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Partner in Publishing

Success Manager, Enterprise, K-12 (Los Angeles)

Partner in Publishing, Los Angeles, California, United States, 90079

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Success Manager, Enterprise, K-12 (Los Angeles)

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Success Manager, Enterprise, K-12 (Los Angeles)

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Partner in Publishing Get AI-powered advice on this job and more exclusive features. The Talent Search Group at PiP is seeking a

Success Manager, Enterprise (Los Angeles)

on behalf of our client, an EdTech supporting K-3 literacy with an AI-powered tutoring platform.

The

Success Manager

has practical experience partnering with customers in K-12 education, specifically with the Los Angeles Unified School District. You will build strong relationships with district leadership, onboard new customers, and engage in data-driven conversations regarding literacy intervention. This an individual contributor, customer-facing position.

Essential Functions

Build Trusted Relationships Manage Accounts to Drive Usage Product Expertise & Feedback Use Product Data to Drive Value Manage and Mitigate Risk

Qualifications

Bachelor’s degree, and/or relevant experience. 2+ years of customer success experience – preferably in the Education SaaS industry Experience implementing software solutions, preferably in the Education SaaS industry. Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets. Must have experience managing LAUSD school districts. Preferred: Experience in education administration and/or a start-up organization. Preferred: Strong grounding in Reading Assessment, Science of Reading research, and data-driven instruction.

Benefits

Competitive Salary: base salary range approx $100K-130K Medical, dental, and vision benefits 401(k) with company matching Flexible time off Stock option ownership Cutting-edge work

Job Category:

Customer Success

Job Type:

External

Job Location:

Los Angeles

Job Market:

K-12 Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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