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MountainView Medical Group

Manager, Operations

MountainView Medical Group, Las Cruces, New Mexico, United States, 88005

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MountainView Regional Medical Center Get AI-powered advice on this job and more exclusive features. Job Summary

The Operations Manager is responsible for optimizing processes, managing resources, ensuring quality control, developing strategies, and leading teams to achieve organizational goals. The Operations Manager provides direct supervision of a department or departments including hiring, discipline, completion of performance reviews and other supervisory functions. Coordinates scheduling, staffing and operations of the department(s), including, but not limited to directing the daily workflows, overseeing quality, measuring performance, enforcing policies and standard processes, etc. Job Summary

The Operations Manager is responsible for optimizing processes, managing resources, ensuring quality control, developing strategies, and leading teams to achieve organizational goals. The Operations Manager provides direct supervision of a department or departments including hiring, discipline, completion of performance reviews and other supervisory functions. Coordinates scheduling, staffing and operations of the department(s), including, but not limited to directing the daily workflows, overseeing quality, measuring performance, enforcing policies and standard processes, etc.

Essential Functions

Supervises staff and oversees daily operations of the department(s). Sets goals and objectives for the team Delegates tasks and assignments to team members Provides guidance and support to team members. Monitors performance and provides ongoing feedback to team members. Handles customer/patient inquiries and resolves issues Manages budgets and resources effectively Routinely analyzes department operations for opportunities to improve service, quality and/or efficiency Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Bachelor's Degree in management or health related field required Master's Degree in management or health related field preferred 1-2 years progressive leadership experience preferred 2-4 years supervisory experience preferred

Knowledge, Skills And Abilities

Advanced communication skills used to lead a team. Able to prioritize and execute tasks Resolves staffing issues by receiving and analyzing staffing requests and concerns. Resolves customer dissatisfactions by investigating complaints; identifying solutions. Ability to exercise sound judgment in making critical decisions Collaborates with cross-functional departments to analyze trends and develop best business practice policies and standards to drive internal and external department budgets and improve patient care. Ability to be flexible to meet business demands. Helps others manage departmental changes.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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