ApTask
About Client:Client is a multinational technology and consulting company known for its expertise in providing IT services and solutions. With a global presence, it offers a wide range of services including digital transformation, application development, infrastructure management, and business process outsourcing. The company has a strong focus on innovation, leveraging emerging technologies such as artificial intelligence, cloud computing, and data analytics to drive client success. Client is committed to delivering high-quality results and ensuring customer satisfaction through its team of skilled professionals and robust project management methodologies.Rate Range: $60-65/hr c2cJob Description:Key Responsibilities: Lead requirements gathering and documentation for Salesforce Health Cloud implementations supporting patient support programs (PSPs) or hubs. Translate complex business processes in patient services into scalable Salesforce Health Cloud solutions. Collaborate with pharma manufacturers, hub providers, and cross-functional teams to design workflows for benefits verification, prior authorizations, and patient onboarding. Develop detailed user stories, acceptance criteria, and process flows aligned with patient support best practices. Analyze data needs related to patient journeys, case management, and field services within Salesforce. Serve as the liaison between business stakeholders, Salesforce developers, and QA teams throughout the SDLC. Ensure solutions comply with regulatory standards (HIPAA, GDPR) and industry guidelines for patient data. Conduct UAT, support go-live, and provide post-implementation enhancements for Health Cloud deployments. Bring proven experience working directly with pharma manufacturers or hub service providers supporting patient programs. Provide expertise on Salesforce Health Cloud capabilities, configuration, and integration with external healthcare systems.About ApTask:ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.Candidate Data Collection Disclaimer:At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .Applicant Consent:By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.