MessageSpring
Application Support Analyst – Mainframe Payment Systems
MessageSpring, All Saints Village, Missouri, United States
Application Support Analyst – Mainframe Payment Systems
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Application Support Analyst – Mainframe Payment Systems
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MessageSpring Application Support Analyst – Mainframe Payment Systems
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Application Support Analyst – Mainframe Payment Systems
role at
MessageSpring Job Title: Application Support Analyst – Mainframe Payment Systems
Location:
Bangkok
Job Summary
We are seeking a skilled and motivated
Application Support Analyst
to provide technical and functional support for mission-critical
Mainframe-based Payment System applications . The ideal candidate will have experience in mainframe environments (z/OS), a deep understanding of COBOL, JCL, CICS, and VSAM files, and the ability to troubleshoot issues in a high-pressure production support setting.
Key Responsibilities
Provide application support for Cardlink applications, including real-time transaction processing and batch jobs. Investigate and resolve application issues, job failures, and data discrepancies in a timely manner. Perform impact analysis and root cause investigation for production incidents. Provide off-hours support for critical issues. Coordinate and perform code migrations, configuration changes, and data fixes. Document standard operating procedures, runbooks, and incident resolutions. Ensure adherence to service level agreements (SLAs) and audit/compliance standards.
Required Skills And Experience
5+ years of experience in application support or development in a mainframe environment. Strong working knowledge of: COBOL JCL CICS VSAM Familiarity with payment networks processing (e.g., Visa, MasterCard, JCB, UPI, Amex, ITMX) is a significant plus. Ability to analyze logs, abend codes (e.g., S0C7, S0C4), and dumps to identify root causes. Solid communication and documentation skills. Ability to work in a fast-paced, 24/7 production support environment.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Referrals increase your chances of interviewing at MessageSpring by 2x Sign in to set job alerts for “Application Support Analyst” roles.
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Join to apply for the
Application Support Analyst – Mainframe Payment Systems
role at
MessageSpring Application Support Analyst – Mainframe Payment Systems
2 days ago Be among the first 25 applicants Join to apply for the
Application Support Analyst – Mainframe Payment Systems
role at
MessageSpring Job Title: Application Support Analyst – Mainframe Payment Systems
Location:
Bangkok
Job Summary
We are seeking a skilled and motivated
Application Support Analyst
to provide technical and functional support for mission-critical
Mainframe-based Payment System applications . The ideal candidate will have experience in mainframe environments (z/OS), a deep understanding of COBOL, JCL, CICS, and VSAM files, and the ability to troubleshoot issues in a high-pressure production support setting.
Key Responsibilities
Provide application support for Cardlink applications, including real-time transaction processing and batch jobs. Investigate and resolve application issues, job failures, and data discrepancies in a timely manner. Perform impact analysis and root cause investigation for production incidents. Provide off-hours support for critical issues. Coordinate and perform code migrations, configuration changes, and data fixes. Document standard operating procedures, runbooks, and incident resolutions. Ensure adherence to service level agreements (SLAs) and audit/compliance standards.
Required Skills And Experience
5+ years of experience in application support or development in a mainframe environment. Strong working knowledge of: COBOL JCL CICS VSAM Familiarity with payment networks processing (e.g., Visa, MasterCard, JCB, UPI, Amex, ITMX) is a significant plus. Ability to analyze logs, abend codes (e.g., S0C7, S0C4), and dumps to identify root causes. Solid communication and documentation skills. Ability to work in a fast-paced, 24/7 production support environment.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Referrals increase your chances of interviewing at MessageSpring by 2x Sign in to set job alerts for “Application Support Analyst” roles.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr