Pinnacle Live
Operations Manager - Audio Visual, Event Technology
Pinnacle Live, Frisco, Texas, United States, 75034
Operations Manager - Audio Visual, Event Technology
Join to apply for the
Operations Manager - Audio Visual, Event Technology
role at
Pinnacle Live Operations Manager - Audio Visual, Event Technology
20 hours ago Be among the first 25 applicants Join to apply for the
Operations Manager - Audio Visual, Event Technology
role at
Pinnacle Live Company Overview
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences. Description
OPERATIONS MANAGER
Company Overview
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary
The Operations Manager will assist the Venue Director with the overall daily operational management of the venue with an emphasis on event execution and team development. This includes the timely set up, operation and removal of audio-visual related equipment in accordance with the Company’s standard operating procedures, personnel management, equipment maintenance and logistics, and providing the utmost in guest service and client satisfaction. In addition, this role directs team of exempt and non-exempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Business hours will vary.
Essential Functions
Provide leadership in the execution of all phases of events while maintaining the highest commitment to best-in-class customer service to internal and external stakeholders Ensure timely setting, striking of events and other essential floor activities Maintain inventory integrity ensuring quality, functionality, organization, and availability Maintain a working knowledge of industry trends, tools and innovations Assist Venue Director in managing budget for increased revenue and control expenses effectively including sub-rentals and labor. Train, manage, and develop staff in accordance with company SOPs facilitating elevated customer service standards, employee growth and a culture of achievement Build strong relationships with equipment sub-rental and labor vendors to ensure they provide Manages accurate and timely billing of events and clients Timely creation and processing of purchase orders and vendor invoices. Attend hotel meetings, as necessary. Effectively utilizes applicable company computer systems and continually work toward updating and improving systems and technical skills required to run them Provide technical support for events Comply with all safety protocols and standard operating procedures Other duties as assigned
Education & Experience
High School Graduate or equivalent Minimum two (2) year’s event technology experience in a hospitality environment Minimum two (2) years demonstrated managerial experience Excellent communication skills with the ability to foster long-term relationships (with
internal teams, external partners)
Required Skills & Knowledge
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Assist Venue Director in managing budget for increased revenue and control expenses effectively including sub-rentals and labor. Build strong relationships with equipment sub-rental and labor vendors to ensure they provide equipment and personnel that meet or exceed Pinnacle Live standards. Manages accurate and timely billing of events and clients. Timely creation and processing of purchase orders and vendor invoices. Strong technical aptitude Good working knowledge of computer hardware and software Planning ability; able to plan prioritize Strong interpersonal skills Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Strong team player orientation Professional appearance
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
Performance based incentive plans on top of base salary Generous time off with PTO, holidays and sick/personal days 401k with a contribution match Insurances; health, vision, dental and more
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Operations Manager - Audio Visual, Event Technology
role at
Pinnacle Live Operations Manager - Audio Visual, Event Technology
20 hours ago Be among the first 25 applicants Join to apply for the
Operations Manager - Audio Visual, Event Technology
role at
Pinnacle Live Company Overview
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences. Description
OPERATIONS MANAGER
Company Overview
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary
The Operations Manager will assist the Venue Director with the overall daily operational management of the venue with an emphasis on event execution and team development. This includes the timely set up, operation and removal of audio-visual related equipment in accordance with the Company’s standard operating procedures, personnel management, equipment maintenance and logistics, and providing the utmost in guest service and client satisfaction. In addition, this role directs team of exempt and non-exempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Business hours will vary.
Essential Functions
Provide leadership in the execution of all phases of events while maintaining the highest commitment to best-in-class customer service to internal and external stakeholders Ensure timely setting, striking of events and other essential floor activities Maintain inventory integrity ensuring quality, functionality, organization, and availability Maintain a working knowledge of industry trends, tools and innovations Assist Venue Director in managing budget for increased revenue and control expenses effectively including sub-rentals and labor. Train, manage, and develop staff in accordance with company SOPs facilitating elevated customer service standards, employee growth and a culture of achievement Build strong relationships with equipment sub-rental and labor vendors to ensure they provide Manages accurate and timely billing of events and clients Timely creation and processing of purchase orders and vendor invoices. Attend hotel meetings, as necessary. Effectively utilizes applicable company computer systems and continually work toward updating and improving systems and technical skills required to run them Provide technical support for events Comply with all safety protocols and standard operating procedures Other duties as assigned
Education & Experience
High School Graduate or equivalent Minimum two (2) year’s event technology experience in a hospitality environment Minimum two (2) years demonstrated managerial experience Excellent communication skills with the ability to foster long-term relationships (with
internal teams, external partners)
Required Skills & Knowledge
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Assist Venue Director in managing budget for increased revenue and control expenses effectively including sub-rentals and labor. Build strong relationships with equipment sub-rental and labor vendors to ensure they provide equipment and personnel that meet or exceed Pinnacle Live standards. Manages accurate and timely billing of events and clients. Timely creation and processing of purchase orders and vendor invoices. Strong technical aptitude Good working knowledge of computer hardware and software Planning ability; able to plan prioritize Strong interpersonal skills Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Strong team player orientation Professional appearance
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
Performance based incentive plans on top of base salary Generous time off with PTO, holidays and sick/personal days 401k with a contribution match Insurances; health, vision, dental and more
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Events Services Referrals increase your chances of interviewing at Pinnacle Live by 2x Get notified about new Operations Manager jobs in
Frisco, TX . Carrollton, TX $80,150.00-$136,255.00 5 days ago Sr. Operations Manager (Field Services Required)
Wylie, TX $65,000.00-$75,000.00 3 weeks ago Grapevine, TX $75,000.00-$95,000.00 3 weeks ago Addison, TX $58,656.00-$71,000.00 3 weeks ago Sr Strategic Analytics and Operations Manager
Garland, TX $75,000.00-$120,000.00 19 hours ago Frisco, TX $105,600.00-$198,000.00 2 weeks ago Senior Order Operations Manager, Spare Parts & Service Orders
Frisco, TX $80,000.00-$103,000.00 3 weeks ago Middle Office Operations Manager - Hybrid
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr