Tesla
What To Expect We are looking for a highly organized, proactive, and detail-oriented Support Specialist to join Tesla's Supercharger Service Team. In this role, you will work closely with cross-functional teams, vendors, and asset managers to coordinate service work across Tesla's vast Supercharger network in North America, Canada, and Mexico. You'll support mission-critical operations that help maintain the world's best EV charging infrastructure. What You'll Do Manage subcontractors and service vendors for repair and maintenance work Create and manage Purchase Orders (POs), Requests for Proposals (RFPs), and invoice approvals Manage Tesla's internal case management software and proprietary systems related to site repairs; maintain and update internal databases, scopes of work, and procedural documentation Monitor Supercharger performance using remote diagnostic tools Interface professionally with internal teams and external vendors across multiple regions, collaborating closely with Asset Managers to coordinate field service campaigns, repairs, and upgrades Manage large-scale retrofit or product upgrade rollouts, ensuring all service work meets quality, safety, and performance standards Contribute to a culture of teamwork, accountability, and Tesla's mission What You'll Bring Experience working in construction or field operations; electrical knowledge is preferred Experience working with service vendors, technicians, or facilities management Proficiency in Microsoft Office Suite; experience with remote monitoring systems and documentation tools is preferred Familiarity with Tesla systems or energy infrastructure is a plus Effective communication skills (bilingual English/Spanish preferred), with a collaborative mindset and dedication to high-integrity work Ability to work independently in a fast-paced, mission-driven environment with high attention to detail and organization Occasional field visits, team meetups, or in-person training sessions may be required based on project needs Benefits Compensation and Benefits Along with competitive pay, full-time Tesla employees are eligible for benefits from day 1 of hire: Aetna PPO and HSA plans with two medical options with $0 payroll deduction Family-building, fertility, adoption, and surrogacy benefits Dental (including orthodontics) and vision plans with options at $0 paycheck contribution Company-paid HSA contributions when enrolled in a High Deductible Aetna medical plan with HSA Flexible Spending Accounts (Health and Dependent Care) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company-paid basic life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and vacation time (flexible for salaried positions), paid holidays Back-up childcare and parenting support resources Voluntary benefits: critical illness, hospital indemnity, accident insurance, legal services, pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Expected Compensation Technical Construction Project Manager - $100,000 - $150,000/year Senior Technical Construction Project Manager - $124,000 - $186,000/year + cash and stock awards, plus benefits for all levels. Pay may vary depending on location, experience, and other factors. Details of participation in benefit plans will be provided upon offer of employment. #J-18808-Ljbffr