Baylor Scott & White Health
Process Owner - Epic Automation, Integration, Reporting/Analytics
Baylor Scott & White Health, Dallas, Texas, United States, 75215
Process Owner - Epic Automation, Integration, Reporting/Analytics
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Process Owner - Epic Automation, Integration, Reporting/Analytics
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Baylor Scott & White Health Process Owner - Epic Automation, Integration, Reporting/Analytics
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Process Owner - Epic Automation, Integration, Reporting/Analytics
role at
Baylor Scott & White Health Job Summary
The Process Owner will oversee the planning, implementation, and management of software applications and projects related to Automation, Epic Interfaces, and Epic Reporting/Analytics. This role involves collaborating with operational stakeholders and technical experts to drive initiates from inception to completion. Description - External
Job Summary
The Process Owner will oversee the planning, implementation, and management of software applications and projects related to Automation, Epic Interfaces, and Epic Reporting/Analytics. This role involves collaborating with operational stakeholders and technical experts to drive initiates from inception to completion.
Essential Functions Of The Role
Lead the strategy, prioritization, and execution of assigned application projects. Maintain a portfolio roadmap aligning with clinical, operational, and IT objectives. Develop detailed project plans, schedules, and budgets for Epic and any related third-party application. Oversee the integration and implementation of third-party applications, ensuring compatibility with existing systems. Partner with Project Managers to monitor project progress, manage risks, and resolve issues to ensure timely and within-budget delivery. Work closely with clinical and operational leaders to identify and prioritize IT needs. Act as a liaison between technical teams and business users to translate requirements and objectives effectively. Stay updated on advancements and development roadmap for Epic and other related technologies. Provide guidance on system configurations, workflows, and enhancements. Serve as subject matter expert in portfolio and provide support and mentorship to junior team members. Promote consistency and operational efficiency across the Information Systems (IS) organization including leading the concept definition, strategy, study, design and deployment and ongoing management of assigned processes. Review implemented processes on a regular basis and initiate improvement efforts accordingly. Maintain process documentation. Manage process and technology enhancement priorities and backlog. Perform other position appropriate duties as required in a competent, professional and courteous manner.
KEY SUCCESS FACTORS
Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or related field (Master's preferred). 5+ years of experience in IT project management or portfolio management, with a focus on healthcare applications. Proven expertise with Epic Cogito, Bridges, or Cloverleaf including certifications (preferred). Strong understanding of Epic Integration or Epic Cogito tool suite. Ability to work effectively with both technical and non-technical stakeholders. Strong problem-solving skills and a results-oriented approach. Prior experience in Service Management, ITIL or Service Now required. Excellent verbal and written communication skills, with the ability to convey complex technical concepts clearly. Ability to manage multiple projects simultaneously in a fast-paced environment. Masters Degree preferred. Prior experience in Service Management, ITIL or Service Now required. Experience with the Systems Development Life Cycle (SDLC) desired. Prior project experience developing project plans, ensuring that milestones are met and the end product meets customer expectations. Excellent business acumen desired, with prior operations experience preferred. Knowledge of IT/IS process acumen & improvement techniques. Demonstrated service approach to IT. ITIL, Lean, Six Sigma certifications are highly desirable. Excellent organizational change management skills. Excellent partnership and team building skills. Excellent facilitation skills.
Benefits
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
Qualifications
EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification EXPERIENCE - 5 Years of Experience Certification - Epic Cogito or Epic Bridges (strongly preferred)
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at Baylor Scott & White Health by 2x Sign in to set job alerts for “Business Process Owner” roles.
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Join to apply for the
Process Owner - Epic Automation, Integration, Reporting/Analytics
role at
Baylor Scott & White Health Process Owner - Epic Automation, Integration, Reporting/Analytics
4 days ago Be among the first 25 applicants Join to apply for the
Process Owner - Epic Automation, Integration, Reporting/Analytics
role at
Baylor Scott & White Health Job Summary
The Process Owner will oversee the planning, implementation, and management of software applications and projects related to Automation, Epic Interfaces, and Epic Reporting/Analytics. This role involves collaborating with operational stakeholders and technical experts to drive initiates from inception to completion. Description - External
Job Summary
The Process Owner will oversee the planning, implementation, and management of software applications and projects related to Automation, Epic Interfaces, and Epic Reporting/Analytics. This role involves collaborating with operational stakeholders and technical experts to drive initiates from inception to completion.
Essential Functions Of The Role
Lead the strategy, prioritization, and execution of assigned application projects. Maintain a portfolio roadmap aligning with clinical, operational, and IT objectives. Develop detailed project plans, schedules, and budgets for Epic and any related third-party application. Oversee the integration and implementation of third-party applications, ensuring compatibility with existing systems. Partner with Project Managers to monitor project progress, manage risks, and resolve issues to ensure timely and within-budget delivery. Work closely with clinical and operational leaders to identify and prioritize IT needs. Act as a liaison between technical teams and business users to translate requirements and objectives effectively. Stay updated on advancements and development roadmap for Epic and other related technologies. Provide guidance on system configurations, workflows, and enhancements. Serve as subject matter expert in portfolio and provide support and mentorship to junior team members. Promote consistency and operational efficiency across the Information Systems (IS) organization including leading the concept definition, strategy, study, design and deployment and ongoing management of assigned processes. Review implemented processes on a regular basis and initiate improvement efforts accordingly. Maintain process documentation. Manage process and technology enhancement priorities and backlog. Perform other position appropriate duties as required in a competent, professional and courteous manner.
KEY SUCCESS FACTORS
Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or related field (Master's preferred). 5+ years of experience in IT project management or portfolio management, with a focus on healthcare applications. Proven expertise with Epic Cogito, Bridges, or Cloverleaf including certifications (preferred). Strong understanding of Epic Integration or Epic Cogito tool suite. Ability to work effectively with both technical and non-technical stakeholders. Strong problem-solving skills and a results-oriented approach. Prior experience in Service Management, ITIL or Service Now required. Excellent verbal and written communication skills, with the ability to convey complex technical concepts clearly. Ability to manage multiple projects simultaneously in a fast-paced environment. Masters Degree preferred. Prior experience in Service Management, ITIL or Service Now required. Experience with the Systems Development Life Cycle (SDLC) desired. Prior project experience developing project plans, ensuring that milestones are met and the end product meets customer expectations. Excellent business acumen desired, with prior operations experience preferred. Knowledge of IT/IS process acumen & improvement techniques. Demonstrated service approach to IT. ITIL, Lean, Six Sigma certifications are highly desirable. Excellent organizational change management skills. Excellent partnership and team building skills. Excellent facilitation skills.
Benefits
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
Qualifications
EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification EXPERIENCE - 5 Years of Experience Certification - Epic Cogito or Epic Bridges (strongly preferred)
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at Baylor Scott & White Health by 2x Sign in to set job alerts for “Business Process Owner” roles.
Director of Operations (TX/AZ/TN/WA/CA/LA/NC/FL/MO)
Product Owner - Senior Business Analyst - IT
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Plano, TX $120,000.00-$167,000.00 1 hour ago Irving, TX $150,000.00-$200,000.00 2 weeks ago Irving, TX $150,000.00-$200,000.00 2 weeks ago Dallas, TX $116,350.00-$129,300.00 2 days ago Product Owner, Payments & Financing Marketplace
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Dallas-Fort Worth Metroplex $150,000.00-$200,000.00 1 day ago Irving, TX $114,720.00-$172,080.00 2 weeks ago Hospital Director of Operations, Veterinary Medicine
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr