SKIMS
SKIMS is a solutions-oriented brand creating the future of underwear, shapewear, and loungewear. We are disrupting the industry with our game-changing product and culturally driven creative.
Position Summary
We are seeking a hands-on Manager, OMS & Inventory Systems to lead the strategy, roadmap, and execution for our Order Management System (OMS) and key Inventory management platforms.
You will own the OMS and inventory roadmap, driving critical capabilities across order routing, split shipments, inventory visibility and exception handling ensuring seamless order orchestration and fulfillment across all channels. Additionally, you will be accountable for inventory accuracy within the OMS, proactively reducing order cancellations caused by integration issues, and partnering across functions to deliver a best-in-class customer experience.
You will play a key role in leading triage processes, driving post-mortems on critical incidents, and continuously improving system stability and performance.
This is a high-ownership, hands-on role ideal for someone with experience in cloud-based retail systems, integration platforms (Celigo, Boomi, etc.), and familiarity with leading OMS solutions such as Teamwork Commerce or similar.
Key Responsibilities
Roadmap Ownership & Strategy
Define and own the product roadmap for OMS & 3PL integrations.
Drive roadmap prioritization for:
oAdvanced order routing rules.
oSplit logic optimization (multi-node fulfillment).
oRobust exception handling frameworks and processes.
oInventory accuracy and visibility across systems.
OMS & Fulfillment Execution
Partner with Operations and Operations to ensure seamless order orchestration and fulfillment.
Monitor and improve inventory accuracy in OMS ensuring alignment with ERP and fulfillment nodes.
Hands-on ownership of integration flows across OMS, ERP, 3PL, WMS, and customer-facing platforms (eCommerce, POS).
Proactively reduce order cancellations caused by integration, timing, or system gaps.
Define, monitor, and continuously improve key OMS KPIs (e.g., order cancellation %, exception rates, latency).
Incident Management & Continuous Improvement
Own the triage process for OMS/Inventory-related issues serve as primary point of contact for coordinating triage across IT, Operations, Customer Service, and external vendors.
Lead root cause analysis (RCA) and post-mortem processes ensure issues are documented, understood, and drive actionable remediation and long-term prevention.
Manage production support pipeline for OMS/Inventory systems triage, prioritize, and coordinate fixes and enhancements.
Requirements
5+ years of experience in Order Management Systems (OMS) and Supply Chain operations managing product or engineering roles.
Hands-on experience working with integration platforms (Celigo, Boomi, MuleSoft, or similar).
Familiarity with OMS such as Teamwork Commerce or similar platforms is a strong plus.
Familiarity with Django-based tools is a plus
Basic SQL skills and experience with API-based architecture
Working knowledge of SDLC, change management, and system mapping practices.
Education
Bachelors degree in Information Systems, Computer Science, Business, or equivalent practical experience.
$150,000 - $175,000 a year
Benefits and Culture 100% Company PaidHealthcare (medical, dental, vision) Kind Body Fertility Benefits 401(k) savings plan withup to 4% match Unlimited PTO Full Access to LinkedIn learning Employee Discounts Perks (HQ Location) Free weekly catered lunch at HQ M/W/Th Dog-Friendly office Free Swag Giveaways Annual Holiday Party Annual Summer Party Invitations to pop-ups and other company events Complimentary daily office snacks and beverages SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve. Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. #J-18808-Ljbffr
Benefits and Culture 100% Company PaidHealthcare (medical, dental, vision) Kind Body Fertility Benefits 401(k) savings plan withup to 4% match Unlimited PTO Full Access to LinkedIn learning Employee Discounts Perks (HQ Location) Free weekly catered lunch at HQ M/W/Th Dog-Friendly office Free Swag Giveaways Annual Holiday Party Annual Summer Party Invitations to pop-ups and other company events Complimentary daily office snacks and beverages SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve. Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. #J-18808-Ljbffr