Amazon
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Global Safety and Support TPM, GSS PMO
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Amazon 4 days ago Be among the first 25 applicants Join to apply for the
Global Safety and Support TPM, GSS PMO
role at
Amazon Description
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
We are seeking a highly motivated and experienced Technical Program Manager (TPM) for the Global Safety & Support PMO to drive complex, cross-functional technical programs focused on ensuring operational excellence for our customers. This role requires strong program management expertise, technical depth, and the ability to influence across a broad range of teams and stakeholders. Description
We are seeking a highly motivated and experienced Technical Program Manager (TPM) for the Global Safety & Support PMO to drive complex, cross-functional technical programs focused on ensuring operational excellence for our customers. This role requires strong program management expertise, technical depth, and the ability to influence across a broad range of teams and stakeholders.
As a TPM in this space, you will be responsible for planning and executing large-scale, critical programs that impact global safety and support initiatives, risk detection and quantification frameworks, and customer support experiences. These programs will touch multiple teams, including Core Engineering, Product, RME, and Operations. Given the highly visible nature of this work, you will regularly interface with senior leadership and executive stakeholders, ensuring that strategic objectives are met while maintaining the highest standards.
Key job responsibilities
Lead Cross-Functional Programs: Drive the planning, execution, and delivery of high-impact technical programs related to the support space.
Strategic Roadmap Execution: Work closely with product and engineering leaders to define technical requirements for our support solutions.
Technical Coordination & Problem Solving: Collaborate cross-functionally to design scalable solutions, mitigate risks, and deliver results.
Stakeholder Engagement: Act as the primary point of contact for multiple stakeholders, ensuring alignment on program objectives and execution.
Data-Driven Decision Making: Leverage data insights and analytics to measure the effectiveness of GSS initiatives, identify areas for improvement, and drive continuous optimization.
Risk Management & Compliance: Anticipate risks, develop mitigation strategies.
Executive Reporting & Communication: Provide regular updates to senior leadership, distilling complex technical issues into clear, actionable insights and recommendations.
Process Optimization: Continuously improve program management frameworks, tooling, and best practices to enhance execution efficiency and cross-team collaboration.
Basic Qualifications
5+ years of technical product or program management experience 7+ years of working directly with engineering teams experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
- Amazon.com Services LLC
Job ID: A3037289Seniority level
Seniority levelNot Applicable Employment type
Employment typeFull-time Job function
Job functionProject Management, Information Technology, and Product Management IndustriesSoftware Development Referrals increase your chances of interviewing at Amazon by 2x Sign in to set job alerts for “Technical Project Manager” roles.Technical Program Manager, Machine Learning, Program Management Office Massachusetts, United States $156,000.00-$229,000.00 2 weeks ago Newton, MA $109,000.00-$185,000.00 3 days ago Waltham, MA $139,000.00-$191,000.00 3 days ago Project Manager, Project Management OfficeNew Product Introduction Program ManagerProduct Launch TPM, Amazon Robotics Product Launch Waltham, MA $121,350.00-$170,050.00 20 hours ago Norwood, MA $67,277.00-$67,277.00 1 month ago Technical Program Manager, GO-AI Technology & Development TeamTechnical Program Manager, GO-AI Technology & Development TeamTechnical Program Manager, GO-AI Technology & Development TeamSr TPM - Robotic Movement, Amazon RoboticsProject Manager - Transmission & Distribution (Northeast Region) Newton, MA $140,000.00-$390,000.00 1 week ago RTSM Technical Project Manager/Business Systems Analyst Level I - Amendments (Hybrid Role)Principal TPM - Supply Chain Solutions Architect, Amazon Robotics Supply Chain Westborough, MA $159,300.00-$275,300.00 1 week ago Infrastructure Construction Program Manager Lexington, MA $99,000.00-$225,000.00 1 week ago Infrastructure Construction Program Manager Lexington, MA $99,000.00-$225,000.00 1 week ago Manager Trainee - Operations (Travel Program; Relocation Required) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Global Safety and Support TPM, GSS PMO
role at
Amazon 4 days ago Be among the first 25 applicants Join to apply for the
Global Safety and Support TPM, GSS PMO
role at
Amazon Description
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
We are seeking a highly motivated and experienced Technical Program Manager (TPM) for the Global Safety & Support PMO to drive complex, cross-functional technical programs focused on ensuring operational excellence for our customers. This role requires strong program management expertise, technical depth, and the ability to influence across a broad range of teams and stakeholders. Description
We are seeking a highly motivated and experienced Technical Program Manager (TPM) for the Global Safety & Support PMO to drive complex, cross-functional technical programs focused on ensuring operational excellence for our customers. This role requires strong program management expertise, technical depth, and the ability to influence across a broad range of teams and stakeholders.
As a TPM in this space, you will be responsible for planning and executing large-scale, critical programs that impact global safety and support initiatives, risk detection and quantification frameworks, and customer support experiences. These programs will touch multiple teams, including Core Engineering, Product, RME, and Operations. Given the highly visible nature of this work, you will regularly interface with senior leadership and executive stakeholders, ensuring that strategic objectives are met while maintaining the highest standards.
Key job responsibilities
Lead Cross-Functional Programs: Drive the planning, execution, and delivery of high-impact technical programs related to the support space.
Strategic Roadmap Execution: Work closely with product and engineering leaders to define technical requirements for our support solutions.
Technical Coordination & Problem Solving: Collaborate cross-functionally to design scalable solutions, mitigate risks, and deliver results.
Stakeholder Engagement: Act as the primary point of contact for multiple stakeholders, ensuring alignment on program objectives and execution.
Data-Driven Decision Making: Leverage data insights and analytics to measure the effectiveness of GSS initiatives, identify areas for improvement, and drive continuous optimization.
Risk Management & Compliance: Anticipate risks, develop mitigation strategies.
Executive Reporting & Communication: Provide regular updates to senior leadership, distilling complex technical issues into clear, actionable insights and recommendations.
Process Optimization: Continuously improve program management frameworks, tooling, and best practices to enhance execution efficiency and cross-team collaboration.
Basic Qualifications
5+ years of technical product or program management experience 7+ years of working directly with engineering teams experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
- Amazon.com Services LLC
Job ID: A3037289Seniority level
Seniority levelNot Applicable Employment type
Employment typeFull-time Job function
Job functionProject Management, Information Technology, and Product Management IndustriesSoftware Development Referrals increase your chances of interviewing at Amazon by 2x Sign in to set job alerts for “Technical Project Manager” roles.Technical Program Manager, Machine Learning, Program Management Office Massachusetts, United States $156,000.00-$229,000.00 2 weeks ago Newton, MA $109,000.00-$185,000.00 3 days ago Waltham, MA $139,000.00-$191,000.00 3 days ago Project Manager, Project Management OfficeNew Product Introduction Program ManagerProduct Launch TPM, Amazon Robotics Product Launch Waltham, MA $121,350.00-$170,050.00 20 hours ago Norwood, MA $67,277.00-$67,277.00 1 month ago Technical Program Manager, GO-AI Technology & Development TeamTechnical Program Manager, GO-AI Technology & Development TeamTechnical Program Manager, GO-AI Technology & Development TeamSr TPM - Robotic Movement, Amazon RoboticsProject Manager - Transmission & Distribution (Northeast Region) Newton, MA $140,000.00-$390,000.00 1 week ago RTSM Technical Project Manager/Business Systems Analyst Level I - Amendments (Hybrid Role)Principal TPM - Supply Chain Solutions Architect, Amazon Robotics Supply Chain Westborough, MA $159,300.00-$275,300.00 1 week ago Infrastructure Construction Program Manager Lexington, MA $99,000.00-$225,000.00 1 week ago Infrastructure Construction Program Manager Lexington, MA $99,000.00-$225,000.00 1 week ago Manager Trainee - Operations (Travel Program; Relocation Required) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr