dentsu
Join to apply for the
EUC Governance Manager - AMER
role at
dentsu 1 day ago Be among the first 25 applicants Join to apply for the
EUC Governance Manager - AMER
role at
dentsu Role Overview
The dentsu technology team requires an experienced manager to join its Global EUC technology team. This role will report to the Head of EUC Governance. Job Description:
Role Overview
The dentsu technology team requires an experienced manager to join its Global EUC technology team. This role will report to the Head of EUC Governance.
The successful candidate will manage a third-line team of up to five individuals, supporting the appropriate region. Responsibilities include providing support to end users, managing business relationships and engaging in projects focusing on EUC services such as Microsoft 365, AD, Entra ID, Intune, SCCM, Azure Virtual Desktop, and Citrix.
Collaboration with the Global EUC Engineering teams, who own the global platforms, will be essential. They will provide support with knowledge, changes, major incident management, and ticket escalations.
Key Responsibilities
You will be the key contact within the region for EUC services, providing support, reassurance and guidance. You'll manage and support EUC services across Collaboration, Identity and Access, and Client Infrastructure EUC towers within a service management framework aligned with agreed standards and service levels. You will develop and manage staff within the EUC Governance team. Foster a practice of collaboration and continuous improvement within the EUC Governance team. You'll develop and maintain EUC policies, standards, and procedures in line with industry best practices and ITIL framework. Oversee the implementation and administration of EUC technologies and solutions. Collaborate with cross-functional teams to ensure alignment and support for EUC initiatives. Actively engage with change and problem management processes, supporting the delivery of technological change across EUC services. Create and manage knowledge base articles for EUC services and shift left tasks to the Service Desk or End User Services (Desktop Support) teams.
Qualifications And Experience
Proven ability to write technical documentation such as operational runbooks. Management skills needed to handle innovation and change resulting from the implementation of new IT working practices. 5+ years of technical aptitude needed to handle innovation and change resulting from implementing new technology solutions. Proficient in ITIL IT service management, including change, incident and problem management. Proficient in scripting with PowerShell including Microsoft Graph. Strong technical expertise in Collaboration, Identity and Access, and Client Infrastructure. Qualifications in relevant EUC technologies (e.g., Okta, Microsoft 365, Active Directory, SCCM, Intune, Citrix, AVD). The ability to technically lead a team and the ability to motivate and inspire others. Involvement in implementing technology processes, policies and standards. Creation and management of Power Platform apps. Proven experience managing complex EUC environments in a large enterprise organization.
You will be reporting to the Head of EUC Service Assurance.
The annual salary range for this position is $113,000 - $182,850. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.
Benefits available with this position include:
Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
#Remote
Location:
New York
Brand:
Dentsu
Time Type:
Full time
Contract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail toApplicantAccommodations@dentsu.comby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries Advertising Services Referrals increase your chances of interviewing at dentsu by 2x Get notified about new Governance Manager jobs in
New York, United States . Senior Manager, Compliance Governance & Operations (US)
New York, NY $110,760.00-$178,880.00 2 weeks ago Compliance Governance & Operations Manager (US)
New York, NY $86,840.00-$139,360.00 1 week ago Compliance Governance & Operations Manager (US)
New York, NY $86,840.00-$139,360.00 3 weeks ago Senior Manager, Compliance Governance & Operations (US)
New York, NY $110,760.00-$178,880.00 2 weeks ago Information Governance Regulatory and Privacy Manager
New York, United States $115,000.00-$170,000.00 1 week ago New York, NY $174,400.00-$231,200.00 2 months ago Compliance Manager, Regulatory Change Management
New York, NY $105,600.00-$198,000.00 3 weeks ago Management Consultant, Transformation (Manager/Senior Manager)
New York, United States $175,000.00-$250,000.00 1 week ago Director, Compliance - Conflicts Manager, Global Control Room
Manager – Enterprise Compliance Advisory and Practices
New York, NY $90,000.00-$165,000.00 3 days ago New York, NY $110,000.00-$130,000.00 3 weeks ago New York, NY $90,000.00-$120,000.00 2 weeks ago Assistant Project Manager, J-51 for the Division of Compliance and Enforcement
New York, NY $72,298.00-$72,298.00 2 weeks ago Getzville, NY $125,200.00-$187,800.00 18 hours ago New York, NY $90,000.00-$120,000.00 2 weeks ago Compliance Manager - Conflicts of Interest, Life Sciences
Vice President - Regulatory / Operational & Conduct Risk Manager
New York, NY $185,000.00-$225,000.00 5 days ago New York, NY $76,000.00-$87,000.00 6 days ago Regulatory Compliance Program Manager, Regulatory Delivery & Transparency - Trust and Safety
New York, United States $117,333.00-$270,000.00 2 weeks ago Manager of Infrastructure Governance, Risk and Controls
New York, NY $160,000.00-$190,000.00 1 week ago New York, NY $122,000.00-$147,000.00 3 weeks ago New York, NY $141,000.00-$186,800.00 2 months ago New York, NY $130,000.00-$150,000.00 1 week ago New York, NY $130,000.00-$160,000.00 2 weeks ago New York, United States $100,000.00-$135,000.00 1 month ago Assistant Project Manager, Housing Incentives for the Division of Compliance and Enforcement
New York, NY $72,298.00-$72,298.00 1 week ago New York, NY $117,400.00-$224,700.00 3 days ago Manager-Risk Management, Policy and Committee Governance
New York, NY $80,000.00-$155,000.00 12 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
EUC Governance Manager - AMER
role at
dentsu 1 day ago Be among the first 25 applicants Join to apply for the
EUC Governance Manager - AMER
role at
dentsu Role Overview
The dentsu technology team requires an experienced manager to join its Global EUC technology team. This role will report to the Head of EUC Governance. Job Description:
Role Overview
The dentsu technology team requires an experienced manager to join its Global EUC technology team. This role will report to the Head of EUC Governance.
The successful candidate will manage a third-line team of up to five individuals, supporting the appropriate region. Responsibilities include providing support to end users, managing business relationships and engaging in projects focusing on EUC services such as Microsoft 365, AD, Entra ID, Intune, SCCM, Azure Virtual Desktop, and Citrix.
Collaboration with the Global EUC Engineering teams, who own the global platforms, will be essential. They will provide support with knowledge, changes, major incident management, and ticket escalations.
Key Responsibilities
You will be the key contact within the region for EUC services, providing support, reassurance and guidance. You'll manage and support EUC services across Collaboration, Identity and Access, and Client Infrastructure EUC towers within a service management framework aligned with agreed standards and service levels. You will develop and manage staff within the EUC Governance team. Foster a practice of collaboration and continuous improvement within the EUC Governance team. You'll develop and maintain EUC policies, standards, and procedures in line with industry best practices and ITIL framework. Oversee the implementation and administration of EUC technologies and solutions. Collaborate with cross-functional teams to ensure alignment and support for EUC initiatives. Actively engage with change and problem management processes, supporting the delivery of technological change across EUC services. Create and manage knowledge base articles for EUC services and shift left tasks to the Service Desk or End User Services (Desktop Support) teams.
Qualifications And Experience
Proven ability to write technical documentation such as operational runbooks. Management skills needed to handle innovation and change resulting from the implementation of new IT working practices. 5+ years of technical aptitude needed to handle innovation and change resulting from implementing new technology solutions. Proficient in ITIL IT service management, including change, incident and problem management. Proficient in scripting with PowerShell including Microsoft Graph. Strong technical expertise in Collaboration, Identity and Access, and Client Infrastructure. Qualifications in relevant EUC technologies (e.g., Okta, Microsoft 365, Active Directory, SCCM, Intune, Citrix, AVD). The ability to technically lead a team and the ability to motivate and inspire others. Involvement in implementing technology processes, policies and standards. Creation and management of Power Platform apps. Proven experience managing complex EUC environments in a large enterprise organization.
You will be reporting to the Head of EUC Service Assurance.
The annual salary range for this position is $113,000 - $182,850. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.
Benefits available with this position include:
Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
#Remote
Location:
New York
Brand:
Dentsu
Time Type:
Full time
Contract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail toApplicantAccommodations@dentsu.comby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries Advertising Services Referrals increase your chances of interviewing at dentsu by 2x Get notified about new Governance Manager jobs in
New York, United States . Senior Manager, Compliance Governance & Operations (US)
New York, NY $110,760.00-$178,880.00 2 weeks ago Compliance Governance & Operations Manager (US)
New York, NY $86,840.00-$139,360.00 1 week ago Compliance Governance & Operations Manager (US)
New York, NY $86,840.00-$139,360.00 3 weeks ago Senior Manager, Compliance Governance & Operations (US)
New York, NY $110,760.00-$178,880.00 2 weeks ago Information Governance Regulatory and Privacy Manager
New York, United States $115,000.00-$170,000.00 1 week ago New York, NY $174,400.00-$231,200.00 2 months ago Compliance Manager, Regulatory Change Management
New York, NY $105,600.00-$198,000.00 3 weeks ago Management Consultant, Transformation (Manager/Senior Manager)
New York, United States $175,000.00-$250,000.00 1 week ago Director, Compliance - Conflicts Manager, Global Control Room
Manager – Enterprise Compliance Advisory and Practices
New York, NY $90,000.00-$165,000.00 3 days ago New York, NY $110,000.00-$130,000.00 3 weeks ago New York, NY $90,000.00-$120,000.00 2 weeks ago Assistant Project Manager, J-51 for the Division of Compliance and Enforcement
New York, NY $72,298.00-$72,298.00 2 weeks ago Getzville, NY $125,200.00-$187,800.00 18 hours ago New York, NY $90,000.00-$120,000.00 2 weeks ago Compliance Manager - Conflicts of Interest, Life Sciences
Vice President - Regulatory / Operational & Conduct Risk Manager
New York, NY $185,000.00-$225,000.00 5 days ago New York, NY $76,000.00-$87,000.00 6 days ago Regulatory Compliance Program Manager, Regulatory Delivery & Transparency - Trust and Safety
New York, United States $117,333.00-$270,000.00 2 weeks ago Manager of Infrastructure Governance, Risk and Controls
New York, NY $160,000.00-$190,000.00 1 week ago New York, NY $122,000.00-$147,000.00 3 weeks ago New York, NY $141,000.00-$186,800.00 2 months ago New York, NY $130,000.00-$150,000.00 1 week ago New York, NY $130,000.00-$160,000.00 2 weeks ago New York, United States $100,000.00-$135,000.00 1 month ago Assistant Project Manager, Housing Incentives for the Division of Compliance and Enforcement
New York, NY $72,298.00-$72,298.00 1 week ago New York, NY $117,400.00-$224,700.00 3 days ago Manager-Risk Management, Policy and Committee Governance
New York, NY $80,000.00-$155,000.00 12 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr