dentsu
Join to apply for the
Program Manager - CRM Transformation
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dentsu Join to apply for the
Program Manager - CRM Transformation
role at
dentsu The purpose of this role is to define and maintain the standards for project/programme management within their area of the organisation, providing expert guidance, support and insight and the primary source of delivery information and metrics.
Job Description:
We are looking for an experienced Program Manager to lead complex, diverse marketing programs for our diverse portfolio of US and global clients. You will navigate the complexities of large-scale marketing programs while ensuring seamless execution across multiple teams, geographies, and client stakeholders. You will have experience managing high-visibility programs in a fast-paced agency environment.
You will work on cutting-edge marketing programs for world-class brands while developing your career at one of the industry's leading marketing agencies. If you are someone who excels in a client-focused environment and can balance strategic thinking with hands-on execution excellence, come join us!
This is a remote position reporting to VP, Program Director.
Responsibilities:
Program Strategy & Planning
Develop comprehensive program strategies and roadmaps for complex, multi-channel marketing programs spanning digital, traditional, and experiential touchpoints Lead cross-functional planning sessions with creative, strategy, data analytics, technology, and media teams to ensure integrated program delivery Create detailed program charters, scope documents, and success metrics aligned with client goals
Client Relationship Management
Be the primary contact for assigned client stakeholders, building trust and maintaining strategic relationships across multiple markets Facilitate regular client communications, including client stakeholder presentations, program reviews, and weekly status sessions Help the working team navigate complex client organizational structures and cultural considerations for global programs
Team Leadership & Coordination
Lead matrixed teams of 15-30 professionals across multiple disciplines, including creative directors, strategists, data scientists, developers, and media planners Coordinate resources across regional offices and time zones to ensure program delivery Mentor junior project managers, providing guidance on best practices and career development Foster collaboration between our teams and external partners, including vendors, production companies, and technology providers
Program Execution & Delivery
Oversee program execution, ensuring deliverables meet quality standards and deadlines across all workstreams Manage program budgets ranging from $1M-$3M+, including forecasting, tracking, and optimization recommendations Implement risk management strategies and contingency planning for complex, multi-phase programs Lead post-program retrospectives and capture best practices for future initiatives
Required Qualifications:
Education & Experience
Bachelor's degree in Marketing, Business Administration, Communications, or related field 5+ years of program management experience in marketing, advertising, or consulting environments Track record managing programs exceeding $2-3M in total investment Experience working with Fortune 500 clients and global brands Advanced proficiency in project management tools (Smartsheet, Jira, Microsoft Project, or similar) Familiarity with marketing technology stack including CRM systems, marketing automation platforms, data management and eCommerce tools Experience managing large, diverse teams in matrixed environments Experience presenting to executives Cultural sensitivity and experience working across international markets
The annual salary range for this position is $94,000 - $152,375. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits available with this position include:
Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
Location:
USA - Remote - Ohio
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail toApplicantAccommodations@dentsu.comby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.
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Program Manager - CRM Transformation
role at
dentsu Join to apply for the
Program Manager - CRM Transformation
role at
dentsu The purpose of this role is to define and maintain the standards for project/programme management within their area of the organisation, providing expert guidance, support and insight and the primary source of delivery information and metrics.
Job Description:
We are looking for an experienced Program Manager to lead complex, diverse marketing programs for our diverse portfolio of US and global clients. You will navigate the complexities of large-scale marketing programs while ensuring seamless execution across multiple teams, geographies, and client stakeholders. You will have experience managing high-visibility programs in a fast-paced agency environment.
You will work on cutting-edge marketing programs for world-class brands while developing your career at one of the industry's leading marketing agencies. If you are someone who excels in a client-focused environment and can balance strategic thinking with hands-on execution excellence, come join us!
This is a remote position reporting to VP, Program Director.
Responsibilities:
Program Strategy & Planning
Develop comprehensive program strategies and roadmaps for complex, multi-channel marketing programs spanning digital, traditional, and experiential touchpoints Lead cross-functional planning sessions with creative, strategy, data analytics, technology, and media teams to ensure integrated program delivery Create detailed program charters, scope documents, and success metrics aligned with client goals
Client Relationship Management
Be the primary contact for assigned client stakeholders, building trust and maintaining strategic relationships across multiple markets Facilitate regular client communications, including client stakeholder presentations, program reviews, and weekly status sessions Help the working team navigate complex client organizational structures and cultural considerations for global programs
Team Leadership & Coordination
Lead matrixed teams of 15-30 professionals across multiple disciplines, including creative directors, strategists, data scientists, developers, and media planners Coordinate resources across regional offices and time zones to ensure program delivery Mentor junior project managers, providing guidance on best practices and career development Foster collaboration between our teams and external partners, including vendors, production companies, and technology providers
Program Execution & Delivery
Oversee program execution, ensuring deliverables meet quality standards and deadlines across all workstreams Manage program budgets ranging from $1M-$3M+, including forecasting, tracking, and optimization recommendations Implement risk management strategies and contingency planning for complex, multi-phase programs Lead post-program retrospectives and capture best practices for future initiatives
Required Qualifications:
Education & Experience
Bachelor's degree in Marketing, Business Administration, Communications, or related field 5+ years of program management experience in marketing, advertising, or consulting environments Track record managing programs exceeding $2-3M in total investment Experience working with Fortune 500 clients and global brands Advanced proficiency in project management tools (Smartsheet, Jira, Microsoft Project, or similar) Familiarity with marketing technology stack including CRM systems, marketing automation platforms, data management and eCommerce tools Experience managing large, diverse teams in matrixed environments Experience presenting to executives Cultural sensitivity and experience working across international markets
The annual salary range for this position is $94,000 - $152,375. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits available with this position include:
Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
Location:
USA - Remote - Ohio
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail toApplicantAccommodations@dentsu.comby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries Advertising Services Referrals increase your chances of interviewing at dentsu by 2x Get notified about new Manager Program Management jobs in
Ohio, United States . Senior Technical Program Manager - Workday Financial Management (REMOTE)
Columbus, OH $130,000.00-$260,000.00 2 weeks ago Senior Technical Program Manager - Workday Financial Management (REMOTE)
Cleveland, OH $130,000.00-$260,000.00 2 weeks ago Senior Technical Program Manager - Workday Financial Management (REMOTE)
Cincinnati, OH $130,000.00-$260,000.00 2 weeks ago Sr. Project Manager - Finance Enablement
Sr. Project Manager - Finance Enablement
Cleveland, OH $105,000.00-$115,000.00 1 week ago Columbus, OH $100,000.00-$231,540.00 2 days ago Payment Integrity Program Manager - Health Plan
Akron, OH $73,102.00-$142,549.00 2 weeks ago Sr. Controls and Automation Project Manager
Sr Compliance Manager - Risk Evaluation and Assurance Program
Cleveland, OH $130,000.00-$140,000.00 2 weeks ago Supervisor, Clinical Pharmacy/MTM - Remote
Cincinnati, OH $88,453.00-$206,981.00 6 hours ago Center Manager in Training - Relocation Required
HTM Director, Data Quality and Compliance
SourceBlue Supply Chain Project Manager - Cleveland
Manager Trainee - Operations (Travel Program; Relocation Required)
SourceBlue Supply Chain Senior Project Manager - MEP - Toledo
SourceBlue Supply Chain Project Manager - Mechanical or Electrical - Columbus
Cincinnati, OH $89,000.00-$165,600.00 23 hours ago Cincinnati, OH $54,450.00-$110,330.00 2 weeks ago Engineering Project Manager | Utility Engineering
Sr. Consultant, Program Underwriting - Alternative Ventures (Casualty Referrals, MM to Large Commercial)
Cleveland, OH $115,000.00-$140,000.00 5 days ago Wright-Patterson Air Force Base, OH $70,000.00-$75,000.00 3 days ago Sr. Program Manager, Platform Experience
Ohio, United States $116,000.00-$196,300.00 2 weeks ago Cincinnati, OH $95,000.00-$120,000.00 1 hour ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr