Microsoft
As a Microsoft
Data Center Program Manager , you will troubleshoot service incidents, manage projects to meet delivery objectives, escalate issues to stakeholders, and participate in root cause analysis (RCA). This role offers opportunities to understand data center procedures, collaborate across teams, and mentor others by sharing best practices. Microsoft’s Cloud Operations & Innovation (CO+I) powers our cloud services. As a CO+I Data Center Project Manager, you will deliver core infrastructure supporting services like Bing, Office 365, Xbox, OneDrive, and Azure. CO+I emphasizes employee growth through training, career rotation, diversity initiatives, and certifications. Our infrastructure includes over 200 data centers in 32 countries, supporting more than 1 billion customers and 20 million businesses globally. We prioritize environmental sustainability and operational excellence to meet evolving business needs. Microsoft’s mission is to empower every person and organization. We foster a culture of respect, integrity, and inclusion, encouraging innovation and collaboration. Responsibilities
Manage costs and adhere to budgets. Follow safety and security policies, reporting issues immediately. Troubleshoot incidents to meet SLAs/OLAs with minimal disruption. Assess potential customer impacts and communicate effectively. Coordinate schedules, manage expectations, and provide alternatives. Maintain relationships with clients and suppliers to ensure expectations are met. Reduce maintenance risks and coordinate scheduling. Ensure service quality and customer satisfaction, supporting escalation when needed. Qualifications
Required:
High School diploma or equivalent + 3+ years supporting IT equipment or managing large-scale projects, or equivalent experience. Experience managing IT or network infrastructure projects from planning to execution. Other Requirements
Ability to pass Microsoft and customer security screenings, including the Microsoft Cloud Background Check every two years. Preferred:
Experience with critical environment infrastructure (UPS, generators, air handling units) or physical IT infrastructure. Technical degree in related fields; relevant certifications (e.g., CompTIA, Microsoft, PMP, ITIL, CDC). Knowledge of datacenter cabling standards and practices. The role's pay range in the U.S. is USD $102,600 - $202,800 annually, with location-specific ranges. Applications are accepted until August 6, 2025. Microsoft is an equal opportunity employer committed to diversity and inclusion.
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Data Center Program Manager , you will troubleshoot service incidents, manage projects to meet delivery objectives, escalate issues to stakeholders, and participate in root cause analysis (RCA). This role offers opportunities to understand data center procedures, collaborate across teams, and mentor others by sharing best practices. Microsoft’s Cloud Operations & Innovation (CO+I) powers our cloud services. As a CO+I Data Center Project Manager, you will deliver core infrastructure supporting services like Bing, Office 365, Xbox, OneDrive, and Azure. CO+I emphasizes employee growth through training, career rotation, diversity initiatives, and certifications. Our infrastructure includes over 200 data centers in 32 countries, supporting more than 1 billion customers and 20 million businesses globally. We prioritize environmental sustainability and operational excellence to meet evolving business needs. Microsoft’s mission is to empower every person and organization. We foster a culture of respect, integrity, and inclusion, encouraging innovation and collaboration. Responsibilities
Manage costs and adhere to budgets. Follow safety and security policies, reporting issues immediately. Troubleshoot incidents to meet SLAs/OLAs with minimal disruption. Assess potential customer impacts and communicate effectively. Coordinate schedules, manage expectations, and provide alternatives. Maintain relationships with clients and suppliers to ensure expectations are met. Reduce maintenance risks and coordinate scheduling. Ensure service quality and customer satisfaction, supporting escalation when needed. Qualifications
Required:
High School diploma or equivalent + 3+ years supporting IT equipment or managing large-scale projects, or equivalent experience. Experience managing IT or network infrastructure projects from planning to execution. Other Requirements
Ability to pass Microsoft and customer security screenings, including the Microsoft Cloud Background Check every two years. Preferred:
Experience with critical environment infrastructure (UPS, generators, air handling units) or physical IT infrastructure. Technical degree in related fields; relevant certifications (e.g., CompTIA, Microsoft, PMP, ITIL, CDC). Knowledge of datacenter cabling standards and practices. The role's pay range in the U.S. is USD $102,600 - $202,800 annually, with location-specific ranges. Applications are accepted until August 6, 2025. Microsoft is an equal opportunity employer committed to diversity and inclusion.
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