Brown & Brown, Inc.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown
is seeking a
Commercial Lines Leader
t o join our growing team in
FT. Myers, FL! The Commercial Lines Leader is responsible for managing the workflow procedures within the Commercial Lines department and overseeing that day to day operations is following agency procedures and operations, as well as general management of technical support staff and overseeing customer service operations. How You Will Contribute: Co-ordinate account servicing activities with Account Executives, Assistant Account Executives, Marketing Director and Technical Assistants. Monitor job performance and workflow of Account Executives, Assistant Account Executives, Marketing Director, and Technical Assistants and eliminate backlogs . Conduct annual performance reviews of Account Executives, Assistant Account Executives, Marketing Director, and Technical Assistants. Recruit, interview and hire Commercial Lines Account Executives, Assistant Account Executives, Marketing Directors and Technical Assistants. Communicate to staff about changes procedures and changes in Company programs. Maintain and revise Commercial Lines Procedures manual as necessary. Assign new business accounts to Account Executives. Handle a book of business Monitor renewals/expirations weekly Assist on major commercial accounts, difficult renewal and complicated tasks. Support full utilization of automation to ensure efficient operations and maintain standards of operation to ensure maximum use of the system and accuracy of information. Perform Semi Annual Quality Control audits on Commercial accounts and report to Quality Control Liaison. Facilitate, monitor and implement agency business plan for Department to assist meeting of Agency goals for profitability and growth, and renewal retention. Oversee education, training and development programs to increase staff capability and agency expertise . Promote open communication and high morale within the department . Provide in-house technical answers to all producers and staff on technical insurance issues and coverage and solve account specific problems. Perform other duties as assigned. Licenses and Certifications: Florida 220 Property and Casualty license Skills & Experience to Be Successful:
Ability to maintain a high level of responsibility Oral and Written Communication skills Proficient with Microsoft Office products and accounting software Technical knowledge of standard ISO products, non-traditional lines of coverage, excess and surplus lines, manuscript policies, and endorsements. Prior management experience and/or prior experience as Account Executive/ Customer Service Representative. Understanding of agency operations. Effective communication skills, organizational skills, and ability to respond to requests effectively and efficiently. Ability to plan and instruct staff members on appropriate information . Knowledge of agency software. We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits
: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits
: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness
: Free Mental Health &Enhanced Advocacy Services Beyond Benefits
: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Welcome
We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. About Us
Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. If you are an existing Brown & Brown teammate, please
click here
to apply to a job on our internal career site.
#J-18808-Ljbffr
is seeking a
Commercial Lines Leader
t o join our growing team in
FT. Myers, FL! The Commercial Lines Leader is responsible for managing the workflow procedures within the Commercial Lines department and overseeing that day to day operations is following agency procedures and operations, as well as general management of technical support staff and overseeing customer service operations. How You Will Contribute: Co-ordinate account servicing activities with Account Executives, Assistant Account Executives, Marketing Director and Technical Assistants. Monitor job performance and workflow of Account Executives, Assistant Account Executives, Marketing Director, and Technical Assistants and eliminate backlogs . Conduct annual performance reviews of Account Executives, Assistant Account Executives, Marketing Director, and Technical Assistants. Recruit, interview and hire Commercial Lines Account Executives, Assistant Account Executives, Marketing Directors and Technical Assistants. Communicate to staff about changes procedures and changes in Company programs. Maintain and revise Commercial Lines Procedures manual as necessary. Assign new business accounts to Account Executives. Handle a book of business Monitor renewals/expirations weekly Assist on major commercial accounts, difficult renewal and complicated tasks. Support full utilization of automation to ensure efficient operations and maintain standards of operation to ensure maximum use of the system and accuracy of information. Perform Semi Annual Quality Control audits on Commercial accounts and report to Quality Control Liaison. Facilitate, monitor and implement agency business plan for Department to assist meeting of Agency goals for profitability and growth, and renewal retention. Oversee education, training and development programs to increase staff capability and agency expertise . Promote open communication and high morale within the department . Provide in-house technical answers to all producers and staff on technical insurance issues and coverage and solve account specific problems. Perform other duties as assigned. Licenses and Certifications: Florida 220 Property and Casualty license Skills & Experience to Be Successful:
Ability to maintain a high level of responsibility Oral and Written Communication skills Proficient with Microsoft Office products and accounting software Technical knowledge of standard ISO products, non-traditional lines of coverage, excess and surplus lines, manuscript policies, and endorsements. Prior management experience and/or prior experience as Account Executive/ Customer Service Representative. Understanding of agency operations. Effective communication skills, organizational skills, and ability to respond to requests effectively and efficiently. Ability to plan and instruct staff members on appropriate information . Knowledge of agency software. We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits
: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits
: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness
: Free Mental Health &Enhanced Advocacy Services Beyond Benefits
: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Welcome
We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. About Us
Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. If you are an existing Brown & Brown teammate, please
click here
to apply to a job on our internal career site.
#J-18808-Ljbffr