Ziply Fiber
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Colocation Operations Manager
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Ziply Fiber 1 day ago Be among the first 25 applicants Join to apply for the
Colocation Operations Manager
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Ziply Fiber Get AI-powered advice on this job and more exclusive features. This range is provided by Ziply Fiber. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$106,054.00/yr - $149,233.00/yr Direct message the job poster from Ziply Fiber At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals. We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences. We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention. Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers. Innovation and Improvement: We always look for ways to make the experiences of our customers and each other better. Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation. Job Summary The Manager, Colocation Operations leads the Colocation Operations team and drives the design, implementation, and management of Ziply Fibers colocation facilities and services. This role is responsible for developing and enforcing operational standards, documenting infrastructure, and overseeing colocation-related projects across the Ziply portfolio. This position plays a key role in cross-functional collaborationsupporting sales teams with engineering insight, guiding customer deployments, and maintaining high service quality for both internal and external stakeholders. The ideal candidate is a skilled project manager with experience managing multiple vendors, a strong customer service mindset, and the ability to deliver thorough and consistent documentation. Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. Oversee and lead the Colocation Operations team Design Colocation facilities, including power distribution, environmental / mechanical requirements, cabinet/rack layout, conveyance, security, access. Create / maintain documentation for Colocation infrastructure, facilities, and customers. Work as part of a team to develop new standards for Colocation and to apply standards across new builds and existing facilities to create and maintain consistency across Colocation offering. Perform site visits and surveys as needed. Manage multiple projects simultaneously on schedule and with in budget. Manage maintenance requirements and activities in Colocation facilities and with Colocation specific infrastructure. Work with NOC to define / improve Colocation related customer notifications. Work with Physical Security team to define, document and implement physical security policies / procedures. Work with internal teams to manage new installs, customer deployments, circuit turn Develop and spearhead new initiatives across legacy applications and manage new deployment projects throughout Ziply portfolio. Work with Ziply Sales teams to support new customer requisition and provide customer tours quotes, support as needed. Perform other duties as required to support the business and evolving organization. Qualifications: High School Diploma or GED required. A minimum of ten (10) years of related Datacenter / Colocation / Telecommunications industry experience required. A minimum of five (5) years of Technical Project Management experience required. Demonstrated leadership skills at equivalent or similar level of responsibility. Expertise in the operations of critical MEP infrastructure, including UPS Systems, DC Power plants, emergency generators, various critical cooling systems and controls, computer room air handlers and air conditioners, and electrical distribution. Intermediate knowledge of networking and IP addressing for enabling and interfacing with network enabled devices. A comprehensive understanding of critical environment management and the challenges of multitenant datacenter colocation occupancy. Ability to: o Manage multiple complex projects simultaneously. o Estimate cost of customer installations. o Analyze and interpret complex project documents such as AutoCAD, Visio and PDF. o Analyze and propose solutions with limited information. o Interpret instructions furnished in written, oral, diagram or schedule form. o Adhere to Local and Federal regulations and company policies. Experience developing operating and maintenance standards and project tracking/management documents. Proficient in using Microsoft office tools like Excel, PowerPoint and Word and drawing programs such as AutoCAD, Bluebeam, and Visio. Must have and maintain a valid drivers license, auto insurance, and satisfactory driving record. Must complete a pre-employment drug screening. Knowledge, Skills, and Abilities: Ability to handle multiple activities simultaneously, remain flexible and maintain ones composure in complex stressful situations. Ability to provide excellent customer service. Ability to manage and analyze budgets, estimates and expenses required. Strong attention to detail and problem-solving skills are required. Valid drivers license with a satisfactory driving record. Must be a self-starter with the ability to work with minimal supervision. Excellent time management skills and ability to adjust and prioritize quickly. Ability to work independently, or work effectively as part of a team to meet critical deadlines. Excellent troubleshooting and analytical skills required. Excellent time management skills and ability to prioritize. Excellent verbal and written communications skills to effectively communicate on sensitive and complex issues with all levels within the organization and with customers and vendors. Strong attention to detail, and organizational skills. Ability to adjust to rapidly changing priorities and schedules. Ability to work flexible hours, including nights and weekends, as well as on call. Ability to travel. Work Authorization Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for lifting and moving up to 50 pounds, standing for 50 to 70 percent of the time, and working at elevated heights such as towers and rooftops. The position may require exposure to dust, dirt, noise, insects, and cleaning solutions, as well as working outdoors in various weather conditions at any time of day or night. Duties may also involve working in proximity to power lines and electrical equipment. Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting. At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests. Diverse Workforce / EEO Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status. Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening. Ziply Fiber is a drug free workplace. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology and Engineering Industries
Telecommunications Referrals increase your chances of interviewing at Ziply Fiber by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid paternity leave Paid maternity leave Disability insurance Get notified when a new job is posted. Sign in to set job alerts for Operations Manager roles.
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Colocation Operations Manager
role at
Ziply Fiber 1 day ago Be among the first 25 applicants Join to apply for the
Colocation Operations Manager
role at
Ziply Fiber Get AI-powered advice on this job and more exclusive features. This range is provided by Ziply Fiber. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$106,054.00/yr - $149,233.00/yr Direct message the job poster from Ziply Fiber At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals. We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences. We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention. Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers. Innovation and Improvement: We always look for ways to make the experiences of our customers and each other better. Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation. Job Summary The Manager, Colocation Operations leads the Colocation Operations team and drives the design, implementation, and management of Ziply Fibers colocation facilities and services. This role is responsible for developing and enforcing operational standards, documenting infrastructure, and overseeing colocation-related projects across the Ziply portfolio. This position plays a key role in cross-functional collaborationsupporting sales teams with engineering insight, guiding customer deployments, and maintaining high service quality for both internal and external stakeholders. The ideal candidate is a skilled project manager with experience managing multiple vendors, a strong customer service mindset, and the ability to deliver thorough and consistent documentation. Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. Oversee and lead the Colocation Operations team Design Colocation facilities, including power distribution, environmental / mechanical requirements, cabinet/rack layout, conveyance, security, access. Create / maintain documentation for Colocation infrastructure, facilities, and customers. Work as part of a team to develop new standards for Colocation and to apply standards across new builds and existing facilities to create and maintain consistency across Colocation offering. Perform site visits and surveys as needed. Manage multiple projects simultaneously on schedule and with in budget. Manage maintenance requirements and activities in Colocation facilities and with Colocation specific infrastructure. Work with NOC to define / improve Colocation related customer notifications. Work with Physical Security team to define, document and implement physical security policies / procedures. Work with internal teams to manage new installs, customer deployments, circuit turn Develop and spearhead new initiatives across legacy applications and manage new deployment projects throughout Ziply portfolio. Work with Ziply Sales teams to support new customer requisition and provide customer tours quotes, support as needed. Perform other duties as required to support the business and evolving organization. Qualifications: High School Diploma or GED required. A minimum of ten (10) years of related Datacenter / Colocation / Telecommunications industry experience required. A minimum of five (5) years of Technical Project Management experience required. Demonstrated leadership skills at equivalent or similar level of responsibility. Expertise in the operations of critical MEP infrastructure, including UPS Systems, DC Power plants, emergency generators, various critical cooling systems and controls, computer room air handlers and air conditioners, and electrical distribution. Intermediate knowledge of networking and IP addressing for enabling and interfacing with network enabled devices. A comprehensive understanding of critical environment management and the challenges of multitenant datacenter colocation occupancy. Ability to: o Manage multiple complex projects simultaneously. o Estimate cost of customer installations. o Analyze and interpret complex project documents such as AutoCAD, Visio and PDF. o Analyze and propose solutions with limited information. o Interpret instructions furnished in written, oral, diagram or schedule form. o Adhere to Local and Federal regulations and company policies. Experience developing operating and maintenance standards and project tracking/management documents. Proficient in using Microsoft office tools like Excel, PowerPoint and Word and drawing programs such as AutoCAD, Bluebeam, and Visio. Must have and maintain a valid drivers license, auto insurance, and satisfactory driving record. Must complete a pre-employment drug screening. Knowledge, Skills, and Abilities: Ability to handle multiple activities simultaneously, remain flexible and maintain ones composure in complex stressful situations. Ability to provide excellent customer service. Ability to manage and analyze budgets, estimates and expenses required. Strong attention to detail and problem-solving skills are required. Valid drivers license with a satisfactory driving record. Must be a self-starter with the ability to work with minimal supervision. Excellent time management skills and ability to adjust and prioritize quickly. Ability to work independently, or work effectively as part of a team to meet critical deadlines. Excellent troubleshooting and analytical skills required. Excellent time management skills and ability to prioritize. Excellent verbal and written communications skills to effectively communicate on sensitive and complex issues with all levels within the organization and with customers and vendors. Strong attention to detail, and organizational skills. Ability to adjust to rapidly changing priorities and schedules. Ability to work flexible hours, including nights and weekends, as well as on call. Ability to travel. Work Authorization Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for lifting and moving up to 50 pounds, standing for 50 to 70 percent of the time, and working at elevated heights such as towers and rooftops. The position may require exposure to dust, dirt, noise, insects, and cleaning solutions, as well as working outdoors in various weather conditions at any time of day or night. Duties may also involve working in proximity to power lines and electrical equipment. Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting. At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests. Diverse Workforce / EEO Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status. Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening. Ziply Fiber is a drug free workplace. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology and Engineering Industries
Telecommunications Referrals increase your chances of interviewing at Ziply Fiber by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid paternity leave Paid maternity leave Disability insurance Get notified when a new job is posted. Sign in to set job alerts for Operations Manager roles.
Global Operations Manager (Country Launch)
Everett, WA $115,182.00-$143,978.00 1 day ago Redmond, WA $110,000.00-$120,000.00 1 week ago Starlink Enterprise Fleet Manager (Aviation)
Redmond, WA $100,000.00-$125,000.00 2 weeks ago Everett, WA $130,000.00-$160,000.00 2 weeks ago Everett, WA $145,000.00-$185,000.00 1 day ago Redmond, WA $132,560.00-$198,840.00 4 days ago Everett, WA $120,000.00-$150,000.00 5 days ago Redmond, WA $90,000.00-$120,000.00 3 weeks ago Everett, WA $105,000.00-$125,000.00 4 days ago Production Operations Manager, Project Kuiper
Kirkland, WA $133,900.00-$231,400.00 4 days ago Operations Manager - Military Veterans Encouraged to Apply
Arlington, WA $81,900.00-$150,100.00 2 weeks ago Director of Procurement & Contracts DBLO
Everett, WA $133,860.00-$167,325.00 2 weeks ago International Infrastructure Operations Manager (Starlink)
Redmond, WA $110,000.00-$145,000.00 1 week ago Edmonds, WA $60,000.00-$80,000.00 2 weeks ago Edmonds, WA $8,837.38-$11,842.48 1 month ago Assistant Service Operations Manager - Night Shift
Lynnwood, WA $131,747.20-$171,225.59 3 weeks ago Bothell, WA $108,080.00-$148,610.00 3 weeks ago Everett, WA $57,200.00-$67,300.00 10 months ago Manager, Material Planning (Starlink Supply Chain)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr