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Johnston County Industries, Inc

Suppression Manager

Johnston County Industries, Inc, Arlington Heights, Illinois, United States, 60005

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Suppression Manager

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JCI The Suppression Manager will manage a team of suppression technicians and will have expert experience in state-of-the-art monitor and control systems for suppression, fire alarm, low voltage electrical systems, portable fire extinguishers, emergency lights, special gas systems, and sprinkler systems, reading and interpreting blueprints, submittals, and operational/product manuals. Oversees required day-to-day activities of performing routine inspections, plans monthly technician routes, testing and preventative maintenance of company product line, as well as similar competitive product line inspections, service and installation of suppression systems, portable fire extinguishers, emergency lights, and special gas systems. Provide specialized training and direction to suppression technicians and trainees. Required to audit the service delivery and review performance of inspection teams. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensures safety compliance. Responsible for implementing plans, programs and process designated to meet and exceed growth and objectives while improving market potential for Planned Service Agreements. Oversee department day-to-day tasks, recommend new hires, promotions and aid in performance evaluation and training of technicians. Responsible for the total completion of all suppression inspections, service repairs, installs and contract obligations (i.e. cleaning, or subcontractor work by coordinating with dispatch the scheduling of all suppression teams). Make sure all inspections are scheduled timely and completed on schedule. Work with inspections dispatch and Systems Integrity Representative in reviewing deficiency inspection reports. Make sure deficiencies are accurately followed up on as outlined in the company Deficiency Program. Instruct and ensure suppression technicians are correctly completing Service Requests with proper coding through communicative devices, such as laptop computer and/or hardcopy. Ensure that a customer signature is acquired upon completion of all assigned calls. Check that all company manuals, vehicles, tools, equipment, etc. are maintained by all suppression teams in accordance with Company procedures and policies and in a professional manner. Confirm that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely and quality manner. Ensure all suppression department personnel adhere to and follow safety guidelines and policies at all times. Facilitate on-going safety training to all suppression personnel. Exercise good customer relation skills, by dealing with customer programs or issues calmly and effectively. Hold a good understanding of off-road vehicle systems (Ansul, Amerex, Affex, Kidde), the ability to follow verbal and written instructions, and be capable of performing physical labor to include carrying and moving equipment and tools up to 80 lbs. Perform site visits for new jobs. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Other Industries Individual and Family Services Referrals increase your chances of interviewing at JCI by 2x Sign in to set job alerts for “Manager” roles.

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