infoblox DDI (DNS, DHCP, IPAM) Cisco Identity Services Engine (ISE) CCNP (Routing & Switching)
Nice-to-Have Skills
Cisco ISE implementation (identity-based access control) Network automation (e.g., Ansible, Python) Multi-tenant or large enterprise network experience Cloud networking (e.g., AWS Direct Connect, Azure ExpressRoute) SASE or Zero Trust principles CCIE or AWS Advanced Networking (experience prioritized)
Qualifications
510 years in LAN technologies and network design Strong analytical/multitasking skills in multi-team environments
Required Skills
Cisco Nexus Catalyst Switches Cisco Meraki Wireless Access Points Infoblox Cisco Identity Services Engine
Minimum Experience
Cisco Nexus: 6 years Catalyst Switches: 6 years Cisco Meraki: 6 years Wireless Access Points: 6 years Infoblox: 2 years Cisco Identity Services Engine: 2 years Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at Supportwave by 2x Sign in to set job alerts for Network Engineer roles.
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We seek a skilled Technical Specialist LAN & DDI to manage enterprise LAN and DDI services at our onsite facility in Research Triangle Park, NC, ensuring high availability, security, and SLA compliance using Cisco technologies. This role offers growth in cloud networking and automation and a collaborative environment. Candidates with strong Cisco expertise are encouraged to apply. Technical Specialist LAN & DDI
Job Summary
We seek a skilled Technical Specialist LAN & DDI to manage enterprise LAN and DDI services at our onsite facility in Research Triangle Park, NC, ensuring high availability, security, and SLA compliance using Cisco technologies. This role offers growth in cloud networking and automation and a collaborative environment. Candidates with strong Cisco expertise are encouraged to apply.
Youll support network segmentation, SD-Access, and resolve complex incidents, requiring strong troubleshooting, documentation, and occasional after-hours support.
Key Responsibilities
Manage LAN services with SLA ownership per contractual scope Produce and present service-level reports Drive Continuous Service Improvement (CSI) for LAN & DDI Maintain Business Continuity Plans (BCP) for LAN infrastructure Plan capacity and demand for LAN services Provide L3 escalation support for LAN switches, WAPs, controllers, and DDI Collaborate with Service Delivery Managers and cross-functional teams Support regional customers on network design queries Occasional regional travel for deployments or meetings
Must-Have Skills
Cisco Nexus (e.g., 9500, 9300, 9200) Cisco Catalyst Switches (e.g., 6800, 4500, 3850, 3750, 3650, 3550, 2960) Cisco Meraki WLAN Wireless Access Points (WAP, e.g., 9115, 3702, 2802, 2602, 1702) Infoblox DDI (DNS, DHCP, IPAM) Cisco Identity Services Engine (ISE) CCNP (Routing & Switching)
Nice-to-Have Skills
Cisco ISE implementation (identity-based access control) Network automation (e.g., Ansible, Python) Multi-tenant or large enterprise network experience Cloud networking (e.g., AWS Direct Connect, Azure ExpressRoute) SASE or Zero Trust principles CCIE or AWS Advanced Networking (experience prioritized)
Qualifications
510 years in LAN technologies and network design Strong analytical/multitasking skills in multi-team environments
Required Skills
Cisco Nexus Catalyst Switches Cisco Meraki Wireless Access Points Infoblox Cisco Identity Services Engine
Minimum Experience
Cisco Nexus: 6 years Catalyst Switches: 6 years Cisco Meraki: 6 years Wireless Access Points: 6 years Infoblox: 2 years Cisco Identity Services Engine: 2 years Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at Supportwave by 2x Sign in to set job alerts for Network Engineer roles.
Raleigh, NC $60,000.00-$75,000.00 1 day ago Cary, NC $56,000.00-$106,000.00 2 weeks ago Raleigh, NC $71,445.00-$96,661.00 8 hours ago Raleigh, NC $71,445.00-$96,661.00 2 days ago Raleigh, NC $106,250.00-$143,750.00 4 days ago Raleigh, NC $90,000.00-$133,000.00 3 days ago Durham, NC $90,000.00-$133,000.00 3 days ago Cary, NC $128,100.00-$192,200.00 3 weeks ago Raleigh, NC $108,800.00-$181,400.00 5 hours ago US_East | Connectivity & Network Engineer_L2
DevOps and Network Engineer - Air Platform Team
Durham, NC $120,000.00-$235,750.00 2 weeks ago Advisory Datacenter Network Engineer (Must Live in NC)
Raleigh, NC $90,000.00-$130,000.00 6 days ago Cary, NC $100,000.00-$142,250.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr