Lead Systems Engineer - PRE

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description In the role of Lead System Engineer - Observability, you will be responsible for leading the technical direction and implementation of Visa's monitoring and observability platform. This platform is essential to Visa's business, providing tooling, practices, and visibility that our development and engineering teams leverage to deliver, observe, and maintain Visa's product suite. You will ensure a low friction, highly secure, highly available, cost-effective, and consistent toolchain to deliver effective tools for monitoring, observing, and operating software within large enterprise compliance and governance frameworks. You will work closely with operations, infrastructure leadership, software development leadership, architecture, PMO, and vendors globally to deliver these services. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications 10+ years of relevant work experience with a Bachelor's Degree or at least 7 years with an Advanced degree (e.g., Masters, MBA, JD, MD) or 4 years with a PhD, OR 13+ years of relevant work experience. Preferred Qualifications 12+ years of work experience with a Bachelor's Degree or 8-10 years with an Advanced Degree, or 6+ years with a PhD Background in Systems and Software Engineering Knowledge of AWS, Terraform, GCP, Azure architecture, services, and security (desired) Proficiency in developing software in Python, Golang, Ruby, C (including defensive programming, error handling, testing frameworks) Experience designing, automating, maintaining, and optimizing observability platforms (logging, metrics, tracing) Expertise in large-scale systems using big data technologies like Kafka, Splunk, Prometheus, and other Time Series databases Knowledge of industry standards and trends related to telemetry and software pipelines Experience implementing enterprise-scale monitoring and observability toolchains Knowledge of containers and Kubernetes Experience consolidating application and system logs at enterprise scale Experience with automation tools like Chef and Ansible Experience working remotely across multiple regions and time zones Autonomous, proactive, and passionate about telemetry platforms and system transparency Empathetic towards software development teams and security and compliance conscious Strong communication skills and openness to constructive feedback Understanding of enterprise delivery speed, governance, and cost management Additional Information Work Hours:

Varies based on department needs. Travel Requirements:

5-10% of the time. Mental/Physical Requirements:

Office setting; sitting, standing, communication, and standard office equipment use. Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Visa also considers applicants with criminal histories consistent with EEOC guidelines and local law. U.S. Applicants Only:

Estimated salary range is $160,600 - $232,900 annually, potentially including sales incentives, bonuses, and equity. Benefits include Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness programs.

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