Alternate Solutions Health Network
HR Operations Leader
Alternate Solutions Health Network, Hamilton, Ohio, United States, 45011
Join to apply for the
HR Operations Leader
role at
Alternate Solutions Health Network 1 week ago Be among the first 25 applicants Join to apply for the
HR Operations Leader
role at
Alternate Solutions Health Network Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
The
HR Operations Leader
is responsible for leading the core processes that ensure the delivery of efficient, compliant, and people-centered HR services. This role oversees benefits administration, leave and workers’ compensation management, employee support, and policy execution. The Leader partners cross-functionally to streamline processes and owns the rhythm of HR operations—from compliance tracking to lifecycle planning—to ensure consistency, alignment, and an exceptional teammate experience.
HR Compliance & Process Leadership
Serve as a subject matter expert on federal, state, and local employment law compliance Maintain and manage the HR compliance audit calendar, proactively identifying risk and audit readiness gaps Draft, revise, and maintain employment policies and teammate handbooks in alignment with current legislation Develop and implement policy communication and training strategies to promote adoption and understanding
Benefits, Leave, & Workers’ Compensation Oversight
Oversee all aspects of benefits administration in collaboration with brokers and vendors Lead benefits lifecycle mapping, ensuring teammates have a consistent, well-communicated experience from hire through exit Manage leave of absence and reasonable accommodation processes, ensuring compliance with FMLA, ADA, and applicable regulations Coordinate and oversee workers’ compensation claims, reporting, and return-to-work processes
Operational Excellence & Employee Support
Own and manage the ServiceNow HR ticketing system, ensuring timely assignment, resolution, and tracking of HR requests Analyze ticket trends and service metrics to drive continuous improvement and teammate satisfaction Oversee the tier-1 employee support team, providing guidance, escalation support, and process clarity Maintain the employee e-filing and document management system in alignment with audit and survey standards Manage background check vendor relationship and ensure accuracy in pre-employment compliance
HR Rhythm & Cross-Functional Collaboration
Serve as the HR operating rhythm owner, managing the cadence of audits, policy reviews, benefit renewals, and key HR processes throughout the year Collaborate with Legal, Compliance, Payroll, and IT to ensure seamless integration of HR policies and systems Partner with the broader HR team to align operations with broader people strategy and teammate experience goals Lead or support enterprise-wide HR projects and process enhancement initiatives Perform other duties as assigned
Leader Responsibilities
Lead and develop a team of HR administrative specialists Provide consistent coaching, feedback, and development opportunities Ensure team readiness, training, and documentation coverage for business continuity Promote a collaborative, people-first culture aligned with ASHN’s core beliefs and teammate experience expectations
Qualifications
10+ years of HR operations or compliance experience, including direct oversight of benefits, LOA, and WC programs Familiarity with HR systems (Workday), ticketing platforms (ServiceNow), and audit/compliance frameworks Strong analytical, communication, and process improvement skills Demonstrated ability to manage and develop HR team members while influencing cross-functional collaboration High level of discretion when managing teammate data and confidential information
Education and Credentials
Bachelor’s degree preferred in Human Resources, Business Administration, or a related field; equivalent experience will be considered
#INDASHN3
We’ll help you put your passion for patient care to work. Apply today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionHuman Resources IndustriesHospitals and Health Care Referrals increase your chances of interviewing at Alternate Solutions Health Network by 2x Sign in to set job alerts for “Human Resources Operations Specialist” roles. Akron, OH $175,000.00-$185,000.00 4 days ago Canton, OH $225,000.00-$240,000.00 5 days ago Sr. Director of HR for Corporate Functions Columbus, OH $100,000.00-$110,000.00 4 weeks ago West Chester, OH $175,000.00-$190,000.00 2 weeks ago Columbus, OH $120,000.00-$130,000.00 4 weeks ago Vice President of Learning and Development Columbus, OH $240,000.00-$384,000.00 5 days ago Executive Director, HR Business Partner - Mid-West South Columbus, OH $131,500.00-$303,195.00 1 month ago Director of Human Resources & Integration Akron, OH $72,000.00-$72,000.00 2 weeks ago Springfield, OH $78,000.00-$81,000.00 5 days ago Senior Director of Global Learning & Development Cleveland, OH $180,929.00-$235,206.00 3 days ago Columbus, OH $67,900.00-$165,954.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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HR Operations Leader
role at
Alternate Solutions Health Network 1 week ago Be among the first 25 applicants Join to apply for the
HR Operations Leader
role at
Alternate Solutions Health Network Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
The
HR Operations Leader
is responsible for leading the core processes that ensure the delivery of efficient, compliant, and people-centered HR services. This role oversees benefits administration, leave and workers’ compensation management, employee support, and policy execution. The Leader partners cross-functionally to streamline processes and owns the rhythm of HR operations—from compliance tracking to lifecycle planning—to ensure consistency, alignment, and an exceptional teammate experience.
HR Compliance & Process Leadership
Serve as a subject matter expert on federal, state, and local employment law compliance Maintain and manage the HR compliance audit calendar, proactively identifying risk and audit readiness gaps Draft, revise, and maintain employment policies and teammate handbooks in alignment with current legislation Develop and implement policy communication and training strategies to promote adoption and understanding
Benefits, Leave, & Workers’ Compensation Oversight
Oversee all aspects of benefits administration in collaboration with brokers and vendors Lead benefits lifecycle mapping, ensuring teammates have a consistent, well-communicated experience from hire through exit Manage leave of absence and reasonable accommodation processes, ensuring compliance with FMLA, ADA, and applicable regulations Coordinate and oversee workers’ compensation claims, reporting, and return-to-work processes
Operational Excellence & Employee Support
Own and manage the ServiceNow HR ticketing system, ensuring timely assignment, resolution, and tracking of HR requests Analyze ticket trends and service metrics to drive continuous improvement and teammate satisfaction Oversee the tier-1 employee support team, providing guidance, escalation support, and process clarity Maintain the employee e-filing and document management system in alignment with audit and survey standards Manage background check vendor relationship and ensure accuracy in pre-employment compliance
HR Rhythm & Cross-Functional Collaboration
Serve as the HR operating rhythm owner, managing the cadence of audits, policy reviews, benefit renewals, and key HR processes throughout the year Collaborate with Legal, Compliance, Payroll, and IT to ensure seamless integration of HR policies and systems Partner with the broader HR team to align operations with broader people strategy and teammate experience goals Lead or support enterprise-wide HR projects and process enhancement initiatives Perform other duties as assigned
Leader Responsibilities
Lead and develop a team of HR administrative specialists Provide consistent coaching, feedback, and development opportunities Ensure team readiness, training, and documentation coverage for business continuity Promote a collaborative, people-first culture aligned with ASHN’s core beliefs and teammate experience expectations
Qualifications
10+ years of HR operations or compliance experience, including direct oversight of benefits, LOA, and WC programs Familiarity with HR systems (Workday), ticketing platforms (ServiceNow), and audit/compliance frameworks Strong analytical, communication, and process improvement skills Demonstrated ability to manage and develop HR team members while influencing cross-functional collaboration High level of discretion when managing teammate data and confidential information
Education and Credentials
Bachelor’s degree preferred in Human Resources, Business Administration, or a related field; equivalent experience will be considered
#INDASHN3
We’ll help you put your passion for patient care to work. Apply today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionHuman Resources IndustriesHospitals and Health Care Referrals increase your chances of interviewing at Alternate Solutions Health Network by 2x Sign in to set job alerts for “Human Resources Operations Specialist” roles. Akron, OH $175,000.00-$185,000.00 4 days ago Canton, OH $225,000.00-$240,000.00 5 days ago Sr. Director of HR for Corporate Functions Columbus, OH $100,000.00-$110,000.00 4 weeks ago West Chester, OH $175,000.00-$190,000.00 2 weeks ago Columbus, OH $120,000.00-$130,000.00 4 weeks ago Vice President of Learning and Development Columbus, OH $240,000.00-$384,000.00 5 days ago Executive Director, HR Business Partner - Mid-West South Columbus, OH $131,500.00-$303,195.00 1 month ago Director of Human Resources & Integration Akron, OH $72,000.00-$72,000.00 2 weeks ago Springfield, OH $78,000.00-$81,000.00 5 days ago Senior Director of Global Learning & Development Cleveland, OH $180,929.00-$235,206.00 3 days ago Columbus, OH $67,900.00-$165,954.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr