Logo
Northwestern Medicine

Program Manager, Throughput

Northwestern Medicine, Lake Forest, Illinois, United States, 60045

Save Job

Description Job Title:

Program Manager, Throughput Location:

Lake Forest, IL Base Salary Compensation:

$129,501.00 - $137,820.80 per year

(reflects annualized salary based on the hourly rate noted above) Responsibilities: The NMHC Program Manager is responsible for leading efforts to improve patient throughput across the health system (25%). Leads and maintains a portfolio of throughput-related initiatives that are collaborative, cross-functional, and aligned with organizational goals (25%). Provides guidance, leadership, support, and coaching to core patient throughput departments by managing performance metrics, monitoring performance, leading projects for performance improvement, and supporting organizational managers and directors (20%). Conducts simulations, communicates findings, analyzes data, benchmarks industry standards to understand bed needs and ED impact (10%). Creates intuitive dashboards for monitoring census and resource allocation (10%). Enables proactive planning, resulting in increased capacity and resource optimization (5%). Facilitates daily discharge planning, communication with clinical teams, and capacity management to ensure seamless operations (5%). This position supervises a Patient Throughput Expediter. The petitioner qualifies for an ACWIA wage as a non-profit affiliated with Northwestern University, collaborating for medical training and part of the Northwestern Medicine health system. Qualifications Bachelor’s degree in relevant fields or foreign equivalent + 5 years experience, or Master’s degree + 3 years experience. Experience in project management, operations, capacity optimization, and healthcare process improvement. Proficiency with analytical and simulation software (e.g., SIMIO, R, Minitab, Excel). Strong statistical, process improvement, and operational excellence skills. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate on protected statuses. Benefits Offers a wide range of benefits to support employee well-being. Visit our

Benefits

section to learn more.

#J-18808-Ljbffr