ARSIEM Corporation
Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
ARSIEM Corporation, Arlington, Virginia, United States, 22201
Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
Join to apply for the
Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
role at
ARSIEM Corporation Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
17 hours ago Be among the first 25 applicants Join to apply for the
Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
role at
ARSIEM Corporation Get AI-powered advice on this job and more exclusive features. About ARSIEM Corporation
At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. About ARSIEM Corporation
At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support.
As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with.
ARSIEM is looking for a
Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
to support onsite incident response to civilian Government agencies and critical asset owners who experience cyberattacks, providing immediate investigation and resolution. This position will support one of our Government clients in Arlington, VA.
Responsibilities
Serve as the first-level Help Desk for the TEN Lab’s systems and accounts Assist new user setup of equipment, accounts, and tools Respond to user requests via email, walk-ins, phone calls, or other communication means in a timely manner Create and maintain accurate Tickets for Help Desk activities Good problem-solving skills Work with Asset Management to support accurate records and maintain a good accounting of assets Support the implementation of new technologies and equipment in the lab environment, Provide support as needed to lab staff in provisioning and issuing equipment to end users and maintaining the inventory database. Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure Provide insight and updates to lab standard operating procedures (SOPs) and Work Instructions Provide support for TEN Accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook to users
Minimum Qualifications
BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or related degree; or HS Diploma and 3+ years of directly relevant experience. 1+ years of directly relevant experience Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS Proficiency and proven capability in the following areas: Asset management practices and principles Help Desk ticket processing and procedures Good Customer support Ability to keep detailed notes Must be able to work collaboratively across physical locations
Preferred Skills
Experience with writing technical procedures and standard operating procedures Virtualization automation and optimization Experience with Virtual Private Networks (VPN) Experience with virtual desktops (Citrix, VMWare) Security+
Clearance Requirement
: Must have an active Secret clearance and be able to obtain a TS/SCI clearance. Must be able to obtain DHS Suitability.
Candidate Referral
: Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment.
ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at ARSIEM Corporation by 2x Get notified about new Laboratory Manager jobs in
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
role at
ARSIEM Corporation Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
17 hours ago Be among the first 25 applicants Join to apply for the
Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
role at
ARSIEM Corporation Get AI-powered advice on this job and more exclusive features. About ARSIEM Corporation
At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. About ARSIEM Corporation
At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support.
As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with.
ARSIEM is looking for a
Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician)
to support onsite incident response to civilian Government agencies and critical asset owners who experience cyberattacks, providing immediate investigation and resolution. This position will support one of our Government clients in Arlington, VA.
Responsibilities
Serve as the first-level Help Desk for the TEN Lab’s systems and accounts Assist new user setup of equipment, accounts, and tools Respond to user requests via email, walk-ins, phone calls, or other communication means in a timely manner Create and maintain accurate Tickets for Help Desk activities Good problem-solving skills Work with Asset Management to support accurate records and maintain a good accounting of assets Support the implementation of new technologies and equipment in the lab environment, Provide support as needed to lab staff in provisioning and issuing equipment to end users and maintaining the inventory database. Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure Provide insight and updates to lab standard operating procedures (SOPs) and Work Instructions Provide support for TEN Accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook to users
Minimum Qualifications
BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or related degree; or HS Diploma and 3+ years of directly relevant experience. 1+ years of directly relevant experience Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS Proficiency and proven capability in the following areas: Asset management practices and principles Help Desk ticket processing and procedures Good Customer support Ability to keep detailed notes Must be able to work collaboratively across physical locations
Preferred Skills
Experience with writing technical procedures and standard operating procedures Virtualization automation and optimization Experience with Virtual Private Networks (VPN) Experience with virtual desktops (Citrix, VMWare) Security+
Clearance Requirement
: Must have an active Secret clearance and be able to obtain a TS/SCI clearance. Must be able to obtain DHS Suitability.
Candidate Referral
: Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment.
ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at ARSIEM Corporation by 2x Get notified about new Laboratory Manager jobs in
Arlington, VA . Arlington, VA $102,890.67-$139,637.34 1 day ago Washington, DC $102,890.67-$139,637.34 1 day ago Fairfax, VA $102,890.67-$139,637.34 1 day ago Rockville, MD $102,890.67-$139,637.34 1 day ago Chantilly, VA $102,890.67-$139,637.34 1 day ago Maryland, United States $220,000.00-$260,000.00 1 day ago Washington, DC $64,188.80-$106,995.20 1 week ago Laboratory Manager – Dosage Form Design and Development
Gaithersburg, MD $112,164.00-$168,246.00 6 days ago Laboratory Operations Manager-MLS Required
Annapolis Junction, MD $60,000.00-$80,000.00 1 week ago Laboratory Operations Manager--MLS required
Rockville, MD $47,000.00-$63,000.00 22 hours ago Arlington, VA $65,000.00-$80,000.00 7 months ago Scientist III, Analytical Development Laboratory
Operations Manager - Scientific Research Labs (Hybrid)
Junior Chemist (0 - 2 years of experience)
Senior Scientist I, Reference Standard Evaluation
Biological Materials Towards Multifunctional Applications
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr