EX.CO
This range is provided by EX.CO. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$140,000.00/yr - $150,000.00/yr Direct message the job poster from EX.CO EX.CO is looking for a Support Engineer with a strong background in Ad-Tech. As a Support Engineer, the primary responsibility is to ensure the success and satisfaction of our customers by providing exceptional support and technical assistance. The Support Engineer is the main point of contact for customers seeking help with our products and services, and works closely with the Technical CSMs and CSMs to address their needs effectively. Our story: At the heart of every digital revolution, there's a story. Ours began in 2012, with a vision of creating a publisher video platform that offers all the necessary tools, innovation, and knowledge publishers need to fully optimize their websites with video. Through machine learning and AI technology, EX.CO empowers publishers to own their video content and monetization strategies to maximize revenue. Our platform offers global publishers unparalleled access to best-in-class ad serving, monetization, content automation, and video recommendation. Trusted by some of the leading publishers globally including The Arena Group, CBSi, Hearst, Nasdaq, VICE, and more, EX.CO’s platform helps publishers boost audience engagement and increase revenue. Our success is a direct result of our dedicated team located around the world and visionary backers, including The Walt Disney Company, Saban Ventures, Viola Group, 83North, and Firstime Ventures. At EX.CO's core is a passion for reimagining the video space and an unyielding commitment to those who rely on us. And now, we're looking for remarkable talent like you to join the next chapter of our story. What You’ll Do: Work directly with clients in a technical and customer-facing role within the ad-tech industry. Develop a deep understanding of online advertising infrastructure, focusing on the publisher’s ecosystem. Analyze data using reports and logging systems and apply a tech-oriented approach to identify and resolve challenges proactively. Use a client-focused mindset to leverage data and analytics for driving business results. Manage multiple tasks effectively with strong organizational, time management, and prioritization skills. Take ownership of projects, proactively solving problems and adapting to changing priorities. Demonstrate excellent project management, multitasking, and attention to detail. Continuously learn and collaborate with cross-functional teams while maintaining a can-do attitude. What We’re Looking For: Experience with different web APIs. Experience with tools like Tableau, JIRA, and CRM systems. Good knowledge of Chrome Dev Tools. Familiarity with SSPs, PMPs, and the Programmatic Landscape. Ability to multitask and manage multiple tasks in parallel. Hands-on problem solver with a process-oriented mindset. Strong time management skills with the ability to prioritize tasks effectively. Quick learner with enthusiasm for adopting new technologies. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Technology, Information and Internet Referrals increase your chances of interviewing at EX.CO by 2x Get notified about new Support Engineer jobs in
New York, NY . New York, NY $150,000 - $220,000 4 months ago Desktop Support Engineer - (Fulltime) NYC
Desktop Support Engineer - (Fulltime) NYC
New York, NY $60,000 - $75,000 2 weeks ago Desktop Support Administrator - Migrations Deployments
New York, NY $100,000 - $130,000 1 week ago Want to work with us, but don't see the right job listed?
Woodbridge, NJ $50,000 - $65,000 1 month ago Technical Customer Support Engineer, Tier 2
Teaneck, NJ $75,000 - $100,000 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
$140,000.00/yr - $150,000.00/yr Direct message the job poster from EX.CO EX.CO is looking for a Support Engineer with a strong background in Ad-Tech. As a Support Engineer, the primary responsibility is to ensure the success and satisfaction of our customers by providing exceptional support and technical assistance. The Support Engineer is the main point of contact for customers seeking help with our products and services, and works closely with the Technical CSMs and CSMs to address their needs effectively. Our story: At the heart of every digital revolution, there's a story. Ours began in 2012, with a vision of creating a publisher video platform that offers all the necessary tools, innovation, and knowledge publishers need to fully optimize their websites with video. Through machine learning and AI technology, EX.CO empowers publishers to own their video content and monetization strategies to maximize revenue. Our platform offers global publishers unparalleled access to best-in-class ad serving, monetization, content automation, and video recommendation. Trusted by some of the leading publishers globally including The Arena Group, CBSi, Hearst, Nasdaq, VICE, and more, EX.CO’s platform helps publishers boost audience engagement and increase revenue. Our success is a direct result of our dedicated team located around the world and visionary backers, including The Walt Disney Company, Saban Ventures, Viola Group, 83North, and Firstime Ventures. At EX.CO's core is a passion for reimagining the video space and an unyielding commitment to those who rely on us. And now, we're looking for remarkable talent like you to join the next chapter of our story. What You’ll Do: Work directly with clients in a technical and customer-facing role within the ad-tech industry. Develop a deep understanding of online advertising infrastructure, focusing on the publisher’s ecosystem. Analyze data using reports and logging systems and apply a tech-oriented approach to identify and resolve challenges proactively. Use a client-focused mindset to leverage data and analytics for driving business results. Manage multiple tasks effectively with strong organizational, time management, and prioritization skills. Take ownership of projects, proactively solving problems and adapting to changing priorities. Demonstrate excellent project management, multitasking, and attention to detail. Continuously learn and collaborate with cross-functional teams while maintaining a can-do attitude. What We’re Looking For: Experience with different web APIs. Experience with tools like Tableau, JIRA, and CRM systems. Good knowledge of Chrome Dev Tools. Familiarity with SSPs, PMPs, and the Programmatic Landscape. Ability to multitask and manage multiple tasks in parallel. Hands-on problem solver with a process-oriented mindset. Strong time management skills with the ability to prioritize tasks effectively. Quick learner with enthusiasm for adopting new technologies. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Technology, Information and Internet Referrals increase your chances of interviewing at EX.CO by 2x Get notified about new Support Engineer jobs in
New York, NY . New York, NY $150,000 - $220,000 4 months ago Desktop Support Engineer - (Fulltime) NYC
Desktop Support Engineer - (Fulltime) NYC
New York, NY $60,000 - $75,000 2 weeks ago Desktop Support Administrator - Migrations Deployments
New York, NY $100,000 - $130,000 1 week ago Want to work with us, but don't see the right job listed?
Woodbridge, NJ $50,000 - $65,000 1 month ago Technical Customer Support Engineer, Tier 2
Teaneck, NJ $75,000 - $100,000 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr