EagleBank
Loan Servicing and Operations Manager
EagleBank, Silver Spring, Maryland, United States, 20900
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Loan Servicing and Operations Manager
role at
EagleBank 1 day ago Be among the first 25 applicants Join to apply for the
Loan Servicing and Operations Manager
role at
EagleBank We are a values driven organization putting
Relationships FIRST . EagleBank (NASDAQ – EGBN) is focused on being
Flexible, Involved, Responsive, Strong, and Trusted . By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.
EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $121,701.00 to $208,630.80. Additional compensation may be possible based on experience and skills.
Responsibilities
The Loan Servicing and Operations Manager plays a critical role in advancing the Bank's broader strategic goals including digital transformation, customer experience excellence, and risk modernization. This leader ensures operational effectiveness, manages risk, and influences continuous improvement by driving innovation and leading change across loan servicing and operations functions.
As a senior leader in Operations, you will play a critical role in advancing our mission by ensuring excellence in service delivery, process improvement, and risk management. Our collaborative and high-performance environment values innovation, strategic thinking, and operational discipline. At EagleBank, leadership means driving results while fostering a culture of accountability, integrity, and relationship-driven success.
Requirements
Qualifications
Bachelor’s Degree in Arts/Sciences (BA/BS) in Business, Finance, Accounting, or a related field 10 years commercial and consumer loan servicing experience with a strong emphasis on commercial operations 7 years of leadership with direct responsibility for team development, cross-functional influence, and driving change initiatives Demonstrated ability to drive operational transformation, modernize legacy systems, and champion innovation. Experience with audit processes, quality control, UAT (User Acceptance Testing), and risk remediation. Advanced knowledge of credit, banking, loan operations/documentation, and the associated operational risks Knowledge of commercial, construction, real estate, and consumer loan products and processing Thorough understanding of banking policies and procedures and applicable regulations Exceptional verbal, written, and interpersonal skills with the ability to carry out instructions, and instruct others, train personnel, read analyze and interpret documents Ability to plan Department activities, set objectives, develop strategies, budgeting, delegating, motivating, and directing employees to the desired outcome Working knowledge of MS Office
Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Banking Referrals increase your chances of interviewing at EagleBank by 2x Get notified about new Loan Operations Manager jobs in
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Loan Servicing and Operations Manager
role at
EagleBank 1 day ago Be among the first 25 applicants Join to apply for the
Loan Servicing and Operations Manager
role at
EagleBank We are a values driven organization putting
Relationships FIRST . EagleBank (NASDAQ – EGBN) is focused on being
Flexible, Involved, Responsive, Strong, and Trusted . By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.
EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $121,701.00 to $208,630.80. Additional compensation may be possible based on experience and skills.
Responsibilities
The Loan Servicing and Operations Manager plays a critical role in advancing the Bank's broader strategic goals including digital transformation, customer experience excellence, and risk modernization. This leader ensures operational effectiveness, manages risk, and influences continuous improvement by driving innovation and leading change across loan servicing and operations functions.
As a senior leader in Operations, you will play a critical role in advancing our mission by ensuring excellence in service delivery, process improvement, and risk management. Our collaborative and high-performance environment values innovation, strategic thinking, and operational discipline. At EagleBank, leadership means driving results while fostering a culture of accountability, integrity, and relationship-driven success.
Requirements
Qualifications
Bachelor’s Degree in Arts/Sciences (BA/BS) in Business, Finance, Accounting, or a related field 10 years commercial and consumer loan servicing experience with a strong emphasis on commercial operations 7 years of leadership with direct responsibility for team development, cross-functional influence, and driving change initiatives Demonstrated ability to drive operational transformation, modernize legacy systems, and champion innovation. Experience with audit processes, quality control, UAT (User Acceptance Testing), and risk remediation. Advanced knowledge of credit, banking, loan operations/documentation, and the associated operational risks Knowledge of commercial, construction, real estate, and consumer loan products and processing Thorough understanding of banking policies and procedures and applicable regulations Exceptional verbal, written, and interpersonal skills with the ability to carry out instructions, and instruct others, train personnel, read analyze and interpret documents Ability to plan Department activities, set objectives, develop strategies, budgeting, delegating, motivating, and directing employees to the desired outcome Working knowledge of MS Office
Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Banking Referrals increase your chances of interviewing at EagleBank by 2x Get notified about new Loan Operations Manager jobs in
Silver Spring, MD . Senior Manager - Commercial Loan Servicing
Washington, DC $116,000.00-$175,000.00 3 days ago Washington, DC $134,000.00-$224,000.00 3 days ago Linthicum, MD $124,100.00-$186,100.00 1 week ago Washington, DC $100,000.00-$105,000.00 1 month ago Arlington, VA $109,000.00-$185,000.00 3 days ago Senior Manager - Digital Operations & Innovation (BPaaS/BPO)
Arlington, VA $167,000.00-$307,500.00 2 weeks ago Senior Manager, Operations and Quality - Continent Support
Bethesda, MD $108,300.00-$150,700.00 1 month ago Senior Manager - Digital Operations & Innovation (BPaaS/BPO)
McLean, VA $167,000.00-$307,500.00 2 weeks ago Senior Manager, Digital Workplace Operations
Bethesda, MD $90,000.00-$100,000.00 2 days ago GSE Support PP&O Senior Operations Manager (028-25)
Sr. Maintenance Operations Manager II (5959)
Senior Operations Manager, Day Shift, Outpatient Imaging
Silver Spring, MD $96,058.56-$145,995.20 1 month ago Senior Test and Evaluation Operations Manager
Springfield, VA $109,800.00-$241,600.00 3 days ago Gaithersburg, MD $71,000.00-$90,000.00 1 month ago Sr. Program Manager North America, Worldwide Operations, Social Responsibility
Senior Manager, Design Operations & Strategic Initiatives
Mortgage Origination and Loan Servicing Manager
Resid. Mortgage & Consumer Loan Servicing Mgr
Maryland, United States $50,000.00-$90,000.00 1 day ago Washington, DC $86,500.00-$92,000.00 1 week ago Partner Strategy & Operations Senior Manager
North Bethesda, MD $112,803.00-$132,000.00 1 day ago Senior Manager, Facilities and Operations
Sales Executive, CRE Lender - Arlington, VA / Washington DC
FLEX Senior Manager, Campaign Operations
Arlington, VA $127,871.00-$160,000.00 1 week ago Washington, DC $119,850.00-$162,150.00 1 week ago Washington, DC $87,000.00-$131,000.00 3 days ago Sr. Federal Account Manager- Special Operations Forces
Sr Product Manager - Security Operations (Emerging Technologies)
Reston, VA $110,000.00-$335,000.00 2 weeks ago Sr. Program Manager, IT Services Operational Program Management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr