24 Seven Talent
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Base pay range
$130,000.00/yr - $150,000.00/yr Additional compensation types
Annual Bonus Direct message the job poster from 24 Seven Talent Ecommerce Manager - Manhattan Based - No Relocations Reports to:
Sr, Director, Omni-Channel & Digital Strategy Location:
New York, NY Position Overview The
E-Commerce Manager
is the engine behind our client’s Shopify-powered storefront, responsible for day-to-day site operations, cross-channel inventory accuracy, and a customer journey that feels as bespoke as our tailoring. Working hand-in-hand with merchandising, marketing, planning, international partners and store teams, you’ll turn digital touchpoints into revenue while keeping the brand’s luxury standards front-and-center. Core Responsibilities Website Management & Optimization Liaise with our development partner (XY) to keep the site fast, secure, and bug-free. Perform daily site QA—checking navigation, product pages, checkout, and mobile responsiveness. Run A/B tests and recommend UX enhancements to improve conversion rate and average order value. Monitor real-time inventory feeds between Shopify, ERP, and POS systems; reconcile discrepancies. Partner with Planning to time new-season drops, restocks, and end-of-season markdowns. Arrange collections, product hierarchy, and homepage storytelling to spotlight key fabrics, trends, and bestsellers. Uphold brand-approved photography, copy, and packaging guidelines so every unboxing feels premium. Customer Experience & Service Standards Define e-commerce service SLAs (response times, returns windows, packaging cues) and train store GMs and Customer Care on execution. Own the returns and exchange flow—self-service portal, refunds, and root-cause analysis to reduce churn. Track daily/weekly KPIs (traffic, CVR, AOV, RMA rate, CLV) and surface insights to leadership. Troubleshoot data or integration hiccups with internal IT and external developers. Cross-Functional Collaboration Align site calendars with Marketing and Creative for product launches, email drops, and social campaigns. Coordinate with PR on landing pages for editorial features, capsule collections, and influencer activations. SEO & Paid Media Support Manage agency partners on SEO technical audits, keyword strategy, and on-page optimization. Supply landing-page assets and product feeds for SEM, paid social, and retargeting campaigns. Oversee end-to-end seasonal product copy creation Manage the development of clear and compelling product copy for each new season, including accurate item names, detailed color descriptions, and persuasive product descriptions. Collaborate with merchandising and design teams to ensure all copy aligns with brand voice, seasonal themes, and marketing objectives. Review, edit, and finalize all product copy to ensure accuracy, consistency, and SEO best practices for optimal online performance. Lead and coordinate e-commerce photo shoots Plan, organize, and execute e-commerce photo shoots to deliver high-quality product imagery that meets brand standards. Serve as the primary liaison with the photography team and creative directors, providing shot lists. Co-manage the monthly marketing and communications calendar Develop and maintain a comprehensive marketing calendar that integrates email newsletters, social media campaigns, and other digital initiatives. Collaborate with the marketing team to conceptualize engaging content themes and promotional strategies, ensuring alignment with seasonal product priorities. Qualifications & Skills 5+ years managing a fashion or luxury e-commerce site (Shopify Plus strongly preferred). Deep understanding of order-management systems, 3PL or store-fulfillment workflows, and reverse logistics. Proficiency with Google Analytics (GA4), Shopify analytics, Excel/Google Sheets, and basic HTML/CSS. Proven record of boosting conversion rates and lowering return rates through data-driven decisions. Excellent project-management, communication, and cross-department collaboration skills. Hands-on experience executing SEO/SEM tactics and email-marketing calendars. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Retail Luxury Goods and Jewelry and Retail Referrals increase your chances of interviewing at 24 Seven Talent by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid maternity leave Get notified about new Ecommerce Manager jobs in
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#J-18808-Ljbffr
$130,000.00/yr - $150,000.00/yr Additional compensation types
Annual Bonus Direct message the job poster from 24 Seven Talent Ecommerce Manager - Manhattan Based - No Relocations Reports to:
Sr, Director, Omni-Channel & Digital Strategy Location:
New York, NY Position Overview The
E-Commerce Manager
is the engine behind our client’s Shopify-powered storefront, responsible for day-to-day site operations, cross-channel inventory accuracy, and a customer journey that feels as bespoke as our tailoring. Working hand-in-hand with merchandising, marketing, planning, international partners and store teams, you’ll turn digital touchpoints into revenue while keeping the brand’s luxury standards front-and-center. Core Responsibilities Website Management & Optimization Liaise with our development partner (XY) to keep the site fast, secure, and bug-free. Perform daily site QA—checking navigation, product pages, checkout, and mobile responsiveness. Run A/B tests and recommend UX enhancements to improve conversion rate and average order value. Monitor real-time inventory feeds between Shopify, ERP, and POS systems; reconcile discrepancies. Partner with Planning to time new-season drops, restocks, and end-of-season markdowns. Arrange collections, product hierarchy, and homepage storytelling to spotlight key fabrics, trends, and bestsellers. Uphold brand-approved photography, copy, and packaging guidelines so every unboxing feels premium. Customer Experience & Service Standards Define e-commerce service SLAs (response times, returns windows, packaging cues) and train store GMs and Customer Care on execution. Own the returns and exchange flow—self-service portal, refunds, and root-cause analysis to reduce churn. Track daily/weekly KPIs (traffic, CVR, AOV, RMA rate, CLV) and surface insights to leadership. Troubleshoot data or integration hiccups with internal IT and external developers. Cross-Functional Collaboration Align site calendars with Marketing and Creative for product launches, email drops, and social campaigns. Coordinate with PR on landing pages for editorial features, capsule collections, and influencer activations. SEO & Paid Media Support Manage agency partners on SEO technical audits, keyword strategy, and on-page optimization. Supply landing-page assets and product feeds for SEM, paid social, and retargeting campaigns. Oversee end-to-end seasonal product copy creation Manage the development of clear and compelling product copy for each new season, including accurate item names, detailed color descriptions, and persuasive product descriptions. Collaborate with merchandising and design teams to ensure all copy aligns with brand voice, seasonal themes, and marketing objectives. Review, edit, and finalize all product copy to ensure accuracy, consistency, and SEO best practices for optimal online performance. Lead and coordinate e-commerce photo shoots Plan, organize, and execute e-commerce photo shoots to deliver high-quality product imagery that meets brand standards. Serve as the primary liaison with the photography team and creative directors, providing shot lists. Co-manage the monthly marketing and communications calendar Develop and maintain a comprehensive marketing calendar that integrates email newsletters, social media campaigns, and other digital initiatives. Collaborate with the marketing team to conceptualize engaging content themes and promotional strategies, ensuring alignment with seasonal product priorities. Qualifications & Skills 5+ years managing a fashion or luxury e-commerce site (Shopify Plus strongly preferred). Deep understanding of order-management systems, 3PL or store-fulfillment workflows, and reverse logistics. Proficiency with Google Analytics (GA4), Shopify analytics, Excel/Google Sheets, and basic HTML/CSS. Proven record of boosting conversion rates and lowering return rates through data-driven decisions. Excellent project-management, communication, and cross-department collaboration skills. Hands-on experience executing SEO/SEM tactics and email-marketing calendars. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Retail Luxury Goods and Jewelry and Retail Referrals increase your chances of interviewing at 24 Seven Talent by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid maternity leave Get notified about new Ecommerce Manager jobs in
New York, NY . New York, NY $100,000.00-$146,000.00 15 hours ago New York City Metropolitan Area 1 day ago Brooklyn, NY $65,000.00-$90,000.00 1 week ago New York City Metropolitan Area 6 days ago New York, NY $73,910.00-$116,380.00 1 day ago Associate Manager, eRetail & Digital Marketplaces
New York City Metropolitan Area 1 week ago Englewood Cliffs, NJ $150,000.00-$175,000.00 1 week ago Manhattan, NY $90,000.00-$115,000.00 2 months ago Brooklyn, NY $64,350.00-$70,000.00 1 week ago New York, NY $98,000.00-$140,000.00 1 week ago New York City Metropolitan Area $85,000.00-$110,000.00 1 week ago New York, NY $120,000.00-$176,000.00 1 day ago New York, NY $110,000.00-$125,000.00 14 hours ago New York, NY $115,000.00-$135,000.00 2 weeks ago New York, NY $145,000.00-$170,000.00 1 week ago Bronx, NY $50,000.00-$55,000.00 1 month ago New York, NY $22,000.00-$94,000.00 1 week ago New York, NY $100,000.00-$120,000.00 1 week ago New York, NY $73,910.00-$116,380.00 6 days ago New York, NY $22,000.00-$94,000.00 1 week ago Retail Sales & Marketing Manager @ Half Magic Beauty
New York, NY $120,000.00-$150,000.00 2 weeks ago E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)
E-Commerce Manager - Amazon & Marketplaces
New York City Metropolitan Area $90,000.00-$105,000.00 2 weeks ago New York, NY $90,000.00-$110,000.00 1 week ago Manager, Commerce Data Quality Lead (DQL)
New York, NY $98,400.00-$140,200.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr