Cone Health
Senior Business Relationship Manager - ITS Project Intake
Cone Health, Greensboro, North Carolina, us, 27497
Senior Business Relationship Manager - ITS Project Intake
The Senior Business Relationship Manager - ITS Project Intake is a senior-level role responsible for managing, understanding, and navigating relationships with organizational leaders to drive collaborative efforts. This role involves producing and compiling cross-functional insights that guide strategic and operational decisions. The manager partners with Finance, Operations, Strategy, the Enterprise Portfolio Management Office, and Technology to assess opportunities for future growth through program and project prioritization. Additionally, the SBRM oversees the intake and initial assessment of IT project requests, ensuring they are well-defined, aligned with organizational goals, and ready for prioritization and resource planning.
Strongly Preferred Qualifications:
Strong understanding of project management and IT governance frameworks
Experience using project intake and portfolio management tools (e.g., ServiceNow, Smartsheet, Jira or similar)
Experience with Healthcare Electronic Medical Record systems (e.g., Epic, Cerner or similar)
Knowledge of IT systems, solutions, infrastructure, and terminology
Key Responsibilities:
Builds and maintains strong relationships with key business stakeholders, acting as a trusted advisor and understanding their strategic objectives and challenges.
Aligns ITS initiatives and projects with the business strategy, ensuring they contribute to key goals and priorities.
Leads and oversees the successful delivery of ITS projects, including planning, monitoring progress, and resolving issues.
Collaborates with cross-functional teams to ensure successful implementation of initiatives, facilitating communication and alignment.
Identifies opportunities for process improvement and efficiency within the IT function, promoting best practices and evaluating initiative effectiveness.
Performs other duties as assigned.
Minimum Requirements: Education: Master's degree in business administration, market research, math/statistics, or a related field.
Experience: 11+ years in a healthcare environment and 8+ years in a business relationship role.
Licensure/Certification/Registry: Details not specified.
Equal Opportunity Employer: At Cone Health, we celebrate diversity and are committed to equal employment opportunities for all applicants and employees, regardless of race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, or any other characteristic protected by law. Our hiring and employment decisions are based on qualifications, skills, and performance. We believe embracing diversity helps us better serve our patients, communities, and each other.
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Strongly Preferred Qualifications:
Strong understanding of project management and IT governance frameworks
Experience using project intake and portfolio management tools (e.g., ServiceNow, Smartsheet, Jira or similar)
Experience with Healthcare Electronic Medical Record systems (e.g., Epic, Cerner or similar)
Knowledge of IT systems, solutions, infrastructure, and terminology
Key Responsibilities:
Builds and maintains strong relationships with key business stakeholders, acting as a trusted advisor and understanding their strategic objectives and challenges.
Aligns ITS initiatives and projects with the business strategy, ensuring they contribute to key goals and priorities.
Leads and oversees the successful delivery of ITS projects, including planning, monitoring progress, and resolving issues.
Collaborates with cross-functional teams to ensure successful implementation of initiatives, facilitating communication and alignment.
Identifies opportunities for process improvement and efficiency within the IT function, promoting best practices and evaluating initiative effectiveness.
Performs other duties as assigned.
Minimum Requirements: Education: Master's degree in business administration, market research, math/statistics, or a related field.
Experience: 11+ years in a healthcare environment and 8+ years in a business relationship role.
Licensure/Certification/Registry: Details not specified.
Equal Opportunity Employer: At Cone Health, we celebrate diversity and are committed to equal employment opportunities for all applicants and employees, regardless of race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, or any other characteristic protected by law. Our hiring and employment decisions are based on qualifications, skills, and performance. We believe embracing diversity helps us better serve our patients, communities, and each other.
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