Insight Global
Were seeking a detail-oriented and proactive Mid-Level QA Engineer to join our team and help ensure the quality and reliability of our hospitality technology solutions. This role involves hands-on testing of video streaming features, hotel TV integrations, digital key functionality, and network-dependent services. Youll work independently on projects, own deliverables end-to-end, and collaborate cross-functionally to drive high-quality releases.Key ResponsibilitiesDesign and execute test plans for hospitality-focused features including:Video 101: Streaming and playback testingHotel TV Integrations: Reservations, customized welcome screens, and Airplay/casting functionalityDigital Keys: Check-in/check-out workflows and mobile key accessValidate compatibility and performance on specific hardware (e.g., LG TVs)Own QA deliverables for additional integrations and ensure timely project completionPerform networking-related testing, especially for managed Wi-Fi environmentsDocument test results, report bugs, and work closely with developers to resolve issuesContribute to automation efforts and continuous improvement of QA processesPay: $45/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Required Skills & ExperienceQualifications35 years of experience in software QA, preferably in consumer electronics or hospitality techStrong understanding of video streaming technologies and protocolsFamiliarity with networking concepts (Wi-Fi, casting, Airplay, etc.)Experience testing on hardware platforms (e.g., smart TVs, mobile devices)Ability to work independently and manage multiple projects simultaneouslyExcellent communication and documentation skills Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.