Amazon Web Services (AWS)
Cloud Technical Account Manager , WWPS US DEF/INTEL
Amazon Web Services (AWS), Arlington, Virginia, United States, 22201
Cloud Technical Account Manager , WWPS US DEF/INTEL
Join to apply for the
Cloud Technical Account Manager , WWPS US DEF/INTEL
role at
Amazon Web Services (AWS) Cloud Technical Account Manager , WWPS US DEF/INTEL
2 weeks ago Be among the first 25 applicants Join to apply for the
Cloud Technical Account Manager , WWPS US DEF/INTEL
role at
Amazon Web Services (AWS) Description
Sales, Marketing and Global Services (SMGS) Description
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.
A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!
About The Team
Why AWS?
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
Must be eligible to access and support AWS GovCloud. Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience. 2+ years of technical engineering experience Experience in Information Technology operations
Preferred Qualifications
Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions Internal enterprise or external customer-facing experience as a technical lead Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) Experience in a 24x7 operational services or support environment Experience with AWS services and/or other cloud offerings Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
- Amazon Web Services, Inc.
Job ID: A2852079 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology, Consulting, and Engineering Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x Sign in to set job alerts for “Technical Account Manager” roles.
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#J-18808-Ljbffr
Join to apply for the
Cloud Technical Account Manager , WWPS US DEF/INTEL
role at
Amazon Web Services (AWS) Cloud Technical Account Manager , WWPS US DEF/INTEL
2 weeks ago Be among the first 25 applicants Join to apply for the
Cloud Technical Account Manager , WWPS US DEF/INTEL
role at
Amazon Web Services (AWS) Description
Sales, Marketing and Global Services (SMGS) Description
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.
A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!
About The Team
Why AWS?
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
Must be eligible to access and support AWS GovCloud. Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience. 2+ years of technical engineering experience Experience in Information Technology operations
Preferred Qualifications
Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions Internal enterprise or external customer-facing experience as a technical lead Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) Experience in a 24x7 operational services or support environment Experience with AWS services and/or other cloud offerings Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
- Amazon Web Services, Inc.
Job ID: A2852079 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology, Consulting, and Engineering Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x Sign in to set job alerts for “Technical Account Manager” roles.
Senior Technical Account Manager, Federal (Penetration Testing)
Technical Account Manager, Public Sector
Sr. Technical Account Manager, Public Sector
Technical Account Manager, National Security, National Security - ES US-ADC
Arlington, VA $118,200.00-$204,300.00 1 week ago Technical Account Manager, National Security, National Security - ES US-ADC
Herndon, VA $118,200.00-$204,300.00 5 days ago Technical Account Manager, National Security, National Security - ES US-ADC
Jessup, MD $118,200.00-$204,300.00 2 weeks ago Washington DC-Baltimore Area $100,000.00-$125,000.00 1 day ago Bethesda, MD $85,000.00-$105,000.00 3 months ago Federal Solutions Architect - Sales [JOB ID 20250604]
Maryland, United States $85,100.00-$185,300.00 1 day ago Arlington, VA $72,000.00-$154,000.00 2 weeks ago Washington, DC $85,100.00-$185,300.00 1 day ago Manager, Customer Success (Mid-Market, GovCon)
Dulles Town Center, VA $113,800.00-$133,910.00 3 weeks ago District of Columbia, United States 2 weeks ago Bethesda, MD $70,000.00-$80,000.00 8 hours ago Senior Customer Success Manager , Consumables
Manager of Customer Experience & Success
Herndon, VA $154,880.00-$222,640.00 2 weeks ago Arlington, VA $52,400.00-$112,000.00 6 days ago Washington, DC $102,820.00-$121,670.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr