Gables Residential
Maintenance Training and Performance Manager
Gables Residential, Houston, Texas, United States, 77246
Maintenance Training and Performance Manager
Join to apply for the
Maintenance Training and Performance Manager
role at
Gables Residential Maintenance Training and Performance Manager
1 day ago Be among the first 25 applicants Join to apply for the
Maintenance Training and Performance Manager
role at
Gables Residential Get AI-powered advice on this job and more exclusive features. Gables Residential has an exciting opportunity to join our team leading the training and performance for our maintenance team members nationally. This position may be based in Dallas, Atlanta, Houston, or Washington DC Metro based on candidate preference. Previous experience in Apartment Maintenance Training or Regional Maintenance Operations is required for this role. Training & Development responsibilities include designing, implementing, and maintaining comprehensive and ongoing maintenance training programs that support onsite staff’s continuous growth and development; conducting in-person and virtual training sessions on maintenance and preventive techniques, customer service, fair housing, compliance, systems, operational best practices, and other topics; conducting certification training sessions for required certifications such as EPA-608, CPO, and others; creating or converting training plans into engaging and effective training experiences; collaborating with facilities maintenance leadership to identify training needs based on performance trends, customer experience, property audits, industry standards, and other metrics; rapidly developing training materials including manuals, e-learning modules, job aids, and micro-learning; and evaluating training effectiveness through feedback, assessments, and operational KPIs. Performance Management duties include monitoring and analyzing key property performance metrics such as occupancy, maintenance performance, property performance, resident satisfaction, and revenue generation; partnering with Regional Service Managers and leadership to identify opportunities for improvement and develop action plans; monitoring performance data and metrics to create and enact improvement plans and recognize exceptional performance; conducting property visits to assess operational performance and provide coaching; supporting rollout of initiatives and creating post-deployment communication plans to ensure successful implementation and alignment of ongoing training. Qualifications include 5+ years of experience in property maintenance management, training, or facilities management within multifamily housing; strong knowledge of apartment operations, budgeting, and compliance; strong leadership and communication skills; proficiency in training development and performance management; exceptional presentation, facilitation, and communication skills; Workday and Workday Learning experience preferred; strong knowledge of data and analytics reporting; proficiency in Microsoft Office Suite and property management software (e.g., Yardi, Knock, Sales Force); ability to travel regularly (70% or more) to apartment communities; and ability to work a hybrid schedule combining remote and in-office work. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Referrals increase your chances of interviewing at Gables Residential by 2x Sign in to set job alerts for “Performance Manager” roles.
Performance Optimization Manager, Energy
Director, Operation Control & Performance
Houston, TX $112,700.00-$148,000.00 4 days ago Sr. Manager, Analytics and Performance Management
Houston, TX $113,900.00-$174,570.00 2 weeks ago Houston, TX $90,000.00-$100,000.00 53 minutes ago Director of Field Operations - Houston, TX
Regional Manager of Network Operations (Texas)
Houston, TX $120,000.00-$140,000.00 5 months ago Houston, TX $75,000.00-$95,000.00 1 day ago Marketing Strategy & Performance Manager
Business Performance Improvement - Digital Consulting Associate Director
Greater Houston $90,000.00-$120,000.00 6 days ago CFO Services - Director - Corporate Performance Improvement
Houston, TX $150,000.00-$210,000.00 1 week ago Houston, TX $85,000.00-$100,000.00 2 days ago Houston, TX $140,000.00-$175,000.00 1 week ago Business Performance Improvement - Director (Finance Transformation)
Houston, TX $172,000.00-$260,000.00 1 week ago General Manager / Center Director / Fitness Director / PT Director
Humble, TX $45,000.00-$60,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Maintenance Training and Performance Manager
role at
Gables Residential Maintenance Training and Performance Manager
1 day ago Be among the first 25 applicants Join to apply for the
Maintenance Training and Performance Manager
role at
Gables Residential Get AI-powered advice on this job and more exclusive features. Gables Residential has an exciting opportunity to join our team leading the training and performance for our maintenance team members nationally. This position may be based in Dallas, Atlanta, Houston, or Washington DC Metro based on candidate preference. Previous experience in Apartment Maintenance Training or Regional Maintenance Operations is required for this role. Training & Development responsibilities include designing, implementing, and maintaining comprehensive and ongoing maintenance training programs that support onsite staff’s continuous growth and development; conducting in-person and virtual training sessions on maintenance and preventive techniques, customer service, fair housing, compliance, systems, operational best practices, and other topics; conducting certification training sessions for required certifications such as EPA-608, CPO, and others; creating or converting training plans into engaging and effective training experiences; collaborating with facilities maintenance leadership to identify training needs based on performance trends, customer experience, property audits, industry standards, and other metrics; rapidly developing training materials including manuals, e-learning modules, job aids, and micro-learning; and evaluating training effectiveness through feedback, assessments, and operational KPIs. Performance Management duties include monitoring and analyzing key property performance metrics such as occupancy, maintenance performance, property performance, resident satisfaction, and revenue generation; partnering with Regional Service Managers and leadership to identify opportunities for improvement and develop action plans; monitoring performance data and metrics to create and enact improvement plans and recognize exceptional performance; conducting property visits to assess operational performance and provide coaching; supporting rollout of initiatives and creating post-deployment communication plans to ensure successful implementation and alignment of ongoing training. Qualifications include 5+ years of experience in property maintenance management, training, or facilities management within multifamily housing; strong knowledge of apartment operations, budgeting, and compliance; strong leadership and communication skills; proficiency in training development and performance management; exceptional presentation, facilitation, and communication skills; Workday and Workday Learning experience preferred; strong knowledge of data and analytics reporting; proficiency in Microsoft Office Suite and property management software (e.g., Yardi, Knock, Sales Force); ability to travel regularly (70% or more) to apartment communities; and ability to work a hybrid schedule combining remote and in-office work. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Referrals increase your chances of interviewing at Gables Residential by 2x Sign in to set job alerts for “Performance Manager” roles.
Performance Optimization Manager, Energy
Director, Operation Control & Performance
Houston, TX $112,700.00-$148,000.00 4 days ago Sr. Manager, Analytics and Performance Management
Houston, TX $113,900.00-$174,570.00 2 weeks ago Houston, TX $90,000.00-$100,000.00 53 minutes ago Director of Field Operations - Houston, TX
Regional Manager of Network Operations (Texas)
Houston, TX $120,000.00-$140,000.00 5 months ago Houston, TX $75,000.00-$95,000.00 1 day ago Marketing Strategy & Performance Manager
Business Performance Improvement - Digital Consulting Associate Director
Greater Houston $90,000.00-$120,000.00 6 days ago CFO Services - Director - Corporate Performance Improvement
Houston, TX $150,000.00-$210,000.00 1 week ago Houston, TX $85,000.00-$100,000.00 2 days ago Houston, TX $140,000.00-$175,000.00 1 week ago Business Performance Improvement - Director (Finance Transformation)
Houston, TX $172,000.00-$260,000.00 1 week ago General Manager / Center Director / Fitness Director / PT Director
Humble, TX $45,000.00-$60,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr