OKSI
Field Support Team Lead (Open to Remote)
Join to apply for the
Field Support Team Lead (Open to Remote)
role at
OKSI Continue with Google Continue with Google Field Support Team Lead (Open to Remote)
4 weeks ago Be among the first 25 applicants Join to apply for the
Field Support Team Lead (Open to Remote)
role at
OKSI Job Summary:
The Field Support Team Lead manages a deployable team supporting business development, engineering, product development, and field-based customer engagements. This role blends the skills of a Field Service Representative, Test Engineer, and Demo Team Leader into a single, versatile leader ready to operate in fast-paced environments.
Job Duties
Demo Planning & Coordination: Plan, schedule, and coordinate field tests, live demonstrations, and customer engagements across test, tactical and operational environments CONUS and OCONUS. Hands-On Demo Support: Operate and troubleshoot OKSI products and systems, including AI/ML-based technologies, UAS platforms, optical sensors, and field kits during live demos and field activities. Team Leadership: Lead and mentor a small, agile team of field support members to ensure readiness, professionalism, and technical excellence in all deployments. System Setup & Troubleshooting: Ensure systems are assembled, prepped, tested, and field-ready. Diagnose and resolve system issues on-site or in lab environments. Customer-Facing Representation: Act as a technical liaison between end-users and internal engineering teams. Represent OKSI confidently during customer interactions, demos, and technical briefings. Process & Documentation: Capture field data, system performance insights, and customer feedback. Maintain demo configurations, deployment checklists, and training documentation. Training & Enablement: Provide technical training to customers and internal stakeholders when needed. Contribute to product improvement through feedback and collaboration with engineering. Deployment Logistics: Manage logistics for field operations including travel planning, equipment transport, and on-site setup/teardown.
In-office (Los Angeles) or remote work (United States) available (position dependent) Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Information Technology Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at OKSI by 2x Sign in to set job alerts for “Support Team Lead” roles.
Continue with Google Continue with Google Continue with Google Continue with Google Los Angeles Metropolitan Area $90,000 - $130,000 2 weeks ago Customer Success Manager (SaaS Implementation)
Los Angeles, CA $60,000 - $65,000 1 month ago Carl's Jr. Franchise Operations Vice President
Public Relations Customer Success Manager
Burbank, CA $90,000.00 - $100,000.00 1 month ago Client Success Manager, Bitcoin for Corporations
Los Angeles, CA $56,000.00 - $103,000.00 2 weeks ago Customer Success Manager, Global and Large Law
Technical Sourcer - Product Management - Los Angeles (Third-party Contractor)
Santa Monica, CA $225,000.00 - $250,000.00 1 month ago (Contract) Business Operations, GTM & Planning Senior Manager
Business Development Manager - West Coast
Los Angeles, CA $85,000.00 - $100,000.00 4 hours ago Producer (Running Event Focus) - Experiential Marketing
Los Angeles, CA $165,000 - $180,000 1 month ago Los Angeles, CA $180,000 - $220,000 4 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Field Support Team Lead (Open to Remote)
role at
OKSI Continue with Google Continue with Google Field Support Team Lead (Open to Remote)
4 weeks ago Be among the first 25 applicants Join to apply for the
Field Support Team Lead (Open to Remote)
role at
OKSI Job Summary:
The Field Support Team Lead manages a deployable team supporting business development, engineering, product development, and field-based customer engagements. This role blends the skills of a Field Service Representative, Test Engineer, and Demo Team Leader into a single, versatile leader ready to operate in fast-paced environments.
Job Duties
Demo Planning & Coordination: Plan, schedule, and coordinate field tests, live demonstrations, and customer engagements across test, tactical and operational environments CONUS and OCONUS. Hands-On Demo Support: Operate and troubleshoot OKSI products and systems, including AI/ML-based technologies, UAS platforms, optical sensors, and field kits during live demos and field activities. Team Leadership: Lead and mentor a small, agile team of field support members to ensure readiness, professionalism, and technical excellence in all deployments. System Setup & Troubleshooting: Ensure systems are assembled, prepped, tested, and field-ready. Diagnose and resolve system issues on-site or in lab environments. Customer-Facing Representation: Act as a technical liaison between end-users and internal engineering teams. Represent OKSI confidently during customer interactions, demos, and technical briefings. Process & Documentation: Capture field data, system performance insights, and customer feedback. Maintain demo configurations, deployment checklists, and training documentation. Training & Enablement: Provide technical training to customers and internal stakeholders when needed. Contribute to product improvement through feedback and collaboration with engineering. Deployment Logistics: Manage logistics for field operations including travel planning, equipment transport, and on-site setup/teardown.
In-office (Los Angeles) or remote work (United States) available (position dependent) Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Information Technology Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at OKSI by 2x Sign in to set job alerts for “Support Team Lead” roles.
Continue with Google Continue with Google Continue with Google Continue with Google Los Angeles Metropolitan Area $90,000 - $130,000 2 weeks ago Customer Success Manager (SaaS Implementation)
Los Angeles, CA $60,000 - $65,000 1 month ago Carl's Jr. Franchise Operations Vice President
Public Relations Customer Success Manager
Burbank, CA $90,000.00 - $100,000.00 1 month ago Client Success Manager, Bitcoin for Corporations
Los Angeles, CA $56,000.00 - $103,000.00 2 weeks ago Customer Success Manager, Global and Large Law
Technical Sourcer - Product Management - Los Angeles (Third-party Contractor)
Santa Monica, CA $225,000.00 - $250,000.00 1 month ago (Contract) Business Operations, GTM & Planning Senior Manager
Business Development Manager - West Coast
Los Angeles, CA $85,000.00 - $100,000.00 4 hours ago Producer (Running Event Focus) - Experiential Marketing
Los Angeles, CA $165,000 - $180,000 1 month ago Los Angeles, CA $180,000 - $220,000 4 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr