gTANGIBLE Corporation
Join to apply for the
Control Center Operations Trainer
role at
gTANGIBLE Corporation 1 day ago Be among the first 25 applicants Join to apply for the
Control Center Operations Trainer
role at
gTANGIBLE Corporation gTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:
National Security Programs Professional, Administrative, and Management Support Mission and Warfighter Support
We are a Small Business Government Contractor and the founder is a service-disabled veteran with years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position.
Requisition Type:
Contingent upon award
Position Status:
Full-time, CBA/Union position
Position Title:
Control Center Operations Trainer
Location:
Social Security Administration HQ, Baltimore, MD
Shifts : CCO Trainer staff a M-F; 16 hour/day post with multiple shifts
Security Clearance Level:
NACI / SSA Suitability Determination
Duties And Responsibilities
The Control Center Operations Trainer's duties include the following:
Conduct on-the-job (OJT) training of new control center personnel Assist and provide training to incumbent control center staff in coordination with the CC Manager (CCM) Coordinate established training from all trainers, CC Supervisors, and the CCM Communicate deficiencies in performance of staff with the CCM and identify corrective training Provide updates of trainings to the COR/ACOR upon request Maintain a record of trainings conducted and report discrepancies to the CCM As requested by the CCM, update and maintain the Control Center Operations Manual, including SOPS Fill-in for control center supervisors in case of emergencies Provide Communications Operator Training/Instruction Provide Systems Operator Training/Instruction Ensure contract personnel complete Government designated FEMA courses Provide oversight for new contractor personnel during standalone training periods During the transition period, receive 24 hours of SSA-specific, Government provided systems training
Knowledge And Qualifications
A United States citizen; Have either a high school diploma or General Equivalency Diploma Have a minimum of two years of experience working in a control center type environment within the past five years Has an Association of Public-Safety Communications Officials (APCO) Trainer certification and then maintains all re-certification requirements Have practical/current knowledge of control center operations and is currently performing as a CCO including a thorough knowledge of all operating systems within the control centers, adherence to all government and contractor policies and procedures, an outstanding attendance record, and an impeccable ability to guide and instruct both new employees, and current operators on the roles and responsivities for each control center post Have the ability to successfully pass the screening for illegal drugs Knowledge and experience providing quality customer service to Government employees, contractors, and/or visitors. Possess customer service skills Fluently speak, comprehend, read, and write the English language
Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Accounting/Auditing and Finance Industries Strategic Management Services Referrals increase your chances of interviewing at gTANGIBLE Corporation by 2x Sign in to set job alerts for “Operations Controller” roles.
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Control Center Operations Trainer
role at
gTANGIBLE Corporation 1 day ago Be among the first 25 applicants Join to apply for the
Control Center Operations Trainer
role at
gTANGIBLE Corporation gTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:
National Security Programs Professional, Administrative, and Management Support Mission and Warfighter Support
We are a Small Business Government Contractor and the founder is a service-disabled veteran with years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position.
Requisition Type:
Contingent upon award
Position Status:
Full-time, CBA/Union position
Position Title:
Control Center Operations Trainer
Location:
Social Security Administration HQ, Baltimore, MD
Shifts : CCO Trainer staff a M-F; 16 hour/day post with multiple shifts
Security Clearance Level:
NACI / SSA Suitability Determination
Duties And Responsibilities
The Control Center Operations Trainer's duties include the following:
Conduct on-the-job (OJT) training of new control center personnel Assist and provide training to incumbent control center staff in coordination with the CC Manager (CCM) Coordinate established training from all trainers, CC Supervisors, and the CCM Communicate deficiencies in performance of staff with the CCM and identify corrective training Provide updates of trainings to the COR/ACOR upon request Maintain a record of trainings conducted and report discrepancies to the CCM As requested by the CCM, update and maintain the Control Center Operations Manual, including SOPS Fill-in for control center supervisors in case of emergencies Provide Communications Operator Training/Instruction Provide Systems Operator Training/Instruction Ensure contract personnel complete Government designated FEMA courses Provide oversight for new contractor personnel during standalone training periods During the transition period, receive 24 hours of SSA-specific, Government provided systems training
Knowledge And Qualifications
A United States citizen; Have either a high school diploma or General Equivalency Diploma Have a minimum of two years of experience working in a control center type environment within the past five years Has an Association of Public-Safety Communications Officials (APCO) Trainer certification and then maintains all re-certification requirements Have practical/current knowledge of control center operations and is currently performing as a CCO including a thorough knowledge of all operating systems within the control centers, adherence to all government and contractor policies and procedures, an outstanding attendance record, and an impeccable ability to guide and instruct both new employees, and current operators on the roles and responsivities for each control center post Have the ability to successfully pass the screening for illegal drugs Knowledge and experience providing quality customer service to Government employees, contractors, and/or visitors. Possess customer service skills Fluently speak, comprehend, read, and write the English language
Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Accounting/Auditing and Finance Industries Strategic Management Services Referrals increase your chances of interviewing at gTANGIBLE Corporation by 2x Sign in to set job alerts for “Operations Controller” roles.
Baltimore, MD $170,000.00-$195,000.00 2 weeks ago Senior Controller - Multi-Family Property Management
Baltimore, MD $150,000.00-$175,000.00 2 weeks ago Laurel, MD $90,000.00-$150,000.00 1 week ago Owings Mills, MD $115,000.00-$120,000.00 2 weeks ago Hunt Valley, MD $400,000.00-$700,000.00 2 weeks ago Director of Budget & Finance PROGRAM MANAGER SENIOR II
Towson, MD $105,000.00-$115,000.00 3 weeks ago Director of Budget & Finance (PROGRAM MANAGER SENIOR II)
Director Finance, World Financial Group Distribution
Sparrows Point, MD $81,900.00-$150,100.00 3 days ago Jessup, MD $120,000.00-$170,000.00 3 days ago Office of Performance Management, Chief - Operations Manager I
Beltsville, MD $95,000.00-$105,000.00 1 month ago Investment Management Finance Controllership Director
Baltimore, MD $71,000.00-$92,399.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr