Piper Companies
Technical Support Engineer II (TSE II)
Piper Companies, Morrisville, North Carolina, United States, 27560
Join to apply for the
Technical Support Engineer II (TSE II)
role at
Piper Companies 1 day ago Be among the first 25 applicants Join to apply for the
Technical Support Engineer II (TSE II)
role at
Piper Companies Piper Companies is supporting the recruiting efforts for a well-established cyber-security and data analytics company located in Morrisville, NC. The
TSE-II (Technical Support Engineer II)
will be responsible for troubleshooting issues escalated from Tier I support, providing exceptional customer service, and collaborate with other internal teams.
Responsibilities of the TSE – II (Technical Support Engineer II) include:
Handle escalated technical issues from Tier I support, often involving deeper investigation and problem-solving. Provide high-quality, timely support to enterprise customers via email, phone, or remote sessions. Work closely with engineering, QA, and product teams to resolve bugs and improve product functionality.
Qualifications for the TSE – II (Technical Support Engineer II) include:
2+ years of experience in Technical Support Hands-on experience managing Microsoft Active Directory at the system administration level Experience with Windows server, Microsoft 365, Outlook etc Proficient in SQL queries
Compensation for the TSE – II (Technical Support Engineer II) includes:
$80,000 - $85,000 annually with a comprehensive benefit: Medical, Dental, Vison, 401k, PTO, holidays, sick leave as required by law Hybrid work environment – 2 days on-site in RTP
This job opens for applications on 7/11/2025. Applications for this job will be accepted for at least 30 days from the posting date.
Keywords: Microsoft Active Directory, Windows Server, Microsoft 365, Outlook, system administration, user permissioning, access control, troubleshooting, technical support, SQL, SQL queries, database access, cloud computing, AWS, GCP, Azure, cloud infrastructure, identity management, authentication, authorization, IT operations, enterprise systems, system-level support, directory services, email configuration, Windows environment, infrastructure support.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Piper Companies by 2x Get notified about new Technical Support Engineer jobs in
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Technical Support Engineer II (TSE II)
role at
Piper Companies 1 day ago Be among the first 25 applicants Join to apply for the
Technical Support Engineer II (TSE II)
role at
Piper Companies Piper Companies is supporting the recruiting efforts for a well-established cyber-security and data analytics company located in Morrisville, NC. The
TSE-II (Technical Support Engineer II)
will be responsible for troubleshooting issues escalated from Tier I support, providing exceptional customer service, and collaborate with other internal teams.
Responsibilities of the TSE – II (Technical Support Engineer II) include:
Handle escalated technical issues from Tier I support, often involving deeper investigation and problem-solving. Provide high-quality, timely support to enterprise customers via email, phone, or remote sessions. Work closely with engineering, QA, and product teams to resolve bugs and improve product functionality.
Qualifications for the TSE – II (Technical Support Engineer II) include:
2+ years of experience in Technical Support Hands-on experience managing Microsoft Active Directory at the system administration level Experience with Windows server, Microsoft 365, Outlook etc Proficient in SQL queries
Compensation for the TSE – II (Technical Support Engineer II) includes:
$80,000 - $85,000 annually with a comprehensive benefit: Medical, Dental, Vison, 401k, PTO, holidays, sick leave as required by law Hybrid work environment – 2 days on-site in RTP
This job opens for applications on 7/11/2025. Applications for this job will be accepted for at least 30 days from the posting date.
Keywords: Microsoft Active Directory, Windows Server, Microsoft 365, Outlook, system administration, user permissioning, access control, troubleshooting, technical support, SQL, SQL queries, database access, cloud computing, AWS, GCP, Azure, cloud infrastructure, identity management, authentication, authorization, IT operations, enterprise systems, system-level support, directory services, email configuration, Windows environment, infrastructure support.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Piper Companies by 2x Get notified about new Technical Support Engineer jobs in
Morrisville, NC . Morrisville, NC $80,000.00-$85,000.00 1 day ago Morrisville, NC $80,000.00-$85,000.00 1 day ago Raleigh, NC $110,000.00-$160,000.00 4 days ago Raleigh, NC $80,000.00-$85,000.00 1 day ago Technical Solutions Engineer - Datacenter
Morrisville, NC $80,000.00-$85,000.00 1 day ago Connectivity & Hardware Support Engineer
Senior Customer Success Engineer (Tuesday - Saturday shift: 9am-6pm ET)
Morrisville, NC $119,500.00-$179,300.00 3 days ago Senior Customer Success Engineer (1st shift: Monday - Friday 9am-6pm ET)
Senior HPC Technical Support Engineer – Ethernet
Durham, NC $108,000.00-$201,250.00 5 days ago Senior HPC Technical Support Engineer – Ethernet
Raleigh, NC $112,000.00-$149,900.00 1 month ago Durham, NC $120,000.00-$140,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr