Ackerman Plumbing, LLC
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About Ackerman
Family-owned and operated since 1946, Ackerman Plumbing is four generations strong – and still growing. We deliver leading commercial plumbing expertise to Florida’s most recognized projects, from hospitals and hotels to schools and museums. The Ackerman reputation is built on a simple commitment: providing the "World’s Greatest Plumbers” and the world’s greatest service. Competitive salary based on experience Paid Time Off and 9 Paid Holidays Health, Vision, and Dental Insurance (top-tier coverage) 401(k) Plan with 4% Company Match Latest Technology & Software Tools A collaborative, supportive, and forward-thinking work environment
Location : Sarasota, Florida
About Ackerman
Family-owned and operated since 1946, Ackerman Plumbing is four generations strong – and still growing. We deliver leading commercial plumbing expertise to Florida’s most recognized projects, from hospitals and hotels to schools and museums. The Ackerman reputation is built on a simple commitment: providing the "World’s Greatest Plumbers” and the world’s greatest service.
Benefits
Competitive salary based on experience Paid Time Off and 9 Paid Holidays Health, Vision, and Dental Insurance (top-tier coverage) 401(k) Plan with 4% Company Match Latest Technology & Software Tools A collaborative, supportive, and forward-thinking work environment
Position Overview
We’re looking for a
high-impact Dispatch Manager
to lead our growing team of dispatchers and drive operational excellence across our service business. You’ll take the wheel on core dispatching operations: scheduling, work order closeout, invoicing, reporting, and process discipline — building structure where there isn’t any and coaching up a team that’s ready to level up. This is a hands-on leadership role for someone who loves solving problems, implementing systems, and helping a fast-moving trades business scale to the next level.
Primary Responsibilities
Technician dispatch and daily workflow Work order tracking and invoicing SOP creation and team training Platform optimization (ServiceTitan / Sage Field Ops / BuildOps) Team leadership and future dispatch hiring Performance reporting (utilization, job status, quote pipeline)
Qualifications
Experience dispatching 25-75 techs in fast-paced environment (or overseeing a similar operation in another context -- e.g., call centers) Hands-on experience with field service management software (ServiceTitan, FieldEdge, etc.) Proven success driving work order closeout and AR Strong organizational skills and process building experience Able to lead and coach other dispatchers Experience in Plumbing, HVAC, Mechanical, Electrical ideal Culture fit: Cool under pressure, organized, process-oriented, loves helping techs succeed
Proficiencies
Highly organized and analytically minded, with a strong ability to set priorities and track execution Proficient in spreadsheets and GSuite/Office Strong written/verbal communicator who can influence across levels and functions Comfortable being hands-on while also zooming out to help shape broader strategy
Travel Requirements
This position is based full-time in our Sarasota office and requires in-person presence five days a week. Our technicians begin their day at 6:30 AM, so it's essential the Dispatch Manager is on-site early to support field operations from the start.
Equal Opportunity Commitment
Ackerman Plumbing is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where everyone is respected, supported, and empowered to succeed — regardless of race, color, religion, gender, national origin, disability, veteran status, or any other protected characteristic.
"By submitting your application, you agree to receive occasional text messages from Ackerman Plumbing regarding your application status. Reply 'STOP' to opt out. Message and data rates may apply."
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Family-owned and operated since 1946, Ackerman Plumbing is four generations strong – and still growing. We deliver leading commercial plumbing expertise to Florida’s most recognized projects, from hospitals and hotels to schools and museums. The Ackerman reputation is built on a simple commitment: providing the "World’s Greatest Plumbers” and the world’s greatest service. Competitive salary based on experience Paid Time Off and 9 Paid Holidays Health, Vision, and Dental Insurance (top-tier coverage) 401(k) Plan with 4% Company Match Latest Technology & Software Tools A collaborative, supportive, and forward-thinking work environment
Location : Sarasota, Florida
About Ackerman
Family-owned and operated since 1946, Ackerman Plumbing is four generations strong – and still growing. We deliver leading commercial plumbing expertise to Florida’s most recognized projects, from hospitals and hotels to schools and museums. The Ackerman reputation is built on a simple commitment: providing the "World’s Greatest Plumbers” and the world’s greatest service.
Benefits
Competitive salary based on experience Paid Time Off and 9 Paid Holidays Health, Vision, and Dental Insurance (top-tier coverage) 401(k) Plan with 4% Company Match Latest Technology & Software Tools A collaborative, supportive, and forward-thinking work environment
Position Overview
We’re looking for a
high-impact Dispatch Manager
to lead our growing team of dispatchers and drive operational excellence across our service business. You’ll take the wheel on core dispatching operations: scheduling, work order closeout, invoicing, reporting, and process discipline — building structure where there isn’t any and coaching up a team that’s ready to level up. This is a hands-on leadership role for someone who loves solving problems, implementing systems, and helping a fast-moving trades business scale to the next level.
Primary Responsibilities
Technician dispatch and daily workflow Work order tracking and invoicing SOP creation and team training Platform optimization (ServiceTitan / Sage Field Ops / BuildOps) Team leadership and future dispatch hiring Performance reporting (utilization, job status, quote pipeline)
Qualifications
Experience dispatching 25-75 techs in fast-paced environment (or overseeing a similar operation in another context -- e.g., call centers) Hands-on experience with field service management software (ServiceTitan, FieldEdge, etc.) Proven success driving work order closeout and AR Strong organizational skills and process building experience Able to lead and coach other dispatchers Experience in Plumbing, HVAC, Mechanical, Electrical ideal Culture fit: Cool under pressure, organized, process-oriented, loves helping techs succeed
Proficiencies
Highly organized and analytically minded, with a strong ability to set priorities and track execution Proficient in spreadsheets and GSuite/Office Strong written/verbal communicator who can influence across levels and functions Comfortable being hands-on while also zooming out to help shape broader strategy
Travel Requirements
This position is based full-time in our Sarasota office and requires in-person presence five days a week. Our technicians begin their day at 6:30 AM, so it's essential the Dispatch Manager is on-site early to support field operations from the start.
Equal Opportunity Commitment
Ackerman Plumbing is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where everyone is respected, supported, and empowered to succeed — regardless of race, color, religion, gender, national origin, disability, veteran status, or any other protected characteristic.
"By submitting your application, you agree to receive occasional text messages from Ackerman Plumbing regarding your application status. Reply 'STOP' to opt out. Message and data rates may apply."
Powered by JazzHR
OZhi2cdn5E Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Internet Publishing Referrals increase your chances of interviewing at Ackerman Plumbing, LLC by 2x Sign in to set job alerts for “Dispatch Manager” roles.
Regal Hollywood 11 - Starting $16HR - Cast Member - Weekend and Evening Availability Required
Sarasota, FL $120,000.00-$130,000.00 5 days ago Info Central - CSR I - Selby Library (Part Time) - R14749
Traffic Operations Manager - Manager II - R14378
Sarasota, FL $63,003.20-$87,006.40 3 weeks ago Receiving Submission Processing Specialist - NGC
Customer Service Representative I - Gulf Gate Library (Part Time) - R14945
Emergency Management Operations Manager - R14923
Sarasota, FL $63,627.20-$87,880.00 3 weeks ago Tuesdays/Wednesdays Early Morning Unloading/Stocking Truck (13/hr.)
Library Assistant - Customer Service Representative II - R14873
Team Member: 12am-8am/3am-11am/5am-9am (Tuesday Truck Unload/Stocking)
Customer Service Representative I - Library Assistant - North Port Library (Part Time) - R14646
Customer Service Representative I - Library Assistant (Full Time) - R14432
Customer Service Representative I - Library Assistant (Part Time) - R14393
Customer Service Representative II - Shannon Staub Library - R14946
Customer Service Representative I - Library Assistant - Fruitville Library (Full Time) - R15071
Customer Service Representative I - Library Assistant - Selby Library (Full Time) - R14523
North Port-Sarasota Area $70,000.00-$80,000.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr