Abbott
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Field Education Manager CSP, CRM
role at
Abbott 2 days ago Be among the first 25 applicants Join to apply for the
Field Education Manager CSP, CRM
role at
Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a Commercial leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats .
The Field Education Manager is responsible for managing and developing all product training and sales training strategies associated with the Conduction System Pacing portfolio including content development, new hire training, new product launches and national ongoing education. This individual will work closely with members of the CRM team (Sales, Marketing, and Medical Affairs, etc.) and cross functionally throughout the organization to develop and implement revenue generating initiatives in support of strategic objectives and business needs based on customer and field feedback. This position will represent the division as the expert in conduction system pacing in customer-facing interactions, education initiatives, and technical support. The design, development, and marketing strategies of CSP solutions are directly impacted from feedback and ideas generated from individuals in these roles.
Roles & Responsibilities
Participate and lead strategic projects designed to meet the needs of the field sales team. These projects include continuous collaboration with all relevant support departments: Marketing, Clinical, Regulatory, IT, Sales Operations, Commercial Services, etc., and include but are not limited to new product launches, new marketing directives, new indication launches, new positioning directives, etc. Manage, design, and deliver sales training curriculum for all new hires for the division with a focus on increasing understanding of product knowledge, selling skills (Consultative Selling) and market dynamics. Develop and design continuing sales education, competitive marketing insights, and marketing campaign material to cover with the entire diagnostic division. Deliver this material across the country and internationally. Lead, develop, and implement effective training programs to ensure both new and existing field team members are properly trained on clinical data, promotional messaging, marketing, business acumen, selling skills and account management. Serves as the SME in cross-divisional collaboration, interpreting field and internal needs and solutions seamlessly to give customer feedback and field needs to counterparts. Partner with the commercial team and all key business functions (Sales, Marketing, Market Access, Clinical, Medical, HR, Legal, Regulatory, Compliance etc.) to ensure cross-functional input is integrated into training program content and delivery. Provide ongoing education at the national level as obstacles arise and initiatives are rolled out to the field. Support regional meetings with regional directors as the SME. Work closely with marketing team members to ensure a thorough understanding of products in the marketplace, including competitive strategies and to provide input on tactical implementation of marketing strategies. Work closely with engineering team members to ensure a thorough understanding of product functionality, including competitive products, and to provide input design iterations and improvements Provide leadership and expertise in all customer education including EP, NPs, PAs, AHPs, surgical technicians and any other customers who interact with CSP solutions Align on and support achievement of sales target and growth over prior year, prior quarter etc. for BU with quarterly focus targets designed to generate revenue. Provides competitive information of Abbott CSP solutions vs competitive CSP solutions including staying current with publications and competitive updates and supports CRM sales leadership by providing technical selling messages against competition
Provides additional back-up support to CRM Sales Representatives in the following areas:
Sales support Regional training seminars Clinical studies/data collection Trouble Shooting Customer education to all types of customers (AHP, HCP, etc) Mentors and provides leadership for less experienced sales reps Continuously develops engineering, sales and technical skills relative to the overall Cardiac Rhythm Management strategy, including learning opportunities via Sr. Sales personnel and management
EDUCATION & COMPETENCIES
Required
Bachelor’s degree in engineering or healthcare required, master’s degree preferred with IBHRE certification A minimum of 10+ years of medical device experience directly with implantable cardiac device monitors. Must be considered a subject matter expert Prior cardiac rhythm management experience required Hands-on experience developing and launching field-campaigns, education, sales training programs, and clinical selling tools Experience working with (presenting to, partnering/negotiating with) customers (payers, hospitals, and physicians), patients, professional and medical organizations and ability to develop mutually beneficial strategies and tactics to support portfolio planning, commercialization, and sales/marketing objectives Experience partnering with engineering counterparts to provide highly technical solutions to hardware/software based problems The advanced ability to influence others, direct customer-based selling in extreme technical environments, earn the respect of peers and customers, a demonstrated ability to obtain results through others, and strong command of both written and verbal communication skills are also required. The candidate must possess a strong commitment to company values and have the ability to travel extensively (>50%) Candidates must possess a valid driver's license issued in the United States with the ability to travel related to this role is required.
The base pay for this position is $97,300.00 – $194,700.00. In specific locations, the pay range may vary from the range posted. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Field Education Manager CSP, CRM
role at
Abbott 2 days ago Be among the first 25 applicants Join to apply for the
Field Education Manager CSP, CRM
role at
Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a Commercial leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats .
The Field Education Manager is responsible for managing and developing all product training and sales training strategies associated with the Conduction System Pacing portfolio including content development, new hire training, new product launches and national ongoing education. This individual will work closely with members of the CRM team (Sales, Marketing, and Medical Affairs, etc.) and cross functionally throughout the organization to develop and implement revenue generating initiatives in support of strategic objectives and business needs based on customer and field feedback. This position will represent the division as the expert in conduction system pacing in customer-facing interactions, education initiatives, and technical support. The design, development, and marketing strategies of CSP solutions are directly impacted from feedback and ideas generated from individuals in these roles.
Roles & Responsibilities
Participate and lead strategic projects designed to meet the needs of the field sales team. These projects include continuous collaboration with all relevant support departments: Marketing, Clinical, Regulatory, IT, Sales Operations, Commercial Services, etc., and include but are not limited to new product launches, new marketing directives, new indication launches, new positioning directives, etc. Manage, design, and deliver sales training curriculum for all new hires for the division with a focus on increasing understanding of product knowledge, selling skills (Consultative Selling) and market dynamics. Develop and design continuing sales education, competitive marketing insights, and marketing campaign material to cover with the entire diagnostic division. Deliver this material across the country and internationally. Lead, develop, and implement effective training programs to ensure both new and existing field team members are properly trained on clinical data, promotional messaging, marketing, business acumen, selling skills and account management. Serves as the SME in cross-divisional collaboration, interpreting field and internal needs and solutions seamlessly to give customer feedback and field needs to counterparts. Partner with the commercial team and all key business functions (Sales, Marketing, Market Access, Clinical, Medical, HR, Legal, Regulatory, Compliance etc.) to ensure cross-functional input is integrated into training program content and delivery. Provide ongoing education at the national level as obstacles arise and initiatives are rolled out to the field. Support regional meetings with regional directors as the SME. Work closely with marketing team members to ensure a thorough understanding of products in the marketplace, including competitive strategies and to provide input on tactical implementation of marketing strategies. Work closely with engineering team members to ensure a thorough understanding of product functionality, including competitive products, and to provide input design iterations and improvements Provide leadership and expertise in all customer education including EP, NPs, PAs, AHPs, surgical technicians and any other customers who interact with CSP solutions Align on and support achievement of sales target and growth over prior year, prior quarter etc. for BU with quarterly focus targets designed to generate revenue. Provides competitive information of Abbott CSP solutions vs competitive CSP solutions including staying current with publications and competitive updates and supports CRM sales leadership by providing technical selling messages against competition
Provides additional back-up support to CRM Sales Representatives in the following areas:
Sales support Regional training seminars Clinical studies/data collection Trouble Shooting Customer education to all types of customers (AHP, HCP, etc) Mentors and provides leadership for less experienced sales reps Continuously develops engineering, sales and technical skills relative to the overall Cardiac Rhythm Management strategy, including learning opportunities via Sr. Sales personnel and management
EDUCATION & COMPETENCIES
Required
Bachelor’s degree in engineering or healthcare required, master’s degree preferred with IBHRE certification A minimum of 10+ years of medical device experience directly with implantable cardiac device monitors. Must be considered a subject matter expert Prior cardiac rhythm management experience required Hands-on experience developing and launching field-campaigns, education, sales training programs, and clinical selling tools Experience working with (presenting to, partnering/negotiating with) customers (payers, hospitals, and physicians), patients, professional and medical organizations and ability to develop mutually beneficial strategies and tactics to support portfolio planning, commercialization, and sales/marketing objectives Experience partnering with engineering counterparts to provide highly technical solutions to hardware/software based problems The advanced ability to influence others, direct customer-based selling in extreme technical environments, earn the respect of peers and customers, a demonstrated ability to obtain results through others, and strong command of both written and verbal communication skills are also required. The candidate must possess a strong commitment to company values and have the ability to travel extensively (>50%) Candidates must possess a valid driver's license issued in the United States with the ability to travel related to this role is required.
The base pay for this position is $97,300.00 – $194,700.00. In specific locations, the pay range may vary from the range posted. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Customer Service Industries Hospitals and Health Care Referrals increase your chances of interviewing at Abbott by 2x Sign in to set job alerts for “Education Manager” roles.
Chicago, IL $100,000.00-$115,000.00 1 day ago Academic Manager, Undergraduate Education Preparation
Chicago, IL $50,453.00-$73,157.00 6 days ago Senior Manager, Learning and Development
Arlington Heights, IL $125,000.00-$140,000.00 1 week ago Field Education Associate Manager, Sports Medicine (Remote)
Chicago, IL $100,000.00-$120,000.00 1 month ago Chicago, IL $137,300.00-$188,825.00 2 days ago Campus, IL $4,100.00-$4,700.00 1 month ago Manager, Strategic Partnerships & Institution Relations
Chicago, IL $72,000.00-$128,000.00 1 week ago Associate Manager, Global HOKA Retail Training and Communications
Private Capital/Education – Engagement Manager
Chicago, IL $225,000.00-$240,000.00 6 months ago Chicago, IL $102,000.00-$154,000.00 9 hours ago Assistant Manager of Training - Oakbrook Center
Oakbrook Terrace, IL $55,000.00-$75,000.00 2 weeks ago North Chicago, IL $121,000.00-$230,000.00 2 weeks ago Chicago, IL $145,000.00-$170,000.00 2 days ago Manager, Compliance Training & Education
Northfield, IL $110,240.00-$165,360.00 1 day ago Sr. Manager, Learning and Development, Supply Chain (Joliet, IL)
Chicago, IL $60,000.00-$65,000.00 1 week ago Elmwood Park, IL $58,000.00-$80,000.00 2 weeks ago Senior Manager, Customer Marketing & Education
Chicago, IL $112,200.00-$209,000.00 1 day ago Manager of Job Placement & Alumni Success
Chicago, IL $51,966.00-$75,351.00 11 hours ago KidStrong General Manager in Chicago Area
Elmwood Park, IL $58,000.00-$80,000.00 1 month ago Chicago, IL $75,000.00-$85,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr