CLS Health
Join to apply for the
Front Desk Operations Manager
role at
CLS Health 1 day ago Be among the first 25 applicants Join to apply for the
Front Desk Operations Manager
role at
CLS Health About CLS Health
At CLS Health, we are redefining healthcare delivery. As Houston’s largest physician-owned, physician-led healthcare system, our mission is to provide patient-centered care through innovation and operational excellence. With over 200 providers in 35+ locations and over 50 specialties, we’re building a scalable healthcare system that empowers physicians and delivers unmatched quality and access for patients. Description
About CLS Health
At CLS Health, we are redefining healthcare delivery. As Houston’s largest physician-owned, physician-led healthcare system, our mission is to provide patient-centered care through innovation and operational excellence. With over 200 providers in 35+ locations and over 50 specialties, we’re building a scalable healthcare system that empowers physicians and delivers unmatched quality and access for patients.
We Are Looking For
The
Front Desk Operations Manager
plays a key leadership role in our practice, overseeing all front desk activities to ensure smooth patient intake, high-quality service delivery, and efficient administrative workflow. This position requires a proactive leader with strong business planning and strategic execution abilities, along with a commitment to operational excellence and patient satisfaction.
Responsibilities
Manage day-to-day front desk operations, including appointment scheduling, check-in/check-out, patient inquiries, and communications. Develop and implement front office policies, SOPs, and performance metrics to ensure efficiency and compliance. Collaborate with clinical, billing, and administrative departments to improve interdepartmental workflow. Monitor and analyze patient access metrics (no-show rates, wait times, scheduling efficiency) and drive improvements. Identify and lead initiatives for process improvement and operational excellence. Oversee and ensure the accuracy of benefits eligibility checks, insurance verifications, referrals, and prior authorizations. Monitor and resolve first-pass denials by coordinating with clinical and billing teams. Support clean claims submission by ensuring front-end accuracy in data entry and documentation. Collaborate with the billing department to reconcile registration discrepancies and improve cash flow. Lead optimization and daily use of eClinicalWorks (eCW) for scheduling, patient records, and front desk workflow. Train staff on system updates, workflows, and troubleshooting within the eCW environment. Leverage reports and analytics from eCW and RCM systems to guide team performance and decision-making. Travel to other CLS Health Locations as needed Performs related duties as required.
Why You’ll Love Working With Us
Competitive salary Quarterly performance bonuses Supportive team culture Real opportunities for professional development and career growth
Full Benefits Package Including
401(k) with company match Medical, Dental, Vision, and Life Insurance Paid time off Disability insurance
Requirements
3–5 years of experience in a healthcare front office or medical administrative leadership role. Strong knowledge of Revenue Cycle Management (RCM), including benefits eligibility, prior authorizations, referrals, and denials. Experience with eClinicalWorks (eCW) strongly preferred. Demonstrated strategic planning and execution capabilities. Excellent interpersonal and leadership skills with the ability to motivate and lead a diverse team. Solid understanding of HIPAA and healthcare compliance standards.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at CLS Health by 2x Get notified about new Operations Manager jobs in
Webster, TX . Houston, TX $120,000.00-$135,000.00 1 day ago Senior Operations Manager - Energy Solutions
Houston, TX $80,000.00-$90,000.00 4 weeks ago Houston, TX $80,000.00-$120,000.00 1 day ago Houston, TX $60,000.00-$80,000.00 1 week ago Houston, TX $160,000.00-$175,000.00 2 weeks ago Baytown, TX $80,000.00-$95,000.00 1 day ago Houston, TX $75,000.00-$95,000.00 1 day ago Houston, TX $80,000.00-$90,000.00 3 weeks ago Webster, TX $58,656.00-$71,000.00 1 week ago Houston, TX $85,000.00-$95,000.00 1 week ago Sr Operations Manager - Early Out Services
Pasadena, TX $120,000.00-$130,000.00 2 days ago Houston, TX $80,000.00-$100,000.00 5 hours ago Ocean and Air Freight Operations Director or Senior Manager
Houston, TX $120,000.00-$163,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Front Desk Operations Manager
role at
CLS Health 1 day ago Be among the first 25 applicants Join to apply for the
Front Desk Operations Manager
role at
CLS Health About CLS Health
At CLS Health, we are redefining healthcare delivery. As Houston’s largest physician-owned, physician-led healthcare system, our mission is to provide patient-centered care through innovation and operational excellence. With over 200 providers in 35+ locations and over 50 specialties, we’re building a scalable healthcare system that empowers physicians and delivers unmatched quality and access for patients. Description
About CLS Health
At CLS Health, we are redefining healthcare delivery. As Houston’s largest physician-owned, physician-led healthcare system, our mission is to provide patient-centered care through innovation and operational excellence. With over 200 providers in 35+ locations and over 50 specialties, we’re building a scalable healthcare system that empowers physicians and delivers unmatched quality and access for patients.
We Are Looking For
The
Front Desk Operations Manager
plays a key leadership role in our practice, overseeing all front desk activities to ensure smooth patient intake, high-quality service delivery, and efficient administrative workflow. This position requires a proactive leader with strong business planning and strategic execution abilities, along with a commitment to operational excellence and patient satisfaction.
Responsibilities
Manage day-to-day front desk operations, including appointment scheduling, check-in/check-out, patient inquiries, and communications. Develop and implement front office policies, SOPs, and performance metrics to ensure efficiency and compliance. Collaborate with clinical, billing, and administrative departments to improve interdepartmental workflow. Monitor and analyze patient access metrics (no-show rates, wait times, scheduling efficiency) and drive improvements. Identify and lead initiatives for process improvement and operational excellence. Oversee and ensure the accuracy of benefits eligibility checks, insurance verifications, referrals, and prior authorizations. Monitor and resolve first-pass denials by coordinating with clinical and billing teams. Support clean claims submission by ensuring front-end accuracy in data entry and documentation. Collaborate with the billing department to reconcile registration discrepancies and improve cash flow. Lead optimization and daily use of eClinicalWorks (eCW) for scheduling, patient records, and front desk workflow. Train staff on system updates, workflows, and troubleshooting within the eCW environment. Leverage reports and analytics from eCW and RCM systems to guide team performance and decision-making. Travel to other CLS Health Locations as needed Performs related duties as required.
Why You’ll Love Working With Us
Competitive salary Quarterly performance bonuses Supportive team culture Real opportunities for professional development and career growth
Full Benefits Package Including
401(k) with company match Medical, Dental, Vision, and Life Insurance Paid time off Disability insurance
Requirements
3–5 years of experience in a healthcare front office or medical administrative leadership role. Strong knowledge of Revenue Cycle Management (RCM), including benefits eligibility, prior authorizations, referrals, and denials. Experience with eClinicalWorks (eCW) strongly preferred. Demonstrated strategic planning and execution capabilities. Excellent interpersonal and leadership skills with the ability to motivate and lead a diverse team. Solid understanding of HIPAA and healthcare compliance standards.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at CLS Health by 2x Get notified about new Operations Manager jobs in
Webster, TX . Houston, TX $120,000.00-$135,000.00 1 day ago Senior Operations Manager - Energy Solutions
Houston, TX $80,000.00-$90,000.00 4 weeks ago Houston, TX $80,000.00-$120,000.00 1 day ago Houston, TX $60,000.00-$80,000.00 1 week ago Houston, TX $160,000.00-$175,000.00 2 weeks ago Baytown, TX $80,000.00-$95,000.00 1 day ago Houston, TX $75,000.00-$95,000.00 1 day ago Houston, TX $80,000.00-$90,000.00 3 weeks ago Webster, TX $58,656.00-$71,000.00 1 week ago Houston, TX $85,000.00-$95,000.00 1 week ago Sr Operations Manager - Early Out Services
Pasadena, TX $120,000.00-$130,000.00 2 days ago Houston, TX $80,000.00-$100,000.00 5 hours ago Ocean and Air Freight Operations Director or Senior Manager
Houston, TX $120,000.00-$163,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr