Director, Revenue Cycle Automation and Optimization

Job Title: Director Location: Barnabas Health Corp Department: Patient Accounts Req#: 0000202284 Status: Full-Time Shift: Day Pay Range: $121,749.00 - $171,970.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Revenue Cycle Director of Automation and Optimization leads the strategic identification, evaluation, and deployment of automation technologies—such as Robotic Process Automation (RPA) and Artificial Intelligence (AI)—across the billing, collections, payment posting, and follow-up functions. This role ensures workflow efficiency, quality, and measurable ROI by aligning automation strategies with revenue cycle goals. The director will work cross-functionally with operations, IT, compliance, and vendor partners to implement intelligent automation solutions that reduce manual work, improve accuracy, and accelerate cash flow. Qualifications: Education Bachelor’s degree in Healthcare Administration, Business, Information Systems, or related field (required) Master’s degree (MBA, MHA, or related field) (preferred) Certifications Epic certification in relevant revenue cycle modules (required) (e.g., Resolute HB/PB, HIM) RPA platform certifications (preferred) (e.g., UiPath, Automation Anywhere, Power Automate) Lean Six Sigma (preferred) Job Qualifications Minimum 7–10 years of experience in healthcare revenue cycle management 3–5 years in a leadership role overseeing revenue cycle operations or automation. Proven experience with Epic revenue cycle modules (e.g., HB, PB, Resolute, Prelude, Cadence, HIM, Claims) Proven success leading enterprise-level automation initiatives with demonstrated ROI. Familiarity with RPA and AI tools (e.g., UiPath, Automation Anywhere) Experience with data visualization/reporting tools (e.g., Power BI, Tableau) Financial modeling and cost-benefit analysis capabilities Strong project management, stakeholder engagement, and cross-functional communication skills Essential Functions: Automation Strategy & Execution Identify high-impact automation opportunities across billing, collections, and payment workflows. Lead the selection, design, implementation, and optimization of automation and AI tools. Develop business cases and ROI models to prioritize initiatives. Manage vendor relationships and cross-functional implementation teams. Monitor and evaluate post-implementation performance metrics (e.g., throughput, accuracy, FTE reduction). Performance Measurement & Reporting Design and maintain dashboards and KPIs to track automation effectiveness. Provide routine performance and ROI reports to executive stakeholders. Conduct root-cause analysis for underperforming solutions and initiate corrective actions. Create a structured intake and evaluation process for ongoing automation opportunities. Stakeholder Engagement & Change Management Partner with RCM operations, IT, finance, and compliance to ensure alignment. Lead change management efforts to support user adoption of new workflows. Foster cultural acceptance of automation technologies across departments. Provide training, documentation, and communication strategies for frontline teams. Innovation & Continuous Improvement Stay current with industry trends in healthcare automation and AI. Continuously evaluate new technologies and methods to improve revenue cycle efficiency. Maintain a forward-looking roadmap for future automation capabilities. Champion a data-driven, innovation-focused culture within the revenue cycle team.

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