ABC Companies
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Operations Manager
role at
ABC Companies 3 days ago Be among the first 25 applicants Join to apply for the
Operations Manager
role at
ABC Companies This range is provided by ABC Companies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $130,000.00/yr - $160,000.00/yr Position Description
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
ABC Companies’
nine (9) world-class facilities routinely deliver service excellence and feature the latest diagnostic tools and state-of-the-art fabrication systems designed to cover a comprehensive range of transit bus, motorcoach and RV service and repair. In addition to a full line of diesel and gas commercial vehicle products ranging from vans to luxury buses, ABC is also a leader in fully electric commercial vehicles.
Title:
Operations Manager
Location:
Redwood City, CA
Reports To:
Vice President National Service Operations
Job Type:
Full-Time / On-site
Salary Range:
$130,000 - $160,000 annually
Position Overview:
Responsible for effectively managing and directing the daily service operations. This includes overseeing established service operations policies and procedures, monitoring the efficiency of service operations, promoting customer service through training and related initiatives, supporting service sales and marketing efforts, managing an effective safety program, and assurance of regulatory compliance.
Key Responsibilities:
Responsible for profitable operation of shop and service areas in a safe, clean, and efficient manner. Responsible for hiring, orientation, training, performance evaluation, and development of service operations personnel. Ability to run and analyze reporting on vehicle trends and report to the customer with recommendations. Ability to schedule Preventative and Unscheduled maintenance based on shop capacity and fleet needs while ensuring full PM Compliance and pristine fleet conditions. Responsible for reviewing and managing monthly customer invoices. Responsible for being the ABC liaison during customer interactions and presentations. Coaches and directs service operations personnel as well as managing situations involving issues related to employee performance and misconduct. Oversee the training and development of service personnel to ensure technical and customer service skills are continually upgraded and maintained as needed. Ensure that an adequate volume of vehicle parts, supplies, and other necessary equipment and materials are available. Develop and implement an operations compliance audit program (compliance to policies, procedures, standards, etc.). Responsible for monitoring service sales revenue, expense management, and budget for the location. Ensures the location meets and maintains established standards for building and facilities, service operations, and safety. Directs, coordinates, and promotes an effective safety program. Direct efforts and initiatives with the assistance of Human Resources to ensure regulatory compliance with OSHA, EPA, DOT, state, and local regulatory agencies. Oversee and direct preventive maintenance programs for shop systems, tools, and equipment at the location. Works closely with the Vice President National Service Operations to support development of service standards and operating procedures. Responsible for ensuring that service operations fully utilize automated computer systems by ensuring that orientation and training is provided for all employees and reporting any unmet needs or concerns to the IT department. Directs and oversees the maintenance and upkeep of the buildings and grounds. Communicate verbal and written information clearly and concisely to all internal and external stakeholders. Embrace and promote the customer service philosophy of exceeding customer expectations every day. Work closely with customers to ensure satisfaction.
Qualifications & Skills :
Demonstrated management ability and a minimum of five years of management experience in the motor vehicle service industry. BA or BS in Business or a related field. 5 years of strong financial background and must have owned a P&L
Preferred Qualifications:
Fleet Maintenance management experience. Must possess an understanding and insight into past and current trends, issues, and economics within the motor vehicle service industry. 5 years of leading/managing people. Must have a good knowledge of motor vehicle operating systems and preferably be ASE certified. Must have strong communication and interpersonal skills. Requires strong organizational skills to include the ability to effectively manage multiple projects simultaneously, prioritize tasks, and complete assignments within expected time frames. Possess a working knowledge of current automated business systems, preferably Microsoft Word, Excel, Outlook, and Oracle or similar programs and other applications as needed.
What We Offer
Competitive salary Comprehensive benefits package (medical, dental, vision, 401k, etc.) Paid time off and holidays
This job description is subject to change at any time.
ABC Companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing Referrals increase your chances of interviewing at ABC Companies by 2x Get notified about new Operations Manager jobs in
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Operations Manager
role at
ABC Companies 3 days ago Be among the first 25 applicants Join to apply for the
Operations Manager
role at
ABC Companies This range is provided by ABC Companies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $130,000.00/yr - $160,000.00/yr Position Description
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
ABC Companies’
nine (9) world-class facilities routinely deliver service excellence and feature the latest diagnostic tools and state-of-the-art fabrication systems designed to cover a comprehensive range of transit bus, motorcoach and RV service and repair. In addition to a full line of diesel and gas commercial vehicle products ranging from vans to luxury buses, ABC is also a leader in fully electric commercial vehicles.
Title:
Operations Manager
Location:
Redwood City, CA
Reports To:
Vice President National Service Operations
Job Type:
Full-Time / On-site
Salary Range:
$130,000 - $160,000 annually
Position Overview:
Responsible for effectively managing and directing the daily service operations. This includes overseeing established service operations policies and procedures, monitoring the efficiency of service operations, promoting customer service through training and related initiatives, supporting service sales and marketing efforts, managing an effective safety program, and assurance of regulatory compliance.
Key Responsibilities:
Responsible for profitable operation of shop and service areas in a safe, clean, and efficient manner. Responsible for hiring, orientation, training, performance evaluation, and development of service operations personnel. Ability to run and analyze reporting on vehicle trends and report to the customer with recommendations. Ability to schedule Preventative and Unscheduled maintenance based on shop capacity and fleet needs while ensuring full PM Compliance and pristine fleet conditions. Responsible for reviewing and managing monthly customer invoices. Responsible for being the ABC liaison during customer interactions and presentations. Coaches and directs service operations personnel as well as managing situations involving issues related to employee performance and misconduct. Oversee the training and development of service personnel to ensure technical and customer service skills are continually upgraded and maintained as needed. Ensure that an adequate volume of vehicle parts, supplies, and other necessary equipment and materials are available. Develop and implement an operations compliance audit program (compliance to policies, procedures, standards, etc.). Responsible for monitoring service sales revenue, expense management, and budget for the location. Ensures the location meets and maintains established standards for building and facilities, service operations, and safety. Directs, coordinates, and promotes an effective safety program. Direct efforts and initiatives with the assistance of Human Resources to ensure regulatory compliance with OSHA, EPA, DOT, state, and local regulatory agencies. Oversee and direct preventive maintenance programs for shop systems, tools, and equipment at the location. Works closely with the Vice President National Service Operations to support development of service standards and operating procedures. Responsible for ensuring that service operations fully utilize automated computer systems by ensuring that orientation and training is provided for all employees and reporting any unmet needs or concerns to the IT department. Directs and oversees the maintenance and upkeep of the buildings and grounds. Communicate verbal and written information clearly and concisely to all internal and external stakeholders. Embrace and promote the customer service philosophy of exceeding customer expectations every day. Work closely with customers to ensure satisfaction.
Qualifications & Skills :
Demonstrated management ability and a minimum of five years of management experience in the motor vehicle service industry. BA or BS in Business or a related field. 5 years of strong financial background and must have owned a P&L
Preferred Qualifications:
Fleet Maintenance management experience. Must possess an understanding and insight into past and current trends, issues, and economics within the motor vehicle service industry. 5 years of leading/managing people. Must have a good knowledge of motor vehicle operating systems and preferably be ASE certified. Must have strong communication and interpersonal skills. Requires strong organizational skills to include the ability to effectively manage multiple projects simultaneously, prioritize tasks, and complete assignments within expected time frames. Possess a working knowledge of current automated business systems, preferably Microsoft Word, Excel, Outlook, and Oracle or similar programs and other applications as needed.
What We Offer
Competitive salary Comprehensive benefits package (medical, dental, vision, 401k, etc.) Paid time off and holidays
This job description is subject to change at any time.
ABC Companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing Referrals increase your chances of interviewing at ABC Companies by 2x Get notified about new Operations Manager jobs in
Redwood City, CA . San Francisco, CA $150,000.00-$190,000.00 4 weeks ago Hayward, CA $100,000.00-$135,000.00 3 days ago Senior Operations Manager, Talent Strategic Initiatives San Francisco, CA $134,000.00-$218,000.00 2 days ago San Francisco, CA $130,000.00-$170,000.00 3 days ago Sr Operations Manager (Mon-Fri 8:30am-5:00pm)Senior Operations Manager, Central Operations Mountain View, CA $120,000.00-$150,000.00 1 week ago Senior Operations Manager, Global Marketplace San Jose, CA $198,000.00-$268,000.00 1 week ago San Jose, CA $75,000.00-$100,000.00 3 days ago Senior Manager, Customer Support Operations & Workforce Planning San Francisco, CA $146,000.00-$237,000.00 2 days ago Manager, Operations Engineering and InventorySenior Operations Manager, Fortress Operations Mountain View, CA $120,000.00-$150,000.00 3 weeks ago Business Operations Manager, Handshake AI San Francisco, CA $180,000.00-$280,000.00 2 weeks ago Manager, Operations Engineering and Inventory Fremont, CA $213,000.00-$293,000.00 3 days ago San Jose, CA $150,000.00-$190,000.00 3 weeks ago San Francisco, CA $96,706.00-$114,289.00 2 weeks ago San Francisco, CA $150,000.00-$165,000.00 1 month ago Strategic Operations Manager, Uber Direct San Francisco, CA $106,000.00-$118,000.00 2 weeks ago Mountain View, CA $80,000.00-$120,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr