Rippling
Account Manager- Mid-Market, Growth & Retention (HR Services Channel)
Rippling, New York, New York, us, 10261
Account Manager- Mid-Market, Growth & Retention (HR Services Channel)
Join to apply for the
Account Manager- Mid-Market, Growth & Retention (HR Services Channel)
role at
Rippling Account Manager- Mid-Market, Growth & Retention (HR Services Channel)
2 days ago Be among the first 25 applicants Join to apply for the
Account Manager- Mid-Market, Growth & Retention (HR Services Channel)
role at
Rippling Get AI-powered advice on this job and more exclusive features. About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the worlds top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About The Role
We are Ripplings sherpas both for our customers and colleagues. We bring our customers along on the journey as we rapidly enhance and expand the first-of-a-kind employee management platform. Were looking for a self-driven, growth-minded account manager with a proven track record of success to join our hybrid-remote US-based Account Management team.
You are the primary relationship owner for each of your customers to guide them in optimizing the use of Ripplings suite of back-office HR products and solutions. You will navigate complex customer issues and priorities and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Account managers in our Mid-Market segment own revenue retention and growth of our largest customers.
What You'll Do
Ensure our customers in the HR Services channel are realizing value and expanding across the platform. Proactively engage customers in your book via key lifecycle events: go live, benefits renewal, executive business reviews, contract renewal, etc. You will field customer requests and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach. Navigate a sales process by building relationships with multiple stakeholders through remote meetings. Negotiate and coordinate customer procurement and contract execution Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets. Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting. Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and with cross-functional teams to ensure customer success and secure long-term commitments.
What You Will Need
4+ years of SaaS experience in account management, sales, or quota-carrying customer success Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant) Competitive and creative drive to win over customers and think outside the box to get a deal done Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process Proven success building and maintaining long-term commercial relationships (experience managing multi-year renewals) Highly effective communicator with good people instincts able to build trust and work well with a diverse group inside and outside the company Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small High integrity; enthusiastic about building a great company for the long term PEO or HCM experience a plus, but not required
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* US-based employees will be 60/40 commission split for base/variable pay for the range listed below.
A variety of factors are considered when determining someones compensationincluding a candidates professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
Commission is not guaranteed
The pay range for this role is:
102,000 - 178,500 USD per year(US Tier 1)
91,800 - 160,650 USD per year(US Tier 2)
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
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Join to apply for the
Account Manager- Mid-Market, Growth & Retention (HR Services Channel)
role at
Rippling Account Manager- Mid-Market, Growth & Retention (HR Services Channel)
2 days ago Be among the first 25 applicants Join to apply for the
Account Manager- Mid-Market, Growth & Retention (HR Services Channel)
role at
Rippling Get AI-powered advice on this job and more exclusive features. About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the worlds top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About The Role
We are Ripplings sherpas both for our customers and colleagues. We bring our customers along on the journey as we rapidly enhance and expand the first-of-a-kind employee management platform. Were looking for a self-driven, growth-minded account manager with a proven track record of success to join our hybrid-remote US-based Account Management team.
You are the primary relationship owner for each of your customers to guide them in optimizing the use of Ripplings suite of back-office HR products and solutions. You will navigate complex customer issues and priorities and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Account managers in our Mid-Market segment own revenue retention and growth of our largest customers.
What You'll Do
Ensure our customers in the HR Services channel are realizing value and expanding across the platform. Proactively engage customers in your book via key lifecycle events: go live, benefits renewal, executive business reviews, contract renewal, etc. You will field customer requests and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach. Navigate a sales process by building relationships with multiple stakeholders through remote meetings. Negotiate and coordinate customer procurement and contract execution Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets. Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting. Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and with cross-functional teams to ensure customer success and secure long-term commitments.
What You Will Need
4+ years of SaaS experience in account management, sales, or quota-carrying customer success Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant) Competitive and creative drive to win over customers and think outside the box to get a deal done Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process Proven success building and maintaining long-term commercial relationships (experience managing multi-year renewals) Highly effective communicator with good people instincts able to build trust and work well with a diverse group inside and outside the company Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small High integrity; enthusiastic about building a great company for the long term PEO or HCM experience a plus, but not required
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* US-based employees will be 60/40 commission split for base/variable pay for the range listed below.
A variety of factors are considered when determining someones compensationincluding a candidates professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
Commission is not guaranteed
The pay range for this role is:
102,000 - 178,500 USD per year(US Tier 1)
91,800 - 160,650 USD per year(US Tier 2)
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Marketing, Advertising, and Public Relations Industries
Software Development Referrals increase your chances of interviewing at Rippling by 2x Get notified about new Market Account Manager jobs in
New York, NY . New York, NY $88,000.00-$126,000.00 1 week ago New York City Metropolitan Area $80,000.00-$100,000.00 4 weeks ago New York, NY $80,000.00-$100,000.00 1 week ago New York City Metropolitan Area 3 weeks ago Manhattan, NY $129,000.00-$206,000.00 1 week ago Brooklyn, NY $65,000.00-$75,000.00 1 week ago New York, NY $75,000.00-$85,000.00 1 week ago Mid-Market Account Executive - Talent & Learning
Account Executive - Sephora, Long Island
New York, NY $90,000.00-$115,000.00 3 days ago Account Executive, Field Sales & Training - Northeast (ULTA)
New York, NY $70,000.00-$85,000.00 1 month ago New York, NY $180,000.00-$200,000.00 2 weeks ago Account Executive - New York/North New Jersey
Newark, NJ $79,500.00-$119,400.00 3 days ago New York, NY $140,000.00-$140,000.00 1 year ago Associate Account Executive, International Markets
New York, NY $65,000.00-$70,000.00 4 days ago New York, NY $85,000.00-$115,000.00 2 weeks ago New York, NY $85,000.00-$95,000.00 1 week ago Senior Account Executive, Demand Partnerships - Remote
New York, NY $70,000.00-$160,000.00 1 week ago New York, NY $80,000.00-$180,000.00 4 months ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr